Mixtiles Reviews

18,470  Excellent
TrustScore 4.5 out of 5

4.6

In the Interior Designer category

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Reviews4.6

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Rated 4 out of 5 stars

The quality is as always great

The quality is as always great! However, I would really love the ability to give each picture its own color and style (frame and mat) I had to quit ordering from your business because the pictures would not adhere to my walls for some reason, I have found another way. It would be nice if I could assign each picture its own style😃

Date of experience: September 03, 2024

Reply from Mixtiles

Hi, Linda! Thank you so much for your feedback! 😊 We're thrilled to hear you’re loving the quality of our tiles. The great news is that you can mix and match different styles in the same order! Here’s how: 

1. Click ‘Let’s Go.’
2. Upload your photos.
3. Click on the photo you want to customize.
4. At the bottom of the screen, click ‘Color,’ ‘Effect,’ and ‘Border’ to personalize each one.

Our Customer Service team will also be in touch via email to assist with any issues you’ve had with sticking. We’re here to help! 💛


Rated 5 out of 5 stars

The Mixtiles is an amazing company

This Mixtiles is an amazing company.
I just purchased 16 frames in a variety of sizes of my fur baby that recently passed away.
It was very easy to order on line and arrived in a timely manner. The quality of the pictures are way more then I expected. I would highly recommend Mixtiles
I am a very satisfied customer

Date of experience: September 10, 2024

Reply from Mixtiles

Oh, gosh. I'm so sorry to hear about the loss of your fur baby, Yoli. I hope that the tiles help keep the memories of them close to your heart, and bring you plenty of smiles when you see them!


Rated 5 out of 5 stars

Genuine customer care

A few years ago, my daughter bought a set for her family, and I helped her hang and arrange all 30 pieces. Her family has gone through a very tough year, so I thought adding some tiles of smiles might brighten their days. The staff at Mixtiles ended up helping me more than I can express, and the genuine care they put into my little project was apparent. The tiles are stunning, but their customer service was truly exceptional. I highly recommend them.

Date of experience: September 13, 2024

Reply from Mixtiles

It absolutely warms my heart to hear this, Dawn, and I'll definitely be passing along your kind words to our customer service team. We hope that your daughter and her family loved the new additions to their collection, and we're wishing them the very best in the year ahead. 💕


Rated 5 out of 5 stars

Sooo happy!

I have purchased many mixtiles. I have provided visual proof of my grandchildren's lives through these photos that cover the walls of our hallway!
The service is great, the staff is always helpful, you can't beat the promotions and the products arrive in a timely manner. I highly recommend mixtiles to brighten any room and bring smiles.

Date of experience: September 02, 2024

Reply from Mixtiles

Aww, thanks so much for recommending us, Patricia! I bet the tiles are such a fun way to watch your grandchildren grow, and I hope they love looking back on those memories, too!


Rated 5 out of 5 stars

The best customer service!

We were so excited to order with Mixtiles because we love the ready to hang concept and we were excited to hang up our wedding photos. The ordering process seemed easy and quickly delivered, However, we ordered our Mixtiles in black and white. I also was not aware of my need to crop the photos (first timer, I thought the photo display was just a cute way to show you what you pics could look like hanging). Most of my photos came out too dark. I reached out to Mixtiles and promptly got a response same day and they followed up with me twice before I noticed they responded to my email. I was blown away by the follow through and willingness to provide us with a promo code to re-order. The also sent me a guide on how to crop and center my photos. This type of customer service does not exist any longer and I was just so grateful. I was just grateful they cared to improve my first time experience. I would recommend to my friends/family and I will order again! Thank you Mixtiles!

Date of experience: August 31, 2024

Reply from Mixtiles

Wow, thank you so much for your incredible review, Sesali! We’re so happy to hear that our team was able to turn things around and make your first Mixtiles experience a positive one. 🤩 We’re thrilled that you love the ready-to-hang concept and that we could help with your wedding photos. Your kind words about our customer service truly mean the world to us! We can’t wait to see your new creations. 💕


Rated 5 out of 5 stars

I love Mixtiles

**Edited review**
I originally gave them a 4 Star and with the slightest complaint, some of my tiles are a slightly different size. The company immediately responded and offered to fix it. In our current world, it is amazing to see such an awesome company out there!
I love Mixtiles and the amazing customer service they have. If there was something I wish could be improved I would have to say the small tiles are just a bit off in size consistency I have them lined up on my wall and it can be difficult to line up perfectly. The new addition to a magnet vs just the sticky spots is cool! I love my Mixtiles, my last shipment was delivered yesterday!

