4,588 total
I'm happy with the phone conversation with your agent. I wanted a good plan that fit my needs and new coverage for the area I have moved to. Speaking with your agent helped me get exactly what I was looking for and needed. Thank You!
Date of experience: February 26, 2024
Professional, friendly, very informative. Felt as if I got the best health insurance. Very helpful. Took time to answer all my questions. Very through. Linda is an asset to your company.
Date of experience: February 09, 2024
Started speaking with Truman Woodworth who was very thorough, polite, easy to follow along with but unfortunately, he was not licensed in Michigan where I live. Truman forwarded me to Steven Orthun who also was very informative, patient and answered all my questions. I am a satisfied client.
Date of experience: January 26, 2024
Person I take to and how at ez they made me feel
Date of experience: January 23, 2024
I have had excellent customer service with Ensurem. Trying to pick the correct insurance for yourself can be difficult. Joline made me feel more at ease and assured me we would find the best possible plan for me. She worked hard for me so that I didn't have to. I also had every single question answered!
Pam was also very sweet to welcome me to the plan and let me know what my next steps would be. I couldn't be happier to have such excellent customer service.
Thanks Ensurem!
Date of experience: January 22, 2024
Tricia, was very helpful and answered all of our questions. She was very personable and knowledgeable about the insurance! I'm glad we were able to talk to her Wednesday. 100% satisfied!
Date of experience: January 24, 2024
Talking with Bryant was a great experience.Bryant was very informative on everything that I needed to care of all our needs is the first time ever heard of this company and was a pleasure doing business.
Date of experience: January 29, 2024
Awesome service from Sue. She sounded sincere and determined to find solutions to my issues. went over and beyond to make sure I got the coverage I wanted at prices I could afford. also she followed through to taking my payment aand making sure I was covered.
Date of experience: December 18, 2023
Agent Robert LeClaire is very knowledgeable, personable, and creative in his consultations. We are extremely pleased with his work and recommend Ensurem and Mr. LeClaire highly. We have worked with him for 3 years and are always impressed with his attention to and his in-depth knowledge of insurance products for our needs in our state.
Date of experience: December 06, 2023
Starla is great! She answers my questions thoroughly and makes sure I understand my options so I can make the best decision for my needs. She's patient, knowledgeable and makes me feel like I'm talking to someone who cares about me. It's clear she loves her job. I've referred several friends and family to Ensurem.
Date of experience: November 27, 2023
Listen, your representative, Elena Arkins, was (is) top-notch. She asked and answered every question. She was friendly, clear, and concise, and I was just impressed!
I know I waited until almost the last day to make my changes and I know everyone in your business will be terribly busy until midnight tonight, but there was no indication of stress or "let's hurry this up," and it was so pleasant!
If this (she) is a reflection of your company, I know I'm going to be very happy.
Date of experience: December 06, 2023
The agent I have is totally knowledgeable in all the insurance companies he represents and thoroughly goes over every detail twice with you. I've used Ensurem for over 3 years and have been totally satisfied.
Date of experience: January 03, 2024
What made my experience great was your agent Toshi. He’s extremely personable, professional and knowledgeable. It comes across very strongly how much he values his job and he works hard to provide the very best options for the customer. My sister and myself want to have Toshi as our agent for as long as possible. We’ve already been talking to a younger sister about him helping her with a Medicare plan when the time comes. Toshi is nothing short of exceptional!
Date of experience: November 08, 2023
Phillip my agent was extremely polite and helpful in my matter!! He once again helped me choose a plan which would be better for me!! He explained everything to the fullest and went above and beyond!! Thank you again Phillip!!
Date of experience: January 26, 2024
The agent, Patrice, who helped me was friendly, courteous, and really knew what she was doing. She was very helpful, answering all the questions I had. As far as Ensurum is concerned, it hasn't even been 24 hours since I signed up, so I really have no knowledge of the company itself (and I hope I never find out).
Date of experience: December 01, 2023
Mr Davis patience, suggestions, and guidance were very helpful to me. He tried many ways to ensure I had proper and thorough coverage. Helped with procedures for my first payment of insurance coverage. Thank You Again James Staten
Date of experience: December 04, 2023
The agent we spoke with treated us like old friends. ( not referring to our age)) She helped us last year and we were very happy and satisfied. We has a few quick questions and I had a note in my phone that said call Mira Willright at any time and she will be able to help us.
Date of experience: January 19, 2024
Pam is the GREATEST!! She helped me with everything !!! Deshawn tooke off my policy I should have stayed on !! He really screwed me over !! Pam fixed everything !!!
Date of experience: February 21, 2024
Franklin is awesome!! Had to re-enroll when doctor didn’t renew Aetna contract which didn’t show when I first enrolled
Date of experience: January 22, 2024
i have been using Ensurem for all my health care needs for several years,as we are on a fixed income,and are always looking for ways to stretch our dollars,while finding the best policies available for our needs.My advisor there, has been the best.He has never been too busy to take a call,answer a question, or research a product for us.I have recommended Ensurem to others .We have been very pleased with the service.
Date of experience: November 20, 2023
