GoodLife Home Loans Reviews

414  Excellent
TrustScore 5 out of 5

4.9

In the Mortgage Broker category

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Reviews4.9

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Rated 5 out of 5 stars

Nathan Grant and TMAC and all of their…

Nathan Grant and TMAC and all of their staff have earned an A+ rating. Excellent service and quick delivery of their reverse mortgages for my 10 clients. Very quick service, professional and friendly.

Date of experience: May 22, 2024

Reply from GoodLife Home Loans

Thank you Craig for your amazing 5 star review. We consider it a privilege to serve you and your clients. We strive as a team to bring excellence in everything we do. We look forward to being able to help in anyway we can in the future.
Best Wishes Moving Forward!
GoodLife Home Loans


Rated 5 out of 5 stars

Call Scott for Reverse Mortgage Help!

Scott is very knowledgeable and personable, and from the beginning offered help, explanation and progress updates. He was always responsive to any questions, with answers that hit the core of any issue. I will definitely call him with any future questions or to apply for a new refinance. And unquestionably will direct anyone interested in a reverse mortgage to him.

Date of experience: May 22, 2024

Reply from GoodLife Home Loans

Thank you Maryln for your 5 STAR REVIEW!
It was a pleasure to help you in every to obtain your reverse mortgage. You were great to work with to help the process go smoothly. We are here for you in the future. We appreciate you!

Kind Regards,
GoodLife Home Loans


Rated 5 out of 5 stars

Terilyn Smith was great she backed the…

Terilyn Smith was great she backed the agent and was always helpful when I called her.

Date of experience: May 01, 2024

Reply from GoodLife Home Loans

Thank you again James for your 5 Star Review!
Our goal is to assist our customers with a great communication system to help in the process of obtaining a Reverse Mortgage.

We appreciate you!
GoodLife Home Loans


Rated 5 out of 5 stars

Great communication

Our agent Steve kept in touch at every stage of the process so we knew what to expect, and when. There is a *lot* of process and paperwork in applying for a reverse mortgage, and Steve made it as painless as possible.

Date of experience: January 22, 2024

Reply from GoodLife Home Loans

Thank you Thomas for your 5 STAR review!
The GoodLife Team considers it a pleasure to help you in obtaining your Reverse Mortgage. Obtaining a reverse mortgage can be an asset by eliminating monthly mortgage payments. Stephen has assured us that working with you helped to make for a smooth process. We are here for you in the future.
Best Regards
Good Life Home Loans


Rated 5 out of 5 stars

We were extremely pleased with our…

We were extremely pleased with our experience with Good Life. Dave Schulte was amazing to work with. He always kept us informed of what was going on as things progressed. If I called or e-maiiled him with any questions or concerns or was always prompt in getting back to me with an answer. We would definitely recommend him personally to our family or friends and thank him for making our loan process so easy.

Date of experience: May 12, 2022

Reply from GoodLife Home Loans

We're so glad to hear you had such a positive experience with your loan officer Dave Schulte. Your referral would mean the world to him - and to the rest of us, Sheri, thank you! He enjoyed working with you both and very much appreciated all you did to help throughout the process. We wish you the very best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

Richard is a star!

We just finalized our second Reverse Mortgage Good Life Home Loans. We had the good fortune to be working with Richard Hawthorne, a senior loan officer who took us under his wings. He was extraordinary personable and made us feel like family. We wholeheartedly endorse the team.

Date of experience: April 20, 2022

Reply from GoodLife Home Loans

Thank you for sharing this positive feedback, Mike and Inge! We appreciate hearing how well the process went for you. Your loan officer Rick Hawthorne thought both of you were so wonderful. It was our pleasure to do business with you, and we hope for the chance to serve you again. Until then, we wish you the best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

My Incredible Good Life Experience

This is not my first endeavor into reverse mortgages. The comparison between my prior mortgage company and GoodLife is unfair because there really is no comparison. The service my mortgage officer,Chris Lee, provided was amazing! No question was unanswered. Non of my inquiries were treated as tedious or not important.
the interest rate was high on my prior loan and Chris made sure everything was completed as fast as possible to save me money!

Date of experience: December 30, 2020

Reply from GoodLife Home Loans

Hello Jon,
Thank you very much for your five star review! We're glad your experience was so positive -- that you felt you were receiving the appropriate level of personal support. We wish you the very best with your new loan. Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

My loan is a Refinance

My loan is a Refinance, so I have been through the process before. Ken was very postive all the way, however I started to become anxious when my file went to another department in the Home Office. They seemed to want to find ways to "not do" my loan, even after the apprasial came in over projection! I believe a reverse mortagage is to make life better for seniors, not more difficult. All's well that end's well, thanks to Ken holding my hand.

