162 total
Get Dressed Collective was very responsive to my inquiry about the Ibiza black linen pants I was looking for in a size small. They had them in stock and sent them out in a very timely manner. I appreciated the customer service!
Date of experience: August 15, 2024
They were every helpful and professional.
Date of experience: August 22, 2024
Great dress at a great price. My priority shipping fee was refunded as a courtesy. Very nice customer service.
Date of experience: July 14, 2024
Reply from Get Dressed Collective
Hi Pam! Thanks for shopping with us and taking the time to review. We really appreciate it :) Can't wait to see you purchase next!
As first time buyer my experience was very good. Loved the dress I bought. I seem to remember that there was a communication gap between the order and shipping so I wasn't sure what was happening with my dress for a couple of days, that would be my only critique.
Date of experience: April 24, 2024
Reply from Get Dressed Collective
Hi Allyson, We appreciate your feed back! We looked into this and found that your dress was shipped the day after purchase, so perhaps you are thinking about a purchase from somewhere else? Also, we know that sometimes purchase emails and tracking emails end up in junk mail so we always encourages our clients to check those mailboxes, and of course we are always available to answer questions!
My wife loves this Inizio skirt. She has several, including the white one that she wears all the time. When Inizio came out this year with one in plum - her favorite color of all - I ordered it for her for Christmas. She loves it. GDC not only has an incredible selection of world class clothing, but their customer service is outstanding.
Date of experience: December 16, 2023
Reply from Get Dressed Collective
Hi Rudy! So happy your wife loves her Inizio! Thanks for shopping with us and can't wait to have you back :)
I have ordered from GetDressed collective many times. i never have an issue. I love the clothing selection because I don’t see the items in the usual stores around here. Clothing styles are stylish and good quality.
Date of experience: January 27, 2024
Reply from Get Dressed Collective
We're so happy you have repeat positive experiences with us Helene! It's what we strive for :)
Great customer service experience! Barb was very helpful and I LOVE these pants. So comfortable and especially great for traveling. Dark Olive color is beautiful, more like a gray/green. Very versatile and great for fall! Expensive pants but I will wear them a lot.
Date of experience: September 06, 2022
Reply from Get Dressed Collective
Hi Susan,
We're so happy this worked out for you. We agree the dark Olive is awesome in the Candy pant. We appreciate your business and hope we see you back soon for all of our lovely fall collections!
The owner is really nice and clearly cares about her customers. There was a slight issue with my order, my item sold out. However, I was promptly notified and given the opportunity to get a great deal on another item. My dress shipped and arrived quickly. The item was exactly as described on the website. I was able to pay through Amazon with ease. The customer service at this boutique is truly next level. I would buy from this establishment again, as I had a great experience.
Date of experience: June 01, 2023
Reply from Get Dressed Collective
Thank you so much for the lovely review! I'm happy we could help you out and you love your new dress! enjoy wearing it and hope to see you back soon.
The Inizio High-Low top is perfect for summer; I ordered a small and a medium in black. I usually take a small, and while the small fit, it was a little snug in the armpit area and the medium was more comfortable. It is great with the Inizio wide leg button pants, as well as jeans. I have always had great customer service from Get Dressed Collective!
Date of experience: April 23, 2023
Reply from Get Dressed Collective
Thank you for your detailed review Robin! Very helpful to the next buyer. Enjoy your Inizio styles and have a great summer!
Customer service was great answering a question I had before ordering an item. Online ordering was easy and the item I ordered arrived within a few days priority mail. Beautiful quality and competitive pricing! What more could you ask!
Date of experience: May 07, 2024
Reply from Get Dressed Collective
Thank you Wendy for taking the time to review us, much appreciated!
Barb gave me excellent customer service. She patiently explained the sale, sent me recommendations , answered all my questions. She called me as soon as items were available that I was interested in.
Walked me through the discounts, options for best value.
Thank you Barb. I look forward to my purchases and doing business with you in the future.
Sincerely
Nancy
Date of experience: August 28, 2020
Reply from Get Dressed Collective
Nancy, thanks for taking the time to give us feed back! Always appreciate that and your continued support.
I left a previous review regarding customer service for a return. Since then, the Get Dressed Collective reached out to let me know that several emails were sent and that they had attempted to reach me by phone. I verified that the emails were sent in a very timely matter. Unlike my order and delivery confirmation emails, however, these went to my spam folder. As a result, I am extraordinarily apologetic for the oversight and would recommend them to others. Thanks to the Get Dressed Collective for your patience and understanding. I will buy again in the future (and recommend to others)!
