Goose Island Reviews

5,053  Excellent
TrustScore 4.5 out of 5

4.7

In the Fashion Accessories Store category

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Reviews4.7

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Rated 5 out of 5 stars

Great lives showing products

Always lives showing Goose Island products, shows how their clothes look on and the styling hints how to dress up or down a outfit. Also their customer service is extremely good.

Date of experience: August 31, 2024


Rated 5 out of 5 stars

Goose Island offers quite a diversity…

Goose Island offers quite a diversity of designs from smart to casual. The company has the ability to offer a variety of options in how to wear their clothes.
I particularly like the quirky ideas that are shown in the lives. Such as the tiered skirts worn with one of the current cardigans on offer such as the Limoncello cardigan!! Thank you for offering something different.

Date of experience: September 04, 2024


Rated 5 out of 5 stars

It was a struggle to communicate at…

It was a struggle to communicate at first, but when I did get the phone answered Karen answered, we had a long chat about the problems I was having and all was sorted!
For some reason my emails had not been seen and phones very busy. Due to the time I had been trying to get in touch my order was over the time it should have been returned in. But this was not a problem for GI all returned and credit received this week. Thank you

Date of experience: August 31, 2024


Rated 5 out of 5 stars

So so please with my Items

So so please with my Items that arrived, I love getting pink parcels..
Got another one on the way being delivered either tomorrow or Saturday, can’t wait.

Date of experience: September 04, 2024


Rated 5 out of 5 stars

Nice little clothing business

Nice little clothing business. Would be good to have more clothes for petite ladies. Bit slow on getting the orders and returns processed, but overall always pleased my purchases. Enjoy watching the lives :)

Date of experience: September 04, 2024


Rated 5 out of 5 stars

The weekend 15% offers on 'sale'…

The weekend 15% offers on 'sale' products, makes product prices affordable for those on low incomes / carers, and it honestly made my year. I've lost a lot of weight, through carer burnout and needed a wardrobe revamp for new size (weight loss) and OMGoodness, everything I ordered was a great look and fit and was a real boon! So happy thank you

Date of experience: September 01, 2024


Rated 4 out of 5 stars

Love everything from the sale

Love everything from the sale
A good bargain
Disappointed put peal fushia pink crochet cardigan in my basket and paid for it and was out or stock -discontinued.
This has also happened a few times before too

Date of experience: August 31, 2024


Rated 5 out of 5 stars

Great little company

Great little company. Orders are processed in good time and arrive well packaged. Returns is simple and refunds no problem. One of the few places you can rely on to order from a Facebook Page.

Date of experience: September 02, 2024


Rated 5 out of 5 stars

Affordable and flattering

Goose Island provides affordable flattering fashion for women of all sizes. I bought two linen tunics from them five years ago and they still look good. Have bougt loads since. On the odd occasion when something doesn't fit, they have a straightforward (no printer needed) returns policy.

Date of experience: August 27, 2024


Rated 5 out of 5 stars

Lovely items

Lovely items, great customer service. Order arrived quickly and everything fitted beautifully. Who could want for more.
On the odd occasion when I have needed to return items the customer service has been second to none.

Date of experience: August 23, 2024


Rated 5 out of 5 stars

Such a Relief

Just taken delivery of two items from GI. I had previously bought their clothes from a local boutique which sadly closed two years ago. I was worried about ordering online as I like to try before I buy. I needn’t have been so concerned. Both the Autumn Artistic Dress and Angie Jumper were perfect 😍

Date of experience: September 05, 2024


Rated 1 out of 5 stars

Disappointed

Placed an order over a week ago and sadly still not received and no answer received to my email asking when to expect delivery. Previously fab service, great products but seems the busier they have become, they cannot keep up with demand. They would usually reply swiftly to emails to customer service but this is taking longer, and Orders are being placed and paid for, then informed are out of stock and takes ages to receive refund for these out of stock items. Such a shame

Date of experience: August 31, 2024