Date of experience: December 17, 2021

Reply from GoodLife Home Loans

We appreciate you refinancing your reverse mortgage with GoodLife Home Loans, Bruce! Thank you for reviewing us and letting us know about the great service you received from Ken Craynon. Our loan officers strive to keep communication flowing and make the process go as quickly and smoothly for borrowers as possible, and we're happy to hear Ken hit the mark! We wish you the very best as you live the good life with your reverse mortgage.

Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

Re-fi Loan with GoodLifeHomeLoans

We just closed my re-fi loan. I want to thank Dominick Rodriguez and Dawn Klein for their efficiency, timeliness, and overall amazing customer service!
This whole process has been quick and seamless thanks to their friendly, helpful attention to detail. I am very happy with GoodLifeHomeLoans and look forward to working with them again in the future.
Barb Corallo

Date of experience: May 10, 2022

Reply from GoodLife Home Loans

We're thrilled you came back to us to refinance your reverse mortgage, Barb, you're such a pleasure to serve! Your loan officer Dominick Rodriguez and processor Dawn Klein love working with you. Thank you for your repeat business, it means so much to us. We wish you the very best with your newly refinanced reverse mortgage!

Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

Great outcome, smooth process njoyed working wi Schulte on…

We enjoyed working with Dave Schulte on refinancing our reverse mortgage. Throughout the whole process, we felt he used his knowledge and experience to help us secure the loan. Plus, he was very patient whenever our lack of computer expertise got in the way. We are thankful for Dave and his company for the great outcome.

Date of experience: May 10, 2022

Reply from GoodLife Home Loans

Thank you, Gilbert and Ronnie! We sincerely appreciate the repeat business. You both continue to be wonderful to work with, and we'd welcome the chance to serve you in the future! We're delighted to hear your loan officer Dave Schulte made the refinancing process go so well for you. We wish you the very best with your newly refinanced reverse mortgage.

Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

Kathleen Pritchett at GoodLife Home…

Kathleen Pritchett at GoodLife Home Loans handled all aspects of our HECM- from application to closing- promptly and efficiently. She kept in touch with us about all requirements of the process. And the terms of the mortgage were very competitive. We could not have been more pleased with her services.

Date of experience: May 10, 2021

Reply from GoodLife Home Loans

Thank you for leaving this positive review, Charles! You and Stephanie were wonderful to work with. Kathleen Pritchett appreciated the opportunity to serve you both. We're so glad you're able to live where and how you want with your new reverse mortgage. We wish you the very best.

Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

These guys were great!!

These guys were great!! After a bad experience with AAG GoodLife Home Loans got the job done in record time. It was a pleasure working with Chris Lee and his team of professionals. Everything was done timely and with great patience, courtesy and understanding. All documents were explained and questions were promptly answered. I can easily give a five star review with NO hesitation. If you are looking for a reverse mortgage this company is your answer.

Date of experience: October 28, 2020

Reply from GoodLife Home Loans

Hello S & G,
Thank you for your positive review! We're sorry you had a bad experience with AAG, and we're pleased we were able to get this done for you. Chris is one of the best, for sure. Thanks again for your feedback. Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

very easy refinance of reverse mortage

Dominick & dawn are excellent & there when you need them...made the refinance of my reverse mortgage VERY easy. they always answered my questions immediately. I wouldn't hesitate to use Goodlife home loans again
if I wanted to refinance my reverse mortgage. thanks, Dominick & Dawn for
your time. sincerely, chris burgess

Date of experience: February 24, 2022

Reply from GoodLife Home Loans

We'd be delighted to assist you with any financing you need, Chris. It was such a pleasure working with you to refinance your reverse mortgage. Your loan officer Dominick Rodriguez and processor Dawn Klein consider you to be one of the most fantastic borrowers they've had the pleasure to serve. We look forward to our next chance to serve you and wish you the very best until our paths cross again!

Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

Thanks you Kathy and Good Life!

We had a pleasant experience with Good life home loans and Kathy Roussel, (Branch Manager). Ours was a little tricky because of some past financial problems that we had, but Kathy helped us relentlessly deal with all of our issues,, and helped us with solutions for every problem. We are grateful to Kathy,, and to Good Life for helping us navigate this process and end up with the loan we needed to make our retirement more enjoyable.

