41,083 total
Amazing quality, love that I could arrange my own ring choosing stones, their quality and gold color as well as probe! Fast service from moment order is received till actual delivery! Thank you a lot for great customer care
Date of experience: July 13, 2024
Absolutely over the moon, was not expecting the quality for the price we paid. Definitely recommend people buying from yourself. Thank you so much
Date of experience: September 13, 2024
I bought an engagement ring for my girlfriend. I am happy with both the price, the design options on the website and a very expeditious delivery (the ring actually arrived before Glamira's order notification!).
The quality of the ring is decent and probably as good as can be expected for the price. I chose an AAAA quality sapphire gemstone which looks beautiful and is a stunning light blue which surprised me.
A special shoutout must be given to the service representative Andrea who helped me in my request of an extension on the 60 days resize refit. She was very helpful!
All in all, I would certainly recommend Glamira. I'm sure my girlfriend (soon financé) will be buying wedding rings here as well.
Date of experience: September 09, 2024
Reply from GLAMIRA
Dear Morten Holm Frandsen,
Thank you so much for your thoughtful feedback! We're delighted to hear that you're pleased with both the price and design options, as well as the speed of delivery. It's wonderful that the AAAA sapphire gemstone exceeded your expectations with its stunning light blue hue.
We’re especially glad that Andrea was able to assist you with your request for an extension on the resize period. We’ll be sure to pass along your kind words to her!
Congratulations on your engagement, and we’re excited to welcome you back when it’s time to pick out your wedding rings. All the best to you and your fiancée!
Thank you for your kind words and we hope you have a wonderful day.
Warm regards,
Customer Satisfaction Team
GLAMIRA
Beautiful ring. Would buy from them again
Dropped a star because delivered was a week later than originally stated.
Date of experience: September 14, 2024
Great rings with nice presentation box. One ring was too big and it was easy to return for a refund and order another ring in time.
Date of experience: September 13, 2024
I used Glamira for my Fiancee engagement ring……
Then i read alot of the negative reviews and was worried sick!
However, i shouldnt have worried as apart from being 7days late, it was exactly as described etc!
Quality is excellent! Very happy with our purchase
Date of experience: September 07, 2024
Reply from GLAMIRA
Dear Ian,
Thank you for sharing your experience with us. We understand that reading negative reviews can be worrisome, and we appreciate you allowing us to serve you. We apologize for the delay in delivery and are glad to hear that the engagement ring arrived as described.
It's wonderful to know that you're pleased with the quality and are very happy with your purchase. Your satisfaction is our top priority, and we're honored to have been a part of this special moment in your life.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help.
Best regards,
Customer Satisfaction Team
GLAMIRA
Fast delivery with tracking, good quality service and the jewellery I purchased was absolutely stunning 😍
Thank you so much!! Everything was absolutely perfect once again!!
Date of experience: September 02, 2024
Reply from GLAMIRA
Dear Mandy,
Thank you for your kind words! We're thrilled to hear that the delivery was fast, and that you were happy with the tracking and service. Most importantly, we’re delighted that the jewelry you purchased was absolutely stunning!
It’s always a pleasure to provide a great experience, and we're so happy to have met your expectations once again.
Thank you for choosing GLAMIRA, and we look forward to serving you in the future!
Best regards,
Customer Satisfaction Team
GLAMIRA
Ring is beautiful and it make my woman happy. I give 5 stars. Delivery was late few days and it would be perfect it came on time. But overall 5 stars for Glamira.
Date of experience: September 08, 2024
Reply from GLAMIRA
Dear HP Mario Konjarević,
Thank you for your 5-star review! We're delighted to hear that the ring brought happiness to your woman. We apologize for the slight delay in delivery and appreciate your understanding. We're glad you had an overall positive experience and hope to serve you again in the future!
Kind regards,
Customer Satisfaction Team
GLAMIRA
Very unpleasant impression. I'm sorry I have to write this because I don't like to spread negative things on the internet.
unfortunately, I cannot rate the product because I have been waiting for the shipment for over a week, since the agreed delivery date.
Glamira keeps making excuses with generic phrases and no result. I really dislike their approach - communication with the customer. we just don't care... Unfortunately, they ruined a very important day for me, for which I was buying the jewelry.
