EECU Credit Union Reviews

1,464  Excellent
TrustScore 5 out of 5

4.8

In the Bank category

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Reviews4.8

1,464 total


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Rated 5 out of 5 stars

They have always answered questions…

They have always answered questions about products and services they have and been able to save me some money in long run. They are always polite and respectful. The last visit she was very helpful and pleasant to talk with able to save me the customer some money and appreciate her advise and assistance.

Date of experience: August 30, 2024

Reply from EECU Credit Union

Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again.

Regards,

EECU


Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, base on customer needs and not only on EECU benefit.

Date of experience: September 04, 2024

Reply from EECU Credit Union

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

We look forward to seeing you again at EECU.

Regards,

EECU


Rated 5 out of 5 stars

Happy customer

Always a great experience when I visit my EECU 🥰.

Date of experience: September 13, 2024

Reply from EECU Credit Union

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

We look forward to seeing you again at EECU.

Regards,

EECU


Rated 5 out of 5 stars

Kate went above and beyond with helping…

Kate went above and beyond with helping mom and I. She gave us so much useful information and explained everything were we could understand what to expect in the future. She is definitely an asset to EECU!

Date of experience: August 20, 2024

Reply from EECU Credit Union

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

We look forward to seeing you again at EECU.

Regards,

EECU


Rated 5 out of 5 stars

The Customer Service Representative provided excellent service

The Customer Service Representative was vary calm, helpful and knowledgeable. He treated me with much respect and showed sympathy as my mom had passed away earlier that week. I appreciate how he assisted me with my moms account as well as my many accounts with EECU. He was excellent.

Date of experience: August 09, 2024

Reply from EECU Credit Union

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

We look forward to seeing you again at EECU.

Regards,

EECU


Rated 1 out of 5 stars

I have been a member with EECU for several years

I have been a member with EECU for several years. I have paid off 2 vehicle loans and 1 personal loan. The young gentleman helping me, Kedrin, was patient and did all he could the under writer denied my loan for loan to debt relation.. I make MORE money now and have less debt. How can this be!!! Furious.. I will check with another bank.. my credit is good.

Date of experience: September 12, 2024


Rated 5 out of 5 stars

Expectations

Roberta and Mallory went above and beyond expectation in helping us get our car loan. We are so pleased with our experience.

Date of experience: August 20, 2024

Reply from EECU Credit Union

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

We look forward to seeing you again at EECU.

Regards,

EECU


Rated 5 out of 5 stars

Thank you so much for giving us your…

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

Date of experience: August 23, 2024

Reply from EECU Credit Union

Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again.

Regards,

EECU


Rated 5 out of 5 stars

EECU best Credit Union for service

EECU employees always greet nicely and are so helpful the minute you walk in the door. 😊 I changed from a bank to a credit union and have never missed the bank. The experience is always welcoming and EECU has much more to offer to there customers.
Gabriela was absolutely the best and knows the banking business well. She made me feel so comfortable and explained everything thoroughly in a loan. She exceeded all my expectations and just to say you have an Awesome Employee …please recognize her for the knowledge and kindness in banking.
Thank you Gabby and EECU!

Date of experience: July 27, 2024

Reply from EECU Credit Union

Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again.

Regards,

EECU


Rated 5 out of 5 stars

Efficient and Kind Bankers

I came in to take care of several banking issues and was helped by Alexis, She was very kind and patient which was a pleasant surprise!! I have been under a tremendous amount of stress these last few months since my husband got terribly hurt. It was such a good encounter I guess I really needed!!!!

Date of experience: July 24, 2024

Reply from EECU Credit Union

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

We look forward to seeing you again at EECU.

Regards,

EECU


Rated 5 out of 5 stars

I love doing business with my EECU…

I love doing business with my EECU branch.
Kevin Scruggs and Jasmine Jackson are the absolute best. Their customer service is top notch. They really care and want to help you with your needs. As always, Great job!
I highly recommend them.

Thank you

Sean Johnson

Date of experience: August 10, 2024

Reply from EECU Credit Union

Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again.

Regards,

EECU


Rated 5 out of 5 stars

Timely feedback

Timely feedback and you all never responded in a rude or seemed disinterested in what I was asking. Communication was your top priority. Know matter how many times I called you sounded excited to help and ready to answer all questions.

Date of experience: July 11, 2024

Reply from EECU Credit Union

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

We look forward to seeing you again at EECU.

Regards,

EECU


Rated 5 out of 5 stars

Best Company

Best Company ! I love them, easy and perfect support

Date of experience: August 27, 2024

Reply from EECU Credit Union

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

We look forward to seeing you again at EECU.

Regards,

EECU


Rated 5 out of 5 stars

Great Customer Service

EECU employee provided great customer service during the purchasing process for a car. We were on a 3 way call with the auto dealer to get payment processed via auto loan with EECU. Although, the call lasted a while, the EECU rep was patient, calm, knowledgeable and she walked through each step of the process for understanding and made the call comfortable while we waited. Extra plus for being able to complete the whole loan to payment process all online and phone, did not have to go into the bank at all!

Date of experience: June 21, 2024

Reply from EECU Credit Union

Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again.

Regards,

EECU


Rated 5 out of 5 stars

Eecu has always put me and my wife’s…

Eecu has always put me and my wife’s needs first and have helped us with all our financial needs we are very appreciative of all the employees who have served us

Date of experience: August 09, 2024

Reply from EECU Credit Union

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

We look forward to seeing you again at EECU.

Regards,

EECU


Rated 5 out of 5 stars

EECU - Best Customer Experience

I reached out myself to get help with a car loan and got to speak Jennifer Dominguez, who went above and beyond to help me out making a decision on my next car. She was very prompt in replying to any questions I had by email and by phone at all times. Totally appreciate the customer service I got while going through the process.

Date of experience: June 26, 2024

Reply from EECU Credit Union

Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again.

Regards,

EECU


Rated 5 out of 5 stars

We love the Weatherford office

We love the Weatherford office. Stephanie is the best Manager. She is kind, courteous, polite, and very helpful with all the needs or questions you might have makes banking a lot better experience

Date of experience: July 07, 2024

Reply from EECU Credit Union

Thank you for your positive rating on your recent experience with EECU. Your opinion is valued greatly as we strive to provide great service to all of our members. We look forward to seeing you again.

Regards,

EECU


Rated 5 out of 5 stars

Great Job …

Great group of employees that are very patient and helpful thru the process.

Date of experience: August 24, 2024

Reply from EECU Credit Union

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

We look forward to seeing you again at EECU.

Regards,

EECU


Rated 5 out of 5 stars

Great bank if y’all don’t know were to…

Great bank if y’all don’t know were to start taking financial advice just come to this bank and they got your back

Date of experience: June 04, 2024

Reply from EECU Credit Union

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

We look forward to seeing you again at EECU.

Regards,

EECU


Rated 5 out of 5 stars

One of the most underrated and well…

One of the most underrated and well respected banks in the FT worth area! I love banking with them and they have came such a long way since i have been with them its crazy just speaks on how much they actually care about there members!!! Its appreciated!!

Date of experience: June 21, 2023

Reply from EECU Credit Union

Thank you so much for giving us your take on how we are doing. Your opinion is valued greatly as we strive to provide great service to all of our members.

We look forward to seeing you again at EECU.

Regards,

EECU