Date of experience: December 27, 2022

Reply from GoodLife Home Loans

Thank you Paula,
We appreciate your 5 star review!
Kathy and the GoodLife Team are thrilled that everything worked out and we were able to complete everything for you to enjoy your Reverse Mortgage. It was conveyed to us us that you were very patient and kind to work with. Please know that at anytime you need us we are here for you.
Best Wishes
GoodLife Home Loans


Rated 5 out of 5 stars

Dawn at GoodLife lived up to the name

Dawn at GoodLife lived up to the name , Her knowledge of the process made every step comfortable. I was explained all the choices by Dawn , she truly cares by staying in communication through out the whole way.
I would recommend Dawn to give the GOOD LIFE like she did for me

Sandra Bakun
Reverse Mortage finalized Oct 1,2020

Date of experience: October 09, 2020

Reply from GoodLife Home Loans

Hello Chad,
Thanks so much for your thoughtful review. We agree; Dawn is terriffic. We're thrilled that you had a positive experience.
Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

Dave kept us up to date through the…

Dave kept us up to date through the entire process and was always available to answer any questions. Dave worked through some problems we had due to missing information for our home. Though the process took a little longer than we anticipated, Dave made it as easy as possible. We are extremely satisfied with the customer service we received from Dave Schulte and Goodlife.

Date of experience: September 23, 2021

Reply from GoodLife Home Loans

Hi, Dee! We appreciate the positive feedback! In return, we have positive feedback about how wonderful it was to work with you and Robert. Your loan officer Dave Schulte and everyone here who helped close your loan appreciated how patient and responsive you were throughout the process. We wish you the very best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

reverse mortgage refiance for Randy Morgan

I wish I could give Scott Sherman ten stars. My experience with him was wonderful from the first time we spoke and only got better as time went on. I had so much confidence in his guidance and he instilled such trust, that I have already started recommending and referring Scott's name and Good Life Home loans to my peers.

Date of experience: July 23, 2021

Reply from GoodLife Home Loans

We couldn't ask for anything more, Randy, thank you! You were so dear, and it was a true pleasure serving you. Thank you for sharing your experience. You were in the best of hands with Scott Sherman as your loan officer. We appreciate your business and wish you the very best with your new reverse mortgage.

Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

Reverse Mortgage Process Made Pleasant Experience

My experience with GoodLife Home Loans for a reverse mortgage made what could have been a stressful experience one that was quite pleasant. The personal care by the lender was extremely caring and helpful. She checked frequently with me, answering any questions through each step. I knew I could contact her at any time if there was anything I did not understand and did answer in short time. I would definitely recommend them to others.

Date of experience: March 09, 2022

Reply from GoodLife Home Loans

Marie, you were the perfect borrower from start to finish. Thank you for sharing the positive experience you had with us and letting us know about the great service you received from your loan officer Janette Heyl. We're so glad everything went smoothly. Janette enjoyed working with you and is happy we were able to help you accomplish your goals. On behalf of the whole team, thank you for your business. We wish you the very best with your new reverse mortgage!

Sincerely,
GoodLife Home Loans


Rated 5 out of 5 stars

Shawn made our process for a reverse…

Shawn made our process for a reverse mortgage loan a breeze with his easy to understand delivery. We are exited to begin this new chapter in our lives with being able to access our hard earned equity that we have invested in for years. He made it so easy to see what our options were that the decision to go through was very clear! Thanks Shawn! We hope to stay in contact as our adventure continues.

Date of experience: October 07, 2021

Reply from GoodLife Home Loans

Thank you for your positive feedback, Tim and Barb! It was our pleasure to help you take out a reverse mortgage so you could start living the good life! We're so happy to hear you received great service from our loan officer Shawn Brown. Our goal is to make the experience as easy and smooth for our borrowers as possible. We wish you the very best.

Sincerely,
GoodLife Home Loans


Rated 4 out of 5 stars

Reverse Mortgage refinance

Just closed a refinance of reverse mortgage. Dealt with Richard Hawthorne throughout the entire process. He was very personable and caring whenever a setback came up. My understanding is my loan was his first with this company and he handled himself very well to be a new employee for them. I am sure his streamlining will only improve as his knowledge of their processes grows. Great guy to deal with overall.

Date of experience: January 31, 2022

Reply from GoodLife Home Loans

This is a confidence booster, Sherry. We very much appreciate you sharing this positive feedback on our new loan officer Rick Hawthorne! Thank you for your business. We're grateful for the chance to refinance for you, and we wish you the very best with your new reverse mortgage.

Sincerely,
GoodLife Home Loans