Best in Import & Export

5 days ago

NS

Package ordered from Eddie Bauer, they say Landmark got it on the 6th or 7th, it's now the 10th and the Landmark site still says 'To be routed'. No updates and EB was also unable to help. THey only offered to let me request a refund after another 7 business days. Order was placed on the 29th of Aug, it's now Sept 10. Even Intelcom is better than this.

2 days ago

JP

service rep took the time to help a lost customer in need of help that a cell phone not charged.

3 days ago

SI

It’s a very well.

3 days ago

CU

I'm really happy I'm a part of this company and I wish I had joined them earlier than now. My friend also invested $60k .

2 days ago

Rather good platform for venture investments. The service helped me find the best projects to invest in.

4 hours ago

LB

There were no snags, communication was perfect and I was able to understand what was required of me so that there were no delays. The whole process went smoothly.

4 days ago

All the items were delivered in a neat, great condition. While the deliverey price being a little bit overpriced over few light items I was happy with the overall quality of the service.

3 days ago

CU

Emmanuel Serrano has always been extremely helpful.

Aug 26, 2024

I originally was quoted 6-8 weeks from the time my items left Toronto, CA to the time it got to London, UK. It's been over 8 weeks now and still my container has not arrived. I emailed Karina twice over two weeks on an ETA and still no response or update. Last I head my stuff was still sitting waiting to be put into a container. I should have used another company as communication has not been good, except of course for accounting when they bill me... Would recommend going with another company that provides accurate delivery estimates and actually responds to emails.

Jul 17, 2024

MD

I just want to start out by saying I am not the type to complain or write reviews, so the fact that I am doing so speaks volumes in itself. First of all order was automatically cancelled, which to a certain extent I did understand because I was having the product sent to my girlfriends address because it was a gift. That being said, after requesting verification of my identity they didn’t even give me 6 hours to verify myself before cancelling, I was at work at the time so didn’t see the request via whatsapp. Anyway, I placed the order again on July 4th, gave my ID etc and all was well. Its now the 17th of July, I haven’t received a refund or my package. My girlfriend had multiple notifications claiming that the package was undelivered due to damage, we were told then to contact americanuncle which we did, they told both of us they would be in touch when they had news (they didn’t), it took both le and my girlfriend messaging them, waiting 1-2 days to even get a response. Only today, 13 days after placing the order have they said I’ll be receiving my refund. Baring in mind this is a company that advertises their order time at 24/48 hours. When they were ignoring my messages on whatsapp (yes they were online and read my messages multiple times without replying), I took to instagram to voice my opinions and they blocked me! I understand things go wrong, but the sheer lack of communication and professionalism is appalling. I would strongly advise you DO NOT order from these people. I’ve essentially just wasted 13 days for nothing, and considering the stuff I was ordering were apart of a gift I am not happy to say the least. This has been the worst shopping experience I have ever had, no apology, no reassurance, they haven’t even explained in what way the products were “damaged”, all in all, 0/10. Absolutely would not recommend.