Forever Moissanite Reviews

233  Excellent
TrustScore 5 out of 5

4.8

In the Jewelry Store category

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Rated 5 out of 5 stars

Truly Amazing

The communication was impeccable. They reached out to confirm the changes I needed. The end result was the perfect ring that embodies my 30 years wedding anniversary. The quality is like no other I’ve seen. Truly recommend this company of professionals.

Date of experience: July 19, 2024

Reply from Forever Moissanite

Thank you so much for your heartfelt review! We're thrilled to hear that your experience with us was so positive and that the ring perfectly embodies your 30th wedding anniversary. It’s wonderful to know our communication and quality met your expectations.
We're honored to have been a part of your special milestone and are delighted you recommend our company. Should you need anything else in the future, please don't hesitate to reach out.
Wishing you many more years of happiness!
Warm regards,


Rated 5 out of 5 stars

Custom Made Perfection

Being able to have something custom-made in order to match what my wife already has was a HUGE benefit, and I'm very pleased with the results and the process for accomplishing that. You guys are tops in my book!

Date of experience: July 15, 2024

Reply from Forever Moissanite

Hi Anthony, thank you for your wonderful review! We're delighted to hear that you enjoyed creating a custom piece to match your wife's jewelry. Our team is dedicated to providing top-notch service and quality, and it's great to know we've succeeded in your case. We look forward to serving you again soon!


Rated 5 out of 5 stars

Great purchase

Great purchase, and worked well with customer service. She loves the ring, and couldn’t be happier

Date of experience: July 30, 2024

Reply from Forever Moissanite

Thank you so much for your wonderful review! We're thrilled to hear that you and your special someone love the ring. It’s great to know that our customer service team was able to provide you with a seamless experience. If you have any future questions or need assistance, feel free to reach out. We're always here to help!


Rated 5 out of 5 stars

Excellent experience!

I ordered the Cathedral Pave Moissanite Engagement and Wedding Band set.It took about two weeks from the time I ordered. This set is beautiful. My only complaint is that the bands are thinner than I like and the side stones of the engagement ring and the wedding band are smaller than I imagined. I considered returning the set but customer service worked with me to find an excellent solution. I ordered an additional wedding band so there will be one on each side of the engagement ring to add to the sparkle and "flesh out" the base of the set. I would recommend anyone ordering these sets to let Forever Moissanite know if you prefer wider bands and bigger side stones so you can customize your purchase.
Customer service was excellent. Liam was awesome through out the whole process.
I will definitely be ordering from this company in the future! Thank you!
Apri Spelman

Date of experience: May 07, 2024

Reply from Forever Moissanite

Hi April,
Thank you so much for your detailed feedback and for choosing Forever Moissanite for such a special purchase!
We're thrilled to hear that you found the Cathedral Pave Moissanite Engagement and Wedding Band set beautiful. We also appreciate your patience with the delivery time.
Your satisfaction is our top priority, and we’re glad our customer service team, especially Liam, could assist in finding the perfect solution for you.
Customization is indeed a key part of our service, and we always welcome our customers to share their preferences. For anyone reading this review, please note that if you prefer wider bands or larger side stones, do reach out to us—our team is here to make your vision a reality.
Thank you, April, for your recommendation and your kind words about our customer service. Your satisfaction and future orders mean the world to us. If you need anything else, please don’t hesitate to get in touch.

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Rated 3 out of 5 stars

Issues to order with the coupon then…

Issues to order with the coupon then finally I was able to place the order it took longer than stated to ship and then when I receive the item it’s not like it’s shown in the picture. The rim of the diamond is not in cased in the gold it’s in the middle. I didn’t understand the excuse I was given since I bought the same size carat as shown in the picture if I’d known that I need to get a bigger carat for it to look like the picture I would’ve. I never received a reply back after that.

Date of experience: February 27, 2024


Rated 5 out of 5 stars

We purchased a 1.75 princess cut with…

We purchased a 1.75 princess cut with diamonds on the side. The Ring is absolutely gorgeous. It is even more beautiful in person. We received an amazing deal on Black Friday.
Most importantly the customer service is/was impeccable. It was an all around win win!!!!
Purchasing from Forever Moissanite is definitely a must!

