807 total
After visiting the Hamilton Buhl booth at the Denver ISTE Conference I was very impressed with the Flex-Phone and wanted to try with my 9 yo grandson who is very destructive. I was able to order 3 different styles, including the Flex-Phone, to use. Customer service was very helpful with my confusion on shipping costs and my needs. I will definitely order again!
Date of experience: September 06, 2024
Thank you so much for your generous donation! The headphones are amazing and the students can't wait to use them.
Date of experience: September 04, 2024
Amanda Gray and Jeff Burgess at Encore Data truly went above and beyond to provide THE BEST customer service! They are both so incredibly kind and helpful. They are always quick to respond and answer questions. Above all, they do so much to support students and educators. Their products and services are OUTSTANDING!
Date of experience: August 28, 2024
I appreciate that they are super quick to answer my questions, making it easy to do business with them. I also appreciate that I may order and have the shipment the next day. Great Service always stands out.
Date of experience: August 21, 2024
Quickly got a quote and they worked with us to be able to purchase a large amount of headphones. The process was easy and flawless. Thank you Amanda!
Date of experience: September 03, 2024
I won a monthly giveaway, which in itself is awesome. While corresponding with the company. I told them that my community and school had been hit by a tornado. They sent extra products to help my school. Some of the students whose families were affected by damage will have one less thing to purchase from the supply list when school starts in August. They will be able to use these amazing headphones if they can't provide their own. I appreciate their compassion and generosity!!
Date of experience: June 07, 2024
Reply from Encore Data Products
Hey Julie, congrats again on winning our Great Headphone Giveaway! We were really sorry to hear about the tornado that affected your area, and we were happy to help out in any way we could (even if it is just a few headphones). Hope that your school and community are recovering quickly!
The website was set up to easily order what I required and the items arrived quickly in a protected box. I cannot speak to the quality of the items, as I will be giving them away to a school.
Date of experience: July 24, 2024
Reply from Encore Data Products
Thanks for the review, Joy! Our warehouse team is awesome and tends to get orders out the door very quickly. We appreciate your business and hope the school is satisfied with the quality of the items.
For our school we were looking for a couple different types of headphones, our contact person knew exactly what would work for us. We received them very quickly after placing the order. We have not had a chance to use them, but they look of good quality! We will use this company again!
Date of experience: July 03, 2024
Reply from Encore Data Products
Thanks for the review, Pam! Hopefully you have tried the headphones out by now and are satisfied with the quality. We appreciate your business!
Our school district placed an order with Encore Data Products and discovered we ordered the wrong item. Encore was very helpful in providing a credit so we could reorder. There was a little mix up with the second order but as soon as it was discovered, the order was placed quickly and efficiently. So there were a few bumps in the road, but the customer service at Encore more than made up for it. It's so nice to do business with a company that cares about its customers.
Date of experience: May 30, 2024
Reply from Encore Data Products
Thanks for the review! Mistakes happen, and we hope that if you choose to order with us again the process is less bumpy. Our customer service team is awesome and definitely something we take pride in!
Encore Data Products has been a vendor of headsets for students in our school district and has been excellent! Their prices are impossible to beat and the speed of getting a quote and then having the order shipped and received within days is simply incomparable. Highly recommend this vendor!
Date of experience: April 15, 2024
Reply from Encore Data Products
Thank you for your review! We pride ourselves on having excellent prices and great customer service and warehouse teams to go along with them!
Called because the headphones we ordered for our kindergarten classroom were too small. Teryn answered and helped with all my questions, and even recommended headphones that would better fit our needs that we could exchange for AND sent us a sample to try before we made the exchange. Wonderful experience, Teryn is awesome and helpful!
Date of experience: January 23, 2024
Reply from Encore Data Products
Thank you, Lindsey, we are happy to help! Sometimes it's difficult to tell which headphones will work for a certain age range just by looking at a picture on a website, so we're happy to send samples to try out! We appreciate your review.
I have ordered from this company for a few years now. Their product of Earphones for students is reliable and reasonably priced. Their service is great. I will continue my patron-ship with them.
