Homemakers Reviews

In the Des Moines Iowa store today, Jolene helped us with our purchase and was very very helpful, kind, took her time, no commission, yet she spent alot of time and effort helping us pickout our pieces and checking on stock, etc. In the last week I had been in there and spent hours choosing what I wanted and there were tons of employees, standing around and usually walked away if they saw a customer coming. She came up to us and was cheerful and wanting to help.

Date of experience: September 13, 2024

I had difficulty navigating the website and needed help and the ladies that I spoke to were very accommodating and helpful. They got me through it!

Date of experience: September 07, 2024

I really love the service and selection at Homemakers. Any time I can buy anything from someone other than the bald headed billionair Jeff Bezos it's a great day. Even though this store's owner Warren Buffett's Berkshire Hathaway they still follow those original Iowa values from the original owners, the Merschman family.

Date of experience: August 24, 2024

I had a great shopping experience at the Homemakers website. The selection is fabulous and the webiste is very professionally laid out. I'm also impressed with Homemakers wide range of quality furniture and was surprised that they deliver to my location which is 2.5 hrs away from Urbandale. Thanks everyone...

Date of experience: August 24, 2024

great chatters with solid info and patience in my many questions

Date of experience: September 07, 2024

easy to decide and compare styles and affordable!

Date of experience: September 11, 2024

Absolutely ridiculous that you have to pay $149 for them to put the items together! It’s a furniture store And your item should come put together!

Date of experience: September 15, 2024

Easy to use....don't have to leave the house to place an order. Had a minor glitch with a gift card but used the chat feature and Robert helped me out. This is my second order with Homemakers and I am sure I will purchase from again...thank you!

Date of experience: September 12, 2024

No robots, each individual I talked to was Pleasant and helpful it's very comforting to have this kind of service.

Date of experience: August 31, 2024

I shopped in store last night. I think it was Marissa (?) who helped me. She went above and beyond to track me down as I was leaving the store to give me more important information.
It made my online purchase much easier

Date of experience: August 10, 2024

The website showed the item would be available by August 21, 2024. I ordered and never received any further notification that the item was being processed or shipped. They charged my card and when August 21 arrived and I never received any shipping notification (other than a charge on my credit card) I contacted the company and cancelled the order. Now it is September 5 and they have not credited my card !!!! I am PISSED... the order was almost $500.00... DO NOT ORDER FROM THIS COMPANY!!!

Date of experience: August 20, 2024

We stopped in the store on Douglas in Des Moines and a sales person understood what we wanted and took us right to the item. He gave all the informatoin we needed to decide if it worked in our room. We came home and evaluated and it worked so I created an account online in a few minutes, found the item by SKU # thanks to the sales person's suggestion we take a photo to make identification easy. I place the order and was done in minutes and received free delivery as well.

Date of experience: January 12, 2024

I needed to change my payment method. The online chat agent had all the information I needed and helped me process my request promptly. Very satisfied.

Date of experience: July 16, 2024

Finding the things that are needed for my home at a click of a button. I also like that they offer grouping of different styles and brands.

Date of experience: August 05, 2024

Date of experience: September 05, 2024

The prices and information on the website are wonderful. All the information about the company is so appealing: it is refreshing to be able to buy from a company owned by actual people who stay in a town and support it. When I needed a question answered, I got a prompt response from an actual human. Again, it was really different from most other dealings with bigger companies. When I need other furniture, I will start at Homemakers.

Date of experience: February 13, 2024

great online and in store experience. Great user experience on website. friendly and helpful staff in person. An all around good experience so far. Please just let the delivery be good .

Date of experience: May 01, 2024

We looked at it in person, no pressure in the store. We came home and got on line and finished the order. Worked really well.

Date of experience: May 09, 2024

We enjoyed going to the Des Moines location and that helped us in making our decision as to what bedroom furniture we would choose for our children.

Date of experience: July 05, 2024

Prices are amazing. I was nervous about buying a sectional on line from another state but could pass up the pricing. Delivery was free. They do not deliver inside and set up. They deliver to your door. With such a great price and free shipping it was worth it.
Everything came exceptionally wrapped and packaged. Love the furniture. Was easy to put legs on furniture. Very happy with Homemakers. Will order from them in the future!

Date of experience: February 02, 2024