Date of experience: December 22, 2022

Reply from Forever Moissanite

Thank you for your review of Forever Moissanite, Hope! We're thrilled to hear that you are happy with your purchase and that our customer service was up to par. Our team works hard to ensure each customer has a positive experience.

We hope you'll recommend us to friends and family in the future!


Rated 5 out of 5 stars

We’ve been looking for an upgrade for…

We’ve been looking for an upgrade for my original ring (1986), we loved the cathedral style, but haven’t had any luck until we found Forever Moissanite! Perfect!
Customer service was wonderful, which is important to us, not that we needed to contact them! They contacted us to let us know each step of my rings process.
So nice! So happy!

Date of experience: August 02, 2023

Reply from Forever Moissanite

Thank you for the wonderful review, Susan! We are delighted that our cathedral style design was exactly what you were looking for. It's truly our pleasure to provide a product that helps create special memories.

We also appreciate that you noticed our commitment to excellent customer service. It's important to us that we provide customers with an expedient and informative journey and we're thrilled to hear that your experience with Forever Moissanite has been so positive!

Happy upgrading and thank you again!


Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful. Better than any diamond. The stones are truly colorless (D). I have always wanted a large diamond solitaire and now I have my dream. I get compliments everyday. Thank you forever moissanite for making dreams come true!

Date of experience: November 28, 2023

Reply from Forever Moissanite

Mechelle, we are delighted to hear that you love your Forever Moissanite as much as we do! Our mission is to make dreams come true and it is so rewarding to know that we have succeeded in doing exactly that for you. We appreciate you taking the time to share with us how beautiful our stones are and trust that each compliment has been well-deserved. Thank you for your kind words, for trusting us with your purchase and allowing us the opportunity to make your dream a reality!

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Rated 5 out of 5 stars

My girlfriend and I picked it together

My girlfriend and I picked it together. It was our favorite ring online. We really liked the way the rings joined together. The graduated pave round cut engagement and wedding band set was a wise choice. Looks like a diamonds. It looks elegant without being to detailed/intricate. Also the choices were nice too such as color, carrot, shape of jewel, and even the cut style. Fast delivery which required a signature was all good.

Date of experience: February 13, 2020


Rated 5 out of 5 stars

Recently received the matching wedding ring

Recently received the matching wedding band. My Fiancé absolutely loves everything about both rings. Only issue is the engagement ring is a 1/2 size too large and needs resizing. Are we still able to get it resized locally and receive a credit for the cost as promised when we first received the engagement ring? Thank you. Allen

Date of experience: August 26, 2022

Reply from Forever Moissanite

Thank you Allen for your lovely review. For any question, please contact our customer support by email: service@forever-moissanite.com


Rated 5 out of 5 stars

Great Decision

We looked on multiple sites and decided on buying here due to quality and pricing. It was ready to ship in a few days and shipping took less than 2 days. The packaging was descreit and internal ring box was very nice. The ring itself is amazing, she loves it and everyone else thinks it's beautiful too. Would absolutely recommend this to anyone and everyone.

Date of experience: July 20, 2022


Rated 5 out of 5 stars

Don't hesitate! Amazing quality and customer service.

Words cannot describe how awesome the Forever Moisanitte company is. I was like most, completely skeptical of ordering online but the customer service and reviews made my decision easier. The ring came quickly and did not disappoint. This thing is gorgeous and my wife cannot stop staring at it. Don't hesitate when buying from them, you will definitely be glad you did.

Date of experience: May 15, 2021

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Rated 5 out of 5 stars

My ring is absolutely beautiful!!

My ring is absolutely beautiful!!! We purchased a bridal set in platinum and although the band itself is a little thin, it does feel very durable. I rec’d in 2wks from the date purchased and it was shipped very securely. The company packaging/box that my ring came in was very cute. I would definitely recommend Forever Moissanite!!

Date of experience: November 25, 2022


Rated 5 out of 5 stars

Worth the wait!