Date of experience: June 21, 2024
Reply from Encore Data Products
Thank you, Judith for your review and your continued business. We pride ourselves on providing great products, great pricing, and great customer service. We appreciate you for choosing us as your go-to headphone provider!
You can find everything you need on their easy-to-navigate website. I have purchased from Encore Data Products for our school district for many years. Encore is my go-to source for quality products, the lowest prices, and quick shipping. And on occasion when I've had to call customer service, they've always been friendly and very helpful.
Date of experience: December 14, 2023
Reply from Encore Data Products
What a wonderful review! We're so thankful to have great customers like you who come back time and again because of our great prices, quality products, and quick delivery. Thank you!!!
Many things made my experience excellent with Encore Products. From start to finish they have been a blessing. I first called and left a message and that morning I received a return call from Katlyn. She was so kind and receptive to the purpose of my call and without hesitation she passed me along Jeff. Jeff also without hesitation helped our fundraising cause. They have no idea how wonderful they are and how thankful I am .
Date of experience: August 03, 2023
Reply from Encore Data Products
We're here to help and we're so happy that we could assist with your cause. Thank you for your very kind review.
Updated review:
Encore just called and is sending replacement bags (I've already received the tracking number) for any that were damaged due to the tape. They're also going to notify their distribution warehouse to make sure it doesn't happen again. Great Customer Service!
Boxes of headphones arrived promptly, however tape used to seal boxes was also attached to several headphone bags in each box we opened. This tore the headphone bags - which students used to store their headphones. Also, the headphone bags are really really thin, which resulted in them tearing easily when attached to the tape used to seal the boxes.
Date of experience: June 15, 2022
Reply from Encore Data Products
We're so sorry to hear that this happened. Although we can't control how the products are packaged when they arrive in our inventory, we can control outbound shipments. One of our Customer Service Team members will reach out to you regarding the issue. Thanks for your feedback!
Great customer service and fast shipping!
Date of experience: August 30, 2024
We are a charter school that has half our classes online and go through a lot of headphones. We can't buy too many at once because we are limited on space, but I reached out for a quote and we were still given a bulk price. I really appreciate this and we will continue to do business with Encore Data Products!
Date of experience: March 07, 2023
Reply from Encore Data Products
Our everyday low pricing and quantity-break discounts help schools achieve the best price for their bulk ordering needs. We understand that computer peripherals and tech tools are used daily, so we try to get you what you need quickly and at a great price to prevent any lapse in usability.
These headphones are great for my elementary computer lab. I bought several sets a few years ago and they are still going strong, despite being used by six classes a day. I just bought more to replace the older non AVIS brand headphones in my lab so now I have 38 matching headphones. I like that there is volume control, the headphones fit a variety of head shapes and sizes from kindergarten to sixth grade, they are durable, the sound quality is great for the computer lab, and the cord is fabric-y so that it deters children from chewing on the cord. I recommend these headphones for a classroom!
Date of experience: March 17, 2022
Reply from Encore Data Products
Thank you for the great feedback! We love to hear how the headphones are being used and that they're standing the test of time.
I absolutely love my headset!! At first I couldn’t get my mic and headset to work together but a quick response from Caitlyn about an adapter for my headset solved everything!!! I am ready to work in my home office privately and professionally thanks to Encore Data Products😁thanks guys!!!!
Date of experience: August 17, 2022
Reply from Encore Data Products
It sounds like you might need an adapter. One of our Customer Service Specialists is contacting you to see if we can send you an adapter. If that doesn't work, we're happy to review your setup and determine the right headset.
I love working with Tarin and her coworkers. They are always polite, helpful and very professional.
Thanks
Bill McCarthy
Lyme Technology Solutions
Certified HUBZone Small Business
ISO 9001:2015 Certified
“Proud Navy Dad”
"There's no substitute for the personal touch."
Date of experience: July 07, 2022
Reply from Encore Data Products
Thanks for recognizing Tarin and our amazing Customer Service team. We think they're pretty great, too!
