Great Company
Great service. Great product. Excellent price. Quality customer contact. A++ Thank you!
Date of experience: August 27, 2024
Company activitySee all
Reviews4.3
260 total
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Needs a better and more cost effective return policy
The comforter set arrived very quickly and was very beautiful, however the grays did not match my decor. I sent an email explaining the situation and a few days later was given a return acceptance email.
This is the part that blew my mind. When I packaged everything back up nicely and took it to UPS I was charged $92 to ship it back
I have never had to pay anywhere near that much to return an item. I previously had to return another comforter that didn’t work out ( it’s very hard to tell from an internet picture and we do not have many home stores where I live ) to JC Penney’s and was sent a return label. I was charged $8.
I suggest a better return policy.
And now it has been several weeks with no email or communication of any kind that this company has received my return or when I will get my refund. Very disappointing and frustrating.
Date of experience: July 10, 2024
Reply from eBedding4you
Hello. Our sincere apologies for the delay as we have not heard from the manufacturer regarding their processing of the return. Sometimes they take longer than expected, however, in an effort to not make you wait any longer we have moved forward and issued the full refund. We will reach out to the manufacturer next week to figure out what their delay is. Thank you for your understanding and we hope we have provided an outcome that is satisfactory.
I ordered the rug for a friend and she…
I ordered the rug for a friend and she loves it
Date of experience: August 17, 2024
Updated Review / Late Delivery
4/25/2024 Update on Review:
eBedding4you has promptly taken care of my situation and has made resolve with refunding my money. I feel very confident in this company now to reorder from and refer friends to.
Late Delivery, time frame for refunds and exchanges
I didn't get the merchandise when promised. It was delivered very late 11 days after I ordered it. It was delivered after I left for vacation and now they don't want to give me an exchange for the items. Not happy with how you have to communicate or their time frame to return or exchange merchandise.
Date of experience: March 19, 2024
Reply from eBedding4you
Thank for the feedback and working through the delivery issues - please keep us in mind for any of your future bedding or home decor needs, we'd love to work with you again!
Best towels we’ve had in years!
We really love the weight, softness and absorbency of these towels. Most of the newer towels we’ve tried are just too lightweight. These are substantial and yet dry quickly and absorb really well. The serve ice was outstanding, we had the towels within a few days of ordering. This was my 1st experience with eBedding4you, but won’t be my last!
Date of experience: February 13, 2022
Reply from eBedding4you
So happy to hear you're loving your towels - please let us know if there's anything we can do to help in the future!
Do not expect customer service
I have received a flawed lamp. I have emailed 4 times and no response. I have tried to call and the automated message says to email for contact then it hangs up on you. Really disappointed because the lamp is beautiful other than the flaw. I would recommend thinking twice about purchasing from this store. Customer service is really important. I have 3 friends that were going to buy this lamp but changed their minds when they realized how frustrating this transaction has been. It's really too bad.
Date of experience: September 02, 2023
Reply from eBedding4you
Dear Ms Benson - We understand your frustration and have been responsive since your initial email. Handling a defective item return 4 months after your purchase is difficult with our suppliers, but we were willing to make the effort for you. The order was placed on 09/01/2023, order shipped on 09/05/0203, and you received the lamp on 09/13/2023. We received the first email from you indicating damage to the lamp on 01/12/2024. We promptly responded to that email, however, when responding to your emails, we never received responses back. We’re not sure if email deliverability was an issue here, but we did make a real effort to work with you on this. Quick and timely communication is something we strive to achieve - we’re sorry you were not receiving our messages, but we need your help to get these issues resolved.
I recently purchased a lovely comforter…
I recently purchased a lovely comforter set from you. It's beautifully designed and of high quality. I'm getting such a good night's sleep tucked up in it. Thank you!
Date of experience: May 13, 2024
Reply from eBedding4you
That is great news, Dianne! So happy to hear it!
Quality & Service
I called the company directly when I couldn’t locate anyone with the heated Sherpa mattress pad in stock. I was just asking if they were going to resume manufacturing the product only to be told they could ship one out!! It is lofty, cuddly & the 5 levels of heat are perfect!
Date of experience: February 16, 2023
Great product
I do not often write reviews, but when a product exceeds expectations I think it is important to share with others. I have bought many different brand mattress warmers over the years after following reviews and have to say this one bar far is the best one I have had. Warms up quickly with many settings and it is incredibly plush so that I do not feel the wires at all (did with all the previous ones.) The only recommendation I would have would be to make the control cords a little longer as it comes just a little short back up to the top of the bed. I highly recommend this mattress warmer!
Date of experience: December 04, 2021
Have been totally satisfied from…
Have been totally satisfied from ordering to delivery. H ave used it in our motorhome on very cold nights it is working superbly. Thinking of another purchase for the house. My wife simply loves it. This electric mattress cover is the best one that we have purchased.