Customer service was excellent with prompt responses to all my questions. Shipping took a bit longer than expected but my ring was worth the wait! Very beautiful and looks even better than my natural diamonds!

Date of experience: March 27, 2024

Reply from Forever Moissanite

Hi Melissa,

We're over the moon to hear that you had a remarkable experience with our customer service team! 🌟 Your patience means the world to us, especially with the shipping delay you faced.
We deeply appreciate your understanding and are thrilled to hear that your ring has exceeded expectations, shining even brighter than natural diamonds. 💍✨ Each piece is crafted with care, and it's heartwarming to know that the final result has brought you joy.
Thank you for being a valued part of our community. We can't wait to serve you again in the future – perhaps with speedier delivery next time!

Warmest regards,

Forever Moissanite Customer Happiness Team


Rated 5 out of 5 stars

I ordered the milgrain engagement ring…

I ordered the milgrain engagement ring with a 1 carat moissanite center stone and the ring looks even better then in the pictures!! I have gotten so many compliments and no one has ever questioned if it was a real diamond. Shipping was also pretty fast, my ring came earleir then expected which was a nice surprise.

Date of experience: May 03, 2022


Rated 5 out of 5 stars

Just Wow!

I first came across this company while looking for reasonable alternatives for an engagement ring. After making the decision, I knew I chose the best company. I read a lot of concerns about the means of communication being limited to email only; however, to be fair, I’ve had no issues reaching members of the team within 24 hours of my inquiry. From beginning to end, the team at Forever Moissanite were helpful and present and took the stress out of the entire process.

Oh btw, the ring itself is beautiful. The craftsmanship is top notch and most importantly, my fiancé loves it. We’ve been receiving non-stop compliments since I popped the question. Photos do no justice. If you’re debating on this company, go for it. You’ll be thrilled!

Date of experience: June 27, 2022

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Rated 2 out of 5 stars

The ring did not look anything like the…

The ring did not look anything like the picture. It looked like I purchased it from the dollar store. It also appeared that it was a generic ring that they just welded pieces on it. The center stone had an I3 inclusion which might have happened during setting. Fortunately, they were good about letting me return the ring. However, there was a financial penalty and the customs cost was high. So this was overall expensive for nothing. I would recommend finding a local jeweler and designing your custom ring that way. You will probably get what you want and not have to communicate via email. This is a good concept but bad execution.

Date of experience: October 21, 2021

Reply from Forever Moissanite

This seems like an unfair review. We greatly regret your experience with us here at Forever Moissanite. We received so many five-star reviews on our site that are highly positive of us because we deliver what we say and what we promise; that is D Color and VVS1 Clarity Top Quality Moissanite ONLY! We do not carry any "I3" Clarity Moissanite. Also, each ring is custom-made by our jewelers to fit the exact request of our customers. We do not use "generic rings" and "welded pieces on it".
We do not charge any financial penalty for returns, just the return shipping cost.
Regarding import duties and taxes, since you are located in Canada, the Canadian Custom Authorities charged you for import duties and taxes, as it is specified in our policy. Since you returned the package, you can request a refund directly from the Customs Authorities.
Our US customers will not be charged for import duties and taxes.
We are sorry that your experience with us was not as you expected. We are very dedicated to our customers and our products and have many positive reviews and feedback from hundreds of satisfied customers to show for it.


Rated 5 out of 5 stars

Forever Moissanite is truly a wonderful…

Forever Moissanite is truly a wonderful company. David in customer service is super exceptional and responds to any questions super fast. They absolutely deliver a spectacular product, so well that I ordered a second ring the same day I reciever the first one. Will forever order from them. Be advised on the side that any order over $2500 will be delayed at customs. Just FYI. Love Forever Moissanite.

Date of experience: February 08, 2022


Rated 5 out of 5 stars

We were pleasantly surprised by the…

We were pleasantly surprised by the great customer service and the quick responses to our questions. Obviously this purchase was an engagement ring so we were super nervous during the shipment, but it arrived just when it was supposed to. Thank you, Forever Moissanite, for everything (even tho we emailed countless times, they were always prompt and courteous)

Date of experience: October 18, 2021