MAPFRE Insurance (US) Reviews

7,329  Excellent
TrustScore 5 out of 5

4.9

In the Insurance Company category

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Rated 5 out of 5 stars

My favorite insurance consultant

I have to say that since I met Youssef he has always helped me and it’s been years. I always remember him for his professionalism and eagerness to save me money. I’ve recommended him to several friends and they agree that he’s great, easy to connect with, and always willing to help.

Date of experience: September 13, 2024

Reply from MAPFRE Insurance (US)

Laudy,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

Very professional, efficient service

The service rep was professional and friendly. The process was simple and in a short period of time I had a new policy that cost me $500 less than my previous policy with another carrier.

Date of experience: September 13, 2024

Reply from MAPFRE Insurance (US)

A.
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

I had an exceptional experience working…

I had an exceptional experience working with Melissa Medrano as my insurance agent. She not only handled everything with professionalism and expertise, but she also went above and beyond to ensure we got all the discounts available, resulting in a significantly lower premium. Melissa even created a cancellation form to ensure my old insurance company wouldn’t renew my previous policy, making the transition to the new policy completely hassle-free. Her dedication to getting us the best deal and providing top-notch service truly sets her apart. I highly recommend Melissa to anyone looking for a knowledgeable and caring insurance agent!

Date of experience: September 14, 2024

Reply from MAPFRE Insurance (US)

Kristen,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

I have been with out a license for 7…

I have been with out a license for 7 years and was having the hardest time getting insurance due to my circumstances.
I went through 8 different Co.
MAPFRE was the only co to say yes to me!!
I was able to get insurance with my first phone call to them.
I would highly recommend this company to anyone who need a little extra help getting back on the road.
Thank you

Date of experience: September 12, 2024

Reply from MAPFRE Insurance (US)

Stephanie, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

Don't continue to overpay for insurance, switch to MAPFRE!

I saved over a thousand dollars a year on my auto policy alone, just by switching. The switch was painless and now all my policies are bundled and available for viewing on one very user friendly account space.

Date of experience: September 11, 2024

Reply from MAPFRE Insurance (US)

Sarah, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

Sandra was phenomenal to work with

Sandra was phenomenal to work with! She took the time to understand my needs and offered solutions to meet those needs. She spent a great deal of time with me and made sure everything was taken care of from start to finish.

Date of experience: September 10, 2024

Reply from MAPFRE Insurance (US)

Jodi,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

Natalie helped me tremendously!

Natalie helped me with my lowered auto insurance bill and sent me a copy by email to keep for my records. She also contacted my agent to set up an office visit for me. Good job!

Date of experience: September 13, 2024

Reply from MAPFRE Insurance (US)

Donna, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

I have been a customer of MAPFRE Insurance since 2013 and I think they are the best.

I had the pleasure of speaking with Sophia Nguyen regarding being gifted my mom's car and having it insured in my name. She was very polite, professional, and helpful. She got the job done!

Date of experience: September 11, 2024

Reply from MAPFRE Insurance (US)

Georgette, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

MAPFRE/Prince Insurance Company

MAPFRE/Prince Insurance Company spent time to explain my new policy and answer any question I had. They made the change to a new policy comfortable & easy. I also saved a lot on my new policy!

Date of experience: September 13, 2024

Reply from MAPFRE Insurance (US)

Brianne,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

Working with Joe Kennedy

Working with Joe Kennedy was a pleasant experience. He was very responsive and knowledgeable about all things insurance. Most important to us was the final cost of the policies that he was able to find. They were much lower that other estimates that we received.

Date of experience: September 09, 2024

Reply from MAPFRE Insurance (US)

Carl, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

Referrals Do Work.......................

I was referred to Nicole Duffy from Audi of Peabody, MA.
I called her she was extremely professional and stated she truly wanted to get me the best deal possible for my needs. In fact I gave her my wife's information and she will be switching as well.

Date of experience: September 10, 2024

Reply from MAPFRE Insurance (US)

Brian, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

So helpful!

The entire process was super easy and efficient. I was able to get so much help from Keydi (the representative helping me). Any and all questions were answered and I felt very secure in my switch to Mapfre due to their complete transparency and assurance.

Date of experience: September 04, 2024

Reply from MAPFRE Insurance (US)

Joanelys, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

Process was Fast and Smooth

Everything was made Extremely Easy and went very Smoothly for me during a Very Stressful time. I Couldn't be happier for ALL you did !!! Very Happy and Extremely Grateful.

Date of experience: August 23, 2024

Reply from MAPFRE Insurance (US)

Tammy, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

I was on need of a registration and new…

I was on need of a registration and new plates for a vehicle I had just purchased. I called the office and spoke with Christine she understood exactly what I needed to do and stayed an extra hour so that I could go to the local office and receive plates and all paperwork I needed to drive my vehicle. I am very grateful for the professional service I received and will only use your company on the future.

Date of experience: September 06, 2024

Reply from MAPFRE Insurance (US)

Scott,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

Julie was very responsive and helped me…

Julie was very responsive and helped me out to get my policy to what I needed to be. As a first time car owner and policy holder I was very satisfied and happy with her help. I would recommend her to anyone looking for new car insurance or changes to there current one.

Date of experience: September 05, 2024

Reply from MAPFRE Insurance (US)

Melinda,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

Manuela is always professional and goes…

Manuela is always professional and goes above & beyond for her customers, that’s why I stay there.

Date of experience: September 11, 2024

Reply from MAPFRE Insurance (US)

Patricia, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

I was helped by agent Nicole Duffy of…

I was helped by agent Nicole Duffy of Comparion Insurance in finding the perfect affordable deal for my car insurance!

Date of experience: September 13, 2024

Reply from MAPFRE Insurance (US)

Anthony,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

Michael Rodriguez was very patient and…

Michael Rodriguez was very patient and helpful he made me feel comfortable and he was very polite

Date of experience: September 12, 2024

Reply from MAPFRE Insurance (US)

Georgeanna, Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

My Previous Carrier Offered 30% Rate Hike

I received a reasonable quote, unlike the large increase offered by my previous carrier for no reason!

Date of experience: September 13, 2024

Reply from MAPFRE Insurance (US)

Lottie,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance


Rated 5 out of 5 stars

Angela was so helpful and stayed with…

Angela was so helpful and stayed with me through the whole process!

Date of experience: September 14, 2024

Reply from MAPFRE Insurance (US)

Paul,
Thank you for the five star review! We are happy that we were able to meet your expectations. Thank you for choosing MAPFRE.
Sincerely,
Quality Assurance