2,713 total
Emre was a pleasure to work with. He took the time to answer all my questions and was super responsive. The process working with him was so smooth and seemless that I wish I had more business to give him. If you are on the fence, best believe you will be in good hands with Emre!
Date of experience: September 13, 2024
myGemma made selling easy. I was nervous about selling jewelry online but Mark made the process simple. I was given an offer and once accepted, paid in less than 24 hours. Excellent service. I will use them again.
Date of experience: September 10, 2024
I’m so impressed with My Gemma.
I’ve worked with Mark many times and he is professional, honest and fair.
The turnaround time between quoting the purchase price to final payment is the fastest in the luxury resale industry. I highly recommend this company for both purchasing and selling.
Date of experience: September 04, 2024
Fantastic service and swift turnaround. Zachary is a pure gentleman with excellent manners. Very satisfied and happy 😃 thank you all so much 😊
Date of experience: September 09, 2024
I have bought and sold with myGemma several times. Every single time it goes quickly and smoothly. Emre is the best and so helpful when I sell! The E-commerce team, including Nicole and Tiffany, have been amazing in helping me with my purchases. I trust them and highly recommend them!
Date of experience: September 06, 2024
I had been looking for a LV never full and just happened upon this site. Found the bag I wanted immediately at an amazing price! Website was easy to navigate. Very communicative as I was completing the process. Bag arrived quickly and was exactly as described which was most important to me.
Date of experience: August 12, 2024
I was interested in selling my 4.60ct diamond ring. Mark Salinaro helped me to get a great price!! I dropped the diamond and received the wire on my bank account SAME DAY!!! Wow!!! Thank you Mark! You are absolutely awesome and professional.
Date of experience: September 04, 2024
The product was in great condition as advertised. It looked even better in person. Great deal and fast shipping. Secure payment and I felt safe buying with My Gemma. I will definitely be returning to buy more from them! Very satisfied and happy I came across this website.
Date of experience: August 15, 2024
Perfect match to my purse. Up to date delivery notices
Date of experience: August 29, 2024
You were referred to me by a distant relative. I thought the whole process was very professional and easy for someone like me who is not mechanically inclined.
And of course very nice. Thank you a million. I would definitely recommend you to anyone.
Date of experience: August 27, 2024
I have bought two high-end watches from my Gemma and am happy with their prices and customer service. I made an appointment to see one of them before purchasing and they were very gracious.
Date of experience: August 11, 2024
My Sales Associate, Tiffany was a great resource of information. I was conflicted on which items to purchase and she walked me through each item and made sure I was ultimately happy with my decision. Highly recommend!
Date of experience: August 07, 2024
This is always been a great experience. I came back because of my first experience and it’s just as great.
Date of experience: August 19, 2024
The app was so easy to navigate and thrilling to shop through! My purchase arrived so quickly! It exceeded my expectations.
Date of experience: August 15, 2024
first, the bag was exquisitely packaged...double boxed to ensure it would not be damaged. then boxed in the chanel box (with ribbon) surrounded by bubble wrap!! i could not believe you would take the time to box my purchase in the same way it would be boxed at a chanel boutique!! thank you!
when i opened the chanel box, i found every single thing that was to come with the bag....sales receipt, dustbag, papers and books. then i located the rfid chip in the bag--and i was absolutely, 1000% certain my bag is an authentic chanel. thank you!
i was a bit nervous about purchasing from any online site--all my bags in the past have been purchased in chanel or hermes boutiques. but your reviews on TRUSTPILOT, and the way you handled a hermes bag purchase i made a few weeks ago, gave me the confidence to buy from you again. the fact that you accept returns and the return process is a HUGE factor for me in determining if i will buy from a site.
i know this is long, and i apologize. i rarely write to say thanks...and i never write reviews unless they are bad reviews. but, the way you conduct business is simply exceptional--and i want to be your customer. i see myself returning to your site to make future purchases.
Date of experience: August 12, 2024
The staff really made the experience and the company provided a seamless process through quoting, shipping, and confirmation. It’s nice to have a trustworthy source to do business with.
Emre is amazing and responsive through the whole process. I’ve worked with him twice now and would not hesitate to do business again.
Date of experience: August 04, 2024
The selling process was very efficient. I received an offer within 24 hours and once accepted was given an express shipping label. Within 1 day of myGemma receiving my item, I was paid on the same day. Best experience with any boutique!
Date of experience: August 05, 2024
The item I ordered for a gift was cancelled, not by me.
It took A couple days to be notified that the item was canceled, well after the time I had shown the belt to a friend whose gift it was going to be. This is both embarrassing, as well as a poor business experience.
Date of experience: August 09, 2024
Reply from myGemma
We are very sorry that we were not able to fulfill your order. Apparently, when the belt was pulled from inventory it was noted that it was damaged and could not be sold.
Our team is going to reach out to try to find you a fitting replacement. Hopefully, we can make it up to you.
LV bag and wallet looks brand new!
Authentic is guaranteed and it was the real deal.
Great communication and support.
Date of experience: August 12, 2024
I wanted to sell a Tiffany & Co. wedding band. From my initial inquiry to the arrival of my check, my experience with myGemma was nothing short of phenomenal. (How often do you get to say that?) I especially appreciated the timely responses to my questions and the updates regarding the status of my transaction. It made me feel completely at ease throughout the entire process. And it was so quick!
Date of experience: July 10, 2024