Personally very disappointed, I hope that the product will "arrive sometime" and at least improve the impression a little.
Date of experience: September 13, 2024
Reply from GLAMIRA
Dear Customer,
First of all, thank you for sharing your thoughts with us. We understand your disappointment, and we regret to hear that such a special day for you did not meet your expectations. At GLAMIRA, we always strive for the highest customer satisfaction, and we understand how important this delivery delay has been for you.
As we have informed you earlier, your order has been completed and will be shipped as soon as possible. You will receive a tracking number, and from that point, you can track your order with ease.
Please know that we are doing everything we can to ensure your satisfaction and that your order reaches you promptly.
We hope that when your order arrives, it will improve your experience with us 😊.
Best regards,
Glamira Experience Team
The custom ring iv had made for my partner is just amazing recommended highly to anyone looking for that something different.
Thanks to the team for making it.
Date of experience: September 08, 2024
Reply from GLAMIRA
Dear James,
That sounds wonderful! I'm sure your partner will be thrilled with the custom ring. It's great to hear that you're happy with the result. If you ever need more unique pieces or have any questions, don't hesitate to reach out. Thank you for recommending Glamira! 😊
Thank you for your kind words and we hope you have a wonderful day.
Warm regards,
Customer Satisfaction Team
GLAMIRA
You offer a delivery that was not correct. I still waiting for the ring that supposed to arrive 30 August or 04 September. I have to buy another ring because I have a Trip to Costa Rica. I will return the ring to Glamira
Date of experience: September 13, 2024
Beautiful ring really pleased with it even better in person. Exceptinal service and was kept up to date with the process of my order. Thank you would recommend again and to family and freinds.
Date of experience: September 07, 2024
Reply from GLAMIRA
Dear Emma,
Thank you for your kind words! We're thrilled to hear that you love your ring and that it exceeded your expectations in person. It’s also great to know that you were pleased with our service and the updates throughout your order process.
We truly appreciate your recommendation to family and friends—it means a lot to us. If you ever need anything in the future, don’t hesitate to reach out.
Best regards,
Customer Satisfaction Team
GLAMIRA
The ring was flawless and beautiful.
Looked exactly the same as on the image, the sizes were just perfect, my only concern was that the ring holder box was way too big. Beautiful, but too big to hide, which was a tiny problem as I ordered it to propose to my future wife. I did it with a little trick, and she did say yes! Beautiful piece of ring, and I do recommend everyone to try out white silver with ametyst as it looks majestic, be original your partner will or should approve it!
Funny little story just as my mother tried to help find out her finger size, she did find this exact same ring with the exact same settings as I already ordered that time, so it was the universe stuff! I really whish everyone a great propose or just gift day, this ring changed our life and crowned it for sure! Also never fear to kneel propose, it will make future memories 10x more beautiful!
Date of experience: June 22, 2024
Reply from GLAMIRA
Dear Kornél Széplaki,
Thank you for sharing such a beautiful and heartfelt review! We're thrilled that the ring was flawless and exactly as you envisioned, and we’re glad to hear that your proposal was a success.
We appreciate your feedback about the ring box size and will consider this for future improvements. Congratulations again, and we wish you and your future wife all the best in this exciting new chapter!
Best regards,
Customer Satisfaction Team
GLAMIRA
My partner and I ordered our engagement rings and they arrived in exactly two weeks absolutely stunning, couldn’t be happier delivery and tracking were great no problems or delays, I would highly recommend Glamira
Eve
Ireland
Date of experience: September 02, 2024
Reply from GLAMIRA
Dear Yvonne,
Thank you so much for your glowing feedback! We’re thrilled to hear that you and your partner are delighted with your engagement rings and that they arrived on time and in perfect condition. It’s wonderful to know that the delivery and tracking process met your expectations, and we truly appreciate your recommendation.
If you need anything further, please don’t hesitate to reach out. We're here to help with anything you may need.
Best regards,
Customer Satisfaction Team
GLAMIRA
Bought wedding rings in April 24 for wedding in August 24 ..worn for approx 4wks! Rings tarnished scratched and lost all colour. Reported to customer services! who didn't want to know, didn't fall within the lifetime warranty.. so now stuck with shabby wedding rings. Absolutely disgusting service, would definitely not recommend STAY CLEAR!!!