Date of experience: January 25, 2022
Reply from eBedding4you
That is great news! The electric mattress covers are a must-have this time of year. Please stay warm and let us know how we can help in the future!
Searched all over for this comforter…
Searched all over for this comforter set, could only find king size but needed queen. So happy I stumbled on this website. Have received the Beautyrest Vail 10 piece bed in bag and will put on bed after finished repainting guest room. The colors are just what I wanted and will match with our sea foam paint color perfectly. Shipping was quick and item received in timely manner.
Date of experience: February 05, 2023
Purchased Roman shade
Purchased Roman shade. Didn't put it up as waiting for its match from a different creditor. It was boxed well and wrapped in plastic so no reason to suspect an issue. Upon hanging there were several what appeared like oil spots and stains in several places. Tried to remove them but couldn't remove all stains. As after 14 days must deal with manufacturer. I did not purchase them from the manufacturer but eBedding. Will see how it goes.
Date of experience: February 21, 2022
Reply from eBedding4you
Hi Eileen - just wanted to update the outcome here. Your roman shade has been discontinued, so we've refunded you in full and letting you keep the original. I know that's not ideal, but at least you were able to get your money back and I hope you're able to find another shade. If you do, please let us know and we're happy to offer a steeper discount than advertised. Thank you!
Beautiful comforter
I was apprehensive at first because I had never ordered through this company but decided to take a chance because the price on this comforter was great plus free shipping and no sales tax. Comforter arrived in less than a week and I am very happy with it I will not hesitate to order again. I believe you have to pay for returns so make sure you order correctly.
Date of experience: August 25, 2023
For new mattress, apply here.
Recently I have decided to acquire new mattress because my old own looked awful, moreover it always bent under my weight and this fact caused plenty of issues with my back. So, I started to search for various stores where I could buy a new mattress. One of these stores was this one, ebeddingforyou. In my opinion, I made a right choice that I have picked this one for buying a mattres, because it really keeps plenty of good mattresses. The customer support seemed to me reliable and they sent me a new mattress. It came without any defects and I'm really delighted by this fact.
Date of experience: February 02, 2022
Reply from eBedding4you
Excellent to hear! Thank you for sharing!
Excellent purchase
This comforter set was ordered to replace an identical set purchased at a high end retail store, but I needed in a larger size. It is the same quality, but at an unbelievably low price. Everything shipped quickly, just as advertised and well packed. I am so pleased that I am already shopping for other items for my home.
Date of experience: July 27, 2023
This company is the best
This company is the best, their beddings are top notch and quality. I purchased the wrong item and customer service made sure the issue was taken care of the best way possible. Shipping is very fast and most importantly their customer service deserve an applause. You’ve earned a customer in me, my family and friends. Amazing company. You deserve 100 stars not 5 🙏🏾❤️
Date of experience: February 21, 2021
King Comforter Bedding Set
Omgosh!!! This king comforter set is INCREDIBLE!! Saw it at Ashley Furniture for almost $700, same exact set, and got it for Pennie’s compared!! I am so over the moon and satisfied with this product! Met ALL of my expectations! Thank you so very much- You and I were meant to be! I don’t believe in coincidence, so it is Fate at its FINEST!!
Thank you again for the quality and great pricing! Unbeatable on every single level, and trust & believe, I did my research!! 🤗
A Very Satisfied Customer!
Nancy Chumbley
Date of experience: March 17, 2022
Reply from eBedding4you
That is a great review, Nancy! We do our best to remain competitive and it is apparent you did your homework, too! Please keep us in mind for your future bedding needs, we are here to help!
Unbelievably Positive Experience
I was hesitant to order from an unknown (to me) seller, but besides the good ratings and reviews, I took a chance on the best price and free shipping and ordered my storage bench. Communication was excellent; shipping was on time and the box arrived in superb condition. And NO assembly required! No excuses and great service! I would definitely order from them again.
Date of experience: June 09, 2022
False advertising
We spent $1,100 on six ow back dining chairs that were advertised as hardwood chairs. When they came they clearly were NOT hardwood but a composite resin designed to look like hardwood. We immediately started the return process and have to ship three large boxes back to them at a cost of nearly $300, at our expense. So that means that we just blew $300 because of false advertising on their end. Very disappointed in the product and that I have to pay for return shipping.
I won’t purchase anything from them again and suggest that you learn from our mistake and should you purchase, confirm what you’re buying vs what you’re receiving.
Date of experience: November 17, 2021
Bedding is great quality and very soft
Bedding is great quality and very soft. My daughter loves the colors. I took a star off because the original shipping time frame posted on the website before I placed the order ended up being listed as the processing time frame once I ordered and received the confirmation email. Though it was behind, I still received the package in a reasonable time frame. Wording just needs to be more clear on the website but would definitely order from them again.
Date of experience: August 11, 2022