Date of experience: August 18, 2023
Reply from Get Dressed Collective
Hi Linda, Thank you for taking the time to update your review, we really appreciate your honesty and look forward to working with you again! Please add our email to your address book, so it's less likely to go into spam and cause trouble! Be sure to reach out anytime by phone with questions. GDC
Hi Linda, We're sorry you are having a problem with your return. Your return request was received on Aug 25, we have responded to each of your emails, and have issued return instructions for your order, also on Aug 25. We additionally called you yesterday on August 29 (prior to your review) to make sure you received this information, since we were still receiving emails from you, and we left a voice message asking that you check for emails in the junk mail. We left our call back number for your convenience, which is additionally on the website. What else can we do to help you out? We always respond within 24 hours to inquiries. Sadly, when clients leave inaccurate reviews it doesn't help small businesses. We always welcome true and factual concerns that help us improve!
Trying to make a return. Not getting a response. Feels like a scam. Regretting I purchased from this questionable company.
Update: it seems my initial return request never went through. While I did not have a smooth experience with the return process, customer service was helpful in the end and I appreciate that.
Date of experience: October 22, 2023
Reply from Get Dressed Collective
Hi Amelia, I'm going to assume you posted this review before we spoke. As I mentioned when we spoke, we had received NO correspondence or request for return via the return portal, your account, and email request, or a phone call. It makes me so sad when customers don't provide accurate information and jump to a conclusion. We are a small retailer that has been in business for over 10 years that goes out of our way to provide great customer service as noted by our other reviews. I hope we've resolved your return request adequately.
The dress I ordered was exactly what I pictured. Perfect fit and the dress arrived before the date originally promised, also a big win!
Plus, I loved the floral shipping package it came in!
Date of experience: February 27, 2024
Reply from Get Dressed Collective
Hey Suki! Thanks for shopping with us and taking the time to review. We're happy when you're happy :)
My customer service person was wonderful in helping me to order the Candy Pant which I really wanted. Get Dressed had the lowest price and I was able to take advantage of the discount as well. She helped me get the discount and answered my questions making it easy to decide quickly. I will definitely return!
Date of experience: May 06, 2021
Reply from Get Dressed Collective
Hey Lynne,
Thank you for taking the time to review your purchase. We always appreciate the feedback and hope to work with you again!
Very nice responsive and helpful customer service. Quick shipping and jacket arrive in perfect condition. I will continue to do business with this trustworthy company.
Date of experience: July 05, 2024
Reply from Get Dressed Collective
Hi Michele, thank you for being a great repeat client and your lovely review!
I ordered my dress a month ago and have received multiple emails asking how the service is, but no dress. I have tried to track where it is, but the tracking number is not traceable through the portal they gave. So I would suggest confirming if the person received the items before emails go out about how I like it.
Date of experience: October 25, 2021
Reply from Get Dressed Collective
Hi Kirsten, We're sorry you're having a problem with your order. We show that your purchase was made 15 days ago, and it was an international shipment, which unfortunately takes about 7-10 working days for delivery once shipped. We have already updated you on the tracking which should have your item arriving this week. I don't see that you've reached out to us previously with your concerns, but know we are always quick to help with any questions.
This was my first time purchasing from Get Dressed Collective.I found them because they carry one of my very favorite lines.
I had a problem getting my 10% off but Barbara totally made it right…and I LOVE the piece I purchased…the entire experience was spot on.I will be buying from Get Dressed Collective again!
Date of experience: July 05, 2021
Reply from Get Dressed Collective
Awe, thanks Nancy :) Happy that we continue to carry collections you love. Don't forget those pre season special orders !
Experience was fine as it was easy to order, delivery was pretty quick and the product is beautiful! Everything you’d expect it to be!
Date of experience: May 18, 2024
Reply from Get Dressed Collective
Thanks so much for taking the time to review us, it's really helpful for the next buyer! We look forward to having you shop with us again :)
I've order frequently and never disappointed. Excellent quality and true to size. Ordered a few crop tops for summer and received my items quickly and exactly as specified. Would highly recommend.
Date of experience: July 31, 2023
Reply from Get Dressed Collective
Oh we're so happy you shared your experience! Our clients are the best and we love working with them. Enjoy your lovely styles and can't wait for you to stop back. We're always here for questions!