Date of experience: September 09, 2024
Reply from GLAMIRA
Dear Customer,
Thank you for taking the time to share your experience with us. We deeply value the quality and durability of our products, and we regret the situation you have encountered with your rings. At GLAMIRA, we work diligently to ensure the highest standards in every piece, from design to material selection. However, it is important to note that some wear and tear can occur over time depending on usage and care.
Rest assured, we are always committed to offering the best possible solutions to ensure your satisfaction. While our lifetime warranty covers specific conditions, we remain focused on customer happiness.
Best regards,
Glamira Experience Team
The package arrived a week later then estimated. Everything else was perfect and I’m completly satisfied. The ring is beautiful, even better then I espected. The amount of options and costumization they provide is better then any competitom I’ve managed to find in Europe.
Date of experience: September 03, 2024
Reply from GLAMIRA
Dear Mislav Petrović,
Thank you for your detailed feedback! We’re delighted to hear that you’re completely satisfied with your ring and the customization options we offer. We apologize for the delay in delivery but are glad to know that everything else exceeded your expectations. If you have any more questions or need assistance in the future, feel free to reach out!
Thank you once again, and we hope you have a wonderful day.
Warm regards,
Customer Satisfaction Team
GLAMIRA
The only place I’ve found rings small enough to fit my pinky finger without getting a bespoke size. There is a great range and lots of options to design the ring to your own specifications. As the rings are made to order, it does take a few weeks to arrive, but notifications are sent when the ring is ready
Date of experience: August 31, 2024
Reply from GLAMIRA
Dear Kam Mac,
Thank you for your thoughtful feedback! We're thrilled to hear that you found the perfect ring for your pinky finger and that you enjoyed the range of customization options we offer. We appreciate your understanding regarding the production time, and we're glad our notifications kept you informed throughout the process. If you ever need anything else or have any questions, we're here to help!
Best regards,
Customer Satisfaction Team
GLAMIRA
Customer Service is absolutely abysmal,telephones are never answered even after waiting over 1 hour and half. Appears to be no formal complaints process in place. Emails are returned with the same generic responses with no attempt made to address issues raised. Main gem stone lasted 6 months which was supposed to last a lifetime due to no fault of our own and they deemed this acceptable and refused to accept any responsibility. Yet when I took the ring to an independent jeweller for a second opinion they stated the main stone was not what I had believed I had purchased. In the end I have had to pay myself to have a genuine opal put on to my engagement ring. I would not recommend this company to my worse enemy.
Date of experience: April 01, 2024
Regarding the product I’ve ordered I’m really happy. It’s very high quality and beyond expectations.
Unfortunately I can’t tell the same regarding the delivery. I had to receive my order 9-12.08, after numerous angry emails from my side I received it on 20.08, after the anniversary for which was the engagement ring ordered. So I highly recommend that you have online support center in such cases.
Date of experience: August 23, 2024
Reply from GLAMIRA
Dear Силвия Джонева,
Thank you for your review. We’re delighted to hear that you’re pleased with the quality of the ring and that it met your expectations.
However, we’re truly sorry for the delay in delivery and the inconvenience it caused, especially since it affected your special occasion. We understand how important timely delivery is, and we’re taking your feedback seriously to improve our service.
We’re grateful for your suggestion about enhancing our online support center and will consider it as we strive to provide better customer experiences. If you have any further concerns or need assistance, please feel free to reach out directly.
Best regards,
Customer Satisfaction Team
I love it!!! Very nice :) You made me very happy with your work! I am affraid broking the plug-in stem of the earring because seams a little bit weak. But I hope, everything will be ok, if I wont take off it everyday.
However:
Today I tried to start another shopping with gift card,wich I got for my earlier rewie. Is seems it didn't work. I tried to pay my order. The money was taken out my account, but the order wasn't finished. When I tried to keep contact with Glamira I could to do it only wia chat. The Glamira wtote me I'd better arange it with my bank... so I don' know what I should do... I'm disappointed very much.
Date of experience: September 06, 2024
