Donekick Reviews

50  Excellent
TrustScore 4.5 out of 5

4.7

In the Shoe Store category

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Reviews4.7

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Rated 3 out of 5 stars

Maybe I have to give you 3 stars…

Maybe I have to give you 3 stars because this time your delivery to me was a bit slow. But I thank you for giving me a wonderful product, it fits my feet and supports my activities a lot more than the pairs I ordered. Thank you DoneKick for providing an excellent product. great! Love you

Date of experience: August 10, 2024

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Rated 5 out of 5 stars

I'm absolutely in love with this shoes

I'm absolutely in love with this shoes. The fit is impeccable - not too tight, not too loose. It's tailored enough to look professional, but still comfortable for all-day wear. The fabric is high-quality and breathable, perfect for staying cool in the summer months. Whether I'm pairing it with jeans for a casual look, it still comfor.

Date of experience: April 22, 2024


Rated 5 out of 5 stars

I recently purchased new shoes

I recently purchased new shoes, unfortunately these did not. I returned same day, there was no issues or questions asked and I received my refund within a few days. I have made other purchases with Donekick and always receive my shoes within 2 to 3 days. Very good!

Date of experience: April 27, 2024


Rated 1 out of 5 stars

Scam they had 20,000$ press to my…

Scam they had 20,000$ press to my card!!!!!

Date of experience: September 15, 2023

Reply from Donekick

Hello, It seems you have mistaken someone for us. Donekick is an online marketplace that allows many vendors to sell their sneakers, and of course we do not sell any products for 20k USD or similar, in our history we have not received any orders for 20k USD as you said.

We guarantee that the product is authentic or 100% refund and no exception applies to all vendors on the platform.

If you have problems with your order and are not satisfied with the support of the vendor, please contact our platform's senior support team at support@donekick.com.
And we are always online to support you.


Rated 5 out of 5 stars

I have bought shoes twice from…

I’ve purchased shoes twice from