Date of experience: September 12, 2024

Reply from Mixtiles

Hi, Crystal! Thank you so much for your sweet words! We’re happy to hear you love Mixtiles and our customer service. 😊 Regarding the size consistency, we want to let you know that after May 2020, we made a change to the size of our frameless style tiles, which may explain the slight difference you're noticing. But no worries—our Customer Service team will reach out to you via email to assist and make sure everything is perfect for you. We're also glad you're enjoying the new magnet feature! Thanks again for your support, and we’ll be in touch soon! 🩷


Rated 5 out of 5 stars

OMG this company is amazing

OMG this company is amazing. They deliver what they say the do. They stand by their product. Their customer service is through he roof, responsive ( immediately) . I had a problem with the product and they replaced several tiles without a problem. They even gave me a refund without me asking.In this day and age for a company to care about the people they serve is rare and I'm impressed. Also the tiles are wonderful. I enjoy looking at my photos everyday.

Date of experience: September 08, 2024

Reply from Mixtiles

Wow! We’re thrilled to read your amazing feedback! 😊 Our team works hard to ensure our customers have the best possible experience, and it’s fantastic to hear we’ve met your expectations. Solving issues quickly and ensuring your satisfaction is one of our top priorities. We're so happy you're enjoying your photos on our tiles! Feel free to reach out anytime—we’re always here for you. Thank you so much for sharing your experience! 💖


Rated 5 out of 5 stars

The mixtileprocess is really easy and…

The mixtileprocess is really easy and shipping is fast. I love the magnet backing now as well haven’t ordered since the original sticky strip. We created a travel wall in our two story great room and the tiles are perfect and we always get asked about them.

Date of experience: September 02, 2024

Reply from Mixtiles

Thank you so much for your kind words, Rachel! We're thrilled to hear that you found the Mixtiles process easy and that shipping was fast. It’s great to know you're loving the new magnet backing—such an upgrade from the original sticky strip, right? Your travel wall in the two-story great room sounds amazing, and we’re so happy that Mixtiles are part of it! 💕


Rated 5 out of 5 stars

Absolutely love my mixtiles!!

Absolutely love my mixtiles!!! Super easy to create and order and came so quickly too. Gorgeous addition to our home. Was able to adjust them too without ruining the paint on the walls.

Date of experience: September 11, 2024

Reply from Mixtiles

Aww, so happy to hear that ordering and decorating has been such a breeze, Danielle! I hope you had the best time arranging all of your beautiful memories!


Rated 2 out of 5 stars

I made an order for 1 mixtiles to be…

I made an order for 1 mixtiles to be made and when it arrived it had a stain on the picture. I wrote them back and I got a great respons and they send me a new that arrived today only to see once again it had a stain on it. I mean come on its frustrating I paid 370 danish crowns for something I'm not satisfied about. I bought from mixtiles before without any issues.

Rene

Date of experience: September 13, 2024

Reply from Mixtiles

Oh, gosh! I'm really sorry to hear that your replacement tile didn't arrive looking much better, Rene. 😞 I've passed your message along to our customer service team, and they'll be reaching out to you soon by email to see what they can do to make this up to you!


Rated 5 out of 5 stars

Great customer service and fast…

Great customer service and fast shipping. My order was processed and shipped within a few days of placing my order. I will continue to come back again and again for all my photo needs.

Date of experience: September 03, 2024

Reply from Mixtiles

Aww, we can't thank you enough for always choosing us to display all of your beautiful memories, Dawn! I hope you had a blast adding the new tiles to your collection!


Rated 5 out of 5 stars

Can’t say enough about mixtiles

Can’t say enough about mixtiles. I started with them when they started. Their 8x8 frameless titles were not exactly true but they worked. I had several order of 20 tiles then 30 tiles. Then made another order and the tiles were true 8x8. I contacted them and the redid all the first 50 tiles so everything would match. No problem for them. I truly appreciate. I have continued to use.

