Wanderwell Reviews

I had issues with my tour operator and was frustrated and impatient and wanderwell was very professional and we ended up finding a solution

Date of experience: August 31, 2024

I have worked with Wanderwell indirectly as a tour operator, as several of my own clients have submitted claims and had positive experiences. And while I have purchased insurance through them several times, it wasn't until recently that I had to submit a claim of my own. It was a seamless process, and I had a check in the mail within a few weeks of submitting a claim. I highly recommend working with Wanderwell, as they are a company that not only stands behind their product, but also aligns with my own values in sustainable and ethical travel.

Date of experience: July 02, 2024

An affordable peace of mind and super friendly crew to answer questions during the claim process. I purchased insurance for a spring break trip to Europe with my son. I am getting in the habit of this since there so many flight delays and cancelations plus the potential to get sick or injured during or before the trip.
Low and behold a train strike in Italy threw our plans out of whack and we had to purchase day of airfare to get to our next destination. I was able to do so knowing we'd be covered. Once the trip was done the crew at Wanderwell walked me through the process and made it easy to recover the extra expenditure (which was 3x the cost of insurance)!

Date of experience: March 30, 2024

I purchased insurance from Wanderwell for a trip that we ultimately needed to cancel. Erin helped me through the process, coaching me through the paperwork. He was very compassionate and responsive during what was a very tough time for us. We received a full refund without any issue, no doubt as a result of his help.

Date of experience: May 06, 2024

I was very happy with price point and the ease of use of the website. Also really like the company’s values around sustainable travel practices.

Date of experience: July 02, 2024

I need emergency surgery right before my trip. Wanderwell guided me while I was recovering. They did a great job on communicating with me and give me guidance. I got my full refund because of them.

Date of experience: January 16, 2024

Excellent insurance. Didn't need to use it but had peace of mind knowing we had it.

Date of experience: July 01, 2024

Wanderwell a reliable choice for travelers. From the ease of purchasing a policy online to the comprehensive coverage provided, Wanderwell truly exceeded my expectations.

Their customer service team was incredibly helpful and responsive, addressing all my queries promptly and efficiently.

I highly recommend Wanderwell to anyone looking for reliable and affordable travel insurance. They provided me with peace of mind throughout my journey, and I will definitely be using their services for all my future travels.

Date of experience: May 01, 2024

Wanderwell Travel is my go-to travel insurance provider for many reasons! As a certified B Corp and 1% for the Planet company, I’m aligned with their company values, and Wanderwell’s travel plans and service are both top-notch. I have been buying insurance from Wanderwell since 2018, from Tunisia, Italy, Uzbekistan, Chile, South Africa, Panama and more, and I have been satisfied and impressed across the board! From my experience, I don’t believe there is another travel insurance company out there that is offering such high-quality, custom plans, while also being committed to environmental conservation and sustainable, regenerative business and travel practices. Bravo, Wanderwell, you are an inspiration!”

Date of experience: February 18, 2024

When we had to cancel our trip, Wanderwell took a personal interest in our situation and helped us tremendously with our complicated claims, and we were able to retrieve all our funds.

Date of experience: October 20, 2023

Wanderwell was extremely helpful and informative in supporting me with my long term nomadic/adventure travel insurance coverage needs. They took the time to understand my complex/activity-diverse itinerary and to educate me about the travel medical insurance landscape more broadly. I was presented several policy options, including pros and cons of various approaches. It's clear that Wanderwell is building a comprehensive traveler-oriented insurance company with offerings continuously being improved. Many thanks to Erin and the team at Wanderwell for the excellent customer service!

Date of experience: May 15, 2024

Wanderwell shines with its exceptional responsiveness, organization, and helpfulness, making it a reliable choice for travelers. While its prices may be slightly higher compared to some competitors, the quality of service provided makes it a compelling option for those prioritizing peace of mind during their travels.

Date of experience: May 01, 2024

Great staff, helpful, and always a quick response.

Date of experience: June 30, 2024

Very impressed with their service and communication. Very easy process of submitting a claim and very thorough follow up.

Date of experience: February 23, 2024

The process is always clear and efficient and copleted in a timely way.

Date of experience: April 26, 2024

Date of experience: February 17, 2024