Jersey Watch Reviews

883  Excellent
TrustScore 5 out of 5

5.0

In the Software Company category

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Rated 5 out of 5 stars

A company who cares

Can't be more thankful for Jersey Watch and their team.
All our questions, concerns and needs handle quickly and professionally
Thank you

Date of experience: September 11, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review, Chris! We're so glad to hear that our team was able to help quickly and professionally. We look forward to continuing working together!


Rated 5 out of 5 stars

Easy to work with

They are usually very responsive to emails,are always willing to help solve issues and very friendly and understanding

Date of experience: September 04, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review, Jim! We're so glad to hear that our team was able to help quickly. We look forward to continuing working together!


Rated 5 out of 5 stars

I recommend!

Simply and straightforward platform. Very responsive to any questions or help needed.

Date of experience: September 10, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review, Kevin! We're so happy to hear that our team members were able to help quickly and you're having a good experience with the platform. We look forward to continuing working together!


Rated 5 out of 5 stars

FIRST RESPONDERS…

This company has been first responders with getting back to me when I have questions and the support has been flawless! Really makes my day go by better! Thank you JW!

Date of experience: September 04, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review! We're so glad to hear that our team was able to help and provide flawless support. We look forward to continuing working together!


Rated 5 out of 5 stars

Kelly was prompt and courteous…

Kelly was prompt and courteous answering and resolving my issue.

Date of experience: September 09, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review, Frank! We're so happy to hear that one of our team members was able to help kindly and quickly!


Rated 5 out of 5 stars

The response time

The response time, in line with solutions to my problem have made my experience with Jersey Watch un matched in customer support for a website. I truly appreciate the attention to detail and follow up as well.

Date of experience: August 29, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review, James! We're so glad to hear that our team was able to help. We look forward to continuing working together!


Rated 5 out of 5 stars

The site is easy to manage and build

The site is easy to manage and build. The customer service is fantastic. I would highly recommend it to any club.

Date of experience: August 29, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review! We're so glad to hear that you're happy with your experience so far. Looking forward to continuing working together!


Rated 5 out of 5 stars

You Can’t Go Wrong with Jersey Watch

Jersey Watch’s customer service is outstanding! If I had a problem or a question as we were setting up our website, the people at Jersey Watch would get the problem solved or have the question answered in an amazingly fast time, sometimes within an hour. I felt cared for and respected in every interaction I had with Jersey Watch. I am thrilled by the look of our website and its functionality!

Date of experience: June 14, 2024

Reply from Jersey Watch

Thanks for leaving a 5-star review, Craig! We're so happy to hear that our team was able to help and we look forward to continuing to work together!


Rated 5 out of 5 stars

To set up our website was really easy…

To set up our website was really easy and assessable. Once we put our information in and choice our colors they did the rest! They took our name and designed the page just like we envisioned. So far being able to assess it and manage it has been great

Date of experience: July 12, 2024

Reply from Jersey Watch

Thanks for leaving a 5-star review, Amina! We're so happy to hear that our team was able to help and we look forward to continuing to work together!


Rated 5 out of 5 stars

I like the timely responses

I like the timely responses, and how quick they make the changes I request.

Date of experience: September 04, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review, Shane! We're so glad to hear that our team was able to help quickly. We look forward to continuing working together!


Rated 5 out of 5 stars

Tim went above and beyond!

Tim was incredibly helpful! He went the extra mile and recorded a step by step guide just to answer my question! That right there is A+ customer service! Thank you Tim! You deserve a RAISE!

Date of experience: July 19, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review, Marielisa! We're so happy to hear that one of our team members was able to help quickly and efficiently!


Rated 5 out of 5 stars

Quick Response

The team was quick to respond and very helpful with any of our requests.

Date of experience: August 28, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review, Ben! We're so glad to hear that our team was super responsive and able to help!


Rated 5 out of 5 stars

Incredible customer service and site results

I saw a similar non-profit in my community using them and thought, that looks amazing!

Seeing they used the Jersey Watch platform, on a late Friday night I submitted an initial inquiry. It was missed. I wondered if that would be representative. But many days later, I tried again. AM I EVER GLAD I DID!

- Super responsive customer service.

- Incredibly flexible policies.

- With near zero input needed from me, the actual site result is beautiful. From coloring, incorporating brand asset elements, and functionality. And it got done FAST.

How great is that? Using Jersey Watch for the win!

Thank you!

Date of experience: February 19, 2024

Reply from Jersey Watch

Thanks for leaving such an awesome review, Mike! We are stoked to hear that you've had such a great experience with us so far. We look forward to continuing to work together to support your organization!


Rated 5 out of 5 stars

Amazing platform.

Having Jersey watch as our friend has been truly helpful we’ve been using Jersey watch for a few years now. The team is GREAT, every time we have a question they always answer in a timely manner, it’s truly a blessing to have such AMAZING people on your team, yes we recommend Jersey watch for your organization needs. Go Mustangs 🐎💨

Date of experience: February 08, 2024

Reply from Jersey Watch

Thank you for leaving such a stellar review, Justin! We're so happy to hear that our team and our platform have been so helpful for your organization. We look forward to continuing to work together!


Rated 5 out of 5 stars

They were very responsive and worked…

They were very responsive and worked out all my issues.

Date of experience: August 27, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review, Gui! We're so glad to hear that our team was super responsive and able to help!


Rated 5 out of 5 stars

login issues solved!!!

I was having issues logging in as an admin on the website. I was contacted several times (promptly) by the help desk with solutions. When those did not work they promptly sent it up a level at the end of the day and by the next morning the problem was solved. Overall everyone was very helpful.

Date of experience: May 20, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review, Jamie! We're so glad to hear that our team was able to help quickly!


Rated 5 out of 5 stars

Overall experience/ website design

I’ve had such a great experience with Jersey Watch already. Immediately after signing up to use their services, I’ve been contacted consistently to ensure that everything is going well. They have been so helpful and answered all questions that I’ve had. They communicated promptly about website designs. There were a few changes that needed to be made, and they did not hesitate to assist and make changes. I am so happy I chose Jersey Watch to help manage my cheer team.

Date of experience: December 04, 2023

Reply from Jersey Watch

Thank you for leaving us such a kind review, Cierra! We really appreciate hearing that our team has been able to help while you get up and running. We look forward to continuing to work together!


Rated 5 out of 5 stars

Top notch service

Been using Jersey Watch for a couple years now and their support is top notch. Any time I have a question they respond right away, usually with a simple solution. Ran into a problem yesterday, and in a flash it was taken care of.

Date of experience: May 22, 2024

Reply from Jersey Watch

Thanks for leaving a five-star review, Mark! We're so glad to hear that our team was able to help out quickly. Looking forward to continuing working together!


Rated 5 out of 5 stars

I was having trouble on the site that…

I was having trouble on the site that was recently migrated so I needed to ask for help. Sierra and Tim were extremely helpful, prompt with their responses and did an amazing job assisting to resolve and went over and above with a “Time Machine” search to find some of the content that I wasn’t able to populate. I can’t say enough about how great they and Jersey Watch has been to work with.

Date of experience: November 21, 2023

Reply from Jersey Watch

Thank you for leaving us such a kind review, Todd! We're really happy that our team members were able to locate past content and help add it back to your new website with us!