Date of experience: September 02, 2024

Reply from Mixtiles

Hi, Denise! Thank you for your loyalty and for sharing your experience! We're glad to have been with you from the start and are happy to hear everything worked out with your tiles. It’s wonderful to know that our team could resolve the issue, ensuring all your tiles match perfectly. We truly appreciate your continued support! 💕


Rated 5 out of 5 stars

Great photo product!

As a photographer who uses this for my clients as well as myself, I find these to be great. print quality is always great, and materials are excellent. many of my clients have also given positive feedback. highly recommend!

Date of experience: September 02, 2024

Reply from Mixtiles

Hey, David! Thank you so much for your fantastic review! 🤩 We’re thrilled to hear that, as a photographer, you and your clients are enjoying the print quality and materials. It’s wonderful to know that Mixtiles is a hit with your clients too! We truly appreciate your recommendation and your continued trust in our product. 💛


Rated 1 out of 5 stars

I was very dissapointed for the delay

I was very dissapointed for the delay: I ordered last min with fast shipment arrangement. You even did not call to apologize: I went to my grandson's birthday empty handed! How dare!!!!

Date of experience: September 02, 2024

Reply from Mixtiles

I'm sorry to hear this, Hiroko! 😔 This definitely isn't the experience we wanted you to have with us, especially when you ordered Mixtiles as a special gift. We're sorry this happened!

I just took a peek in our system, and it looks like our team has already given you a partial refund and a code to use on your next order with us. If there's anything else that we can do to make things right, we're all ears! 💕


Rated 5 out of 5 stars

I highly recommend Mixtiles!

I just received my second order from Mixtiles and I couldn't be more pleased. The quality of the photos is excellent and the ease of hanging them in an older house, horsehair plaster walls, is wonderful. I will never buy regular photos again!

Date of experience: August 31, 2024

Reply from Mixtiles

Aww, thank you for your kind words, Jennifer, and for choosing us! 🥰 We're so happy you loved the tiles!


Rated 5 out of 5 stars

I love everything about Mixtiles from…

I love everything about Mixtiles from the beautiful frames to the wonderful customer service. If you haven’t had a chance to order yet you really must!

Date of experience: September 03, 2024

Reply from Mixtiles

Thank you so much for your wonderful review, Renee! We're overjoyed to hear that you love everything about Mixtiles, from the frames to the customer service. Your recommendation means the world to us! 🥰


Rated 5 out of 5 stars

I’ve ordered from them twice and…

I’ve ordered from them twice and absolutely love my pictures they done. 100% we recommend them. I’m going to be ordering more in the future.

Date of experience: September 04, 2024

Reply from Mixtiles

Aww, thank you so much for recommending us, Staci! We hope your tiles bring you so much joy!


Rated 5 out of 5 stars

Quick & Easy

Our shipment came quickly and everything looked terrific. Great way to personalize your space.

Date of experience: September 02, 2024

Reply from Mixtiles

Thanks so much for your feedback! We're thrilled to hear that your order arrived quickly and everything looked great. Personalizing your space with Mixtiles is what we’re all about, and we’re so glad you love it! 💖


Rated 5 out of 5 stars

I love the photos

I love the photos! My experience both times have been great! Customer service is awesome. I've also been able to move them around several times with the same adhesive

Date of experience: September 02, 2024

Reply from Mixtiles

Hey, Stephanie! Thank you for your amazing feedback! We're so glad you've had great experiences both times and that you're loving the photos. It's wonderful to hear that our customer service has been helpful and that the adhesive holds up even after multiple moves. We appreciate your kind words! 🥰


Rated 5 out of 5 stars

I can't say enough good things about Mixtiles!

I have ordered from Mixtiles in the past and was very satisfied. When I saw they were offering a fantastic deal for Labor Day, I knew it was time to order again. Mixtures is very professional. They stay in contact with you all along the process - from thanking you for your order, letting you know it is in process, when it is shipping, how it is shipping, and a shipping arrival time. Mixtures is also very easy to use. I highly recommend and will be using them again in the future!

Date of experience: August 31, 2024

Reply from Mixtiles

Aww, you're too sweet! We're thrilled you had another amazing experience with Mixtiles and it's great to hear that you took advantage of our Labor Day deal. We can't wait to see how your tile collection will continue to grow! 💕