Lavasso Furniture - Long delivery time!
Ordered item, says dispatched on the same day! Presume this is done to prevent you from cancelling!,
No tracking provided, then informed it could take up to 4 weeks for delivery. Hopefully it will turn up and it's OK, as I sure the returns process is just as poor!
Date of experience: January 22, 2024
Reply from Lavesso
Dear Mr Hall,
Thank you for taking the time to share your feedback. We appreciate your input and apologize for any confusion regarding the dispatch of your item. We understand the importance of timely delivery and want to clarify that our product description clearly states a 4-week delivery period and no where does it say that it will be dispatched on the same day.
We regret any inconvenience this may have caused and appreciate your understanding as we work to fulfill orders within the specified timeframe. If you have any further concerns or questions, please feel free to reach out to our customer service team.
We value your business and are committed to improving our communication to ensure a better shopping experience for all our customers.
Best regards,
Lavesso Customer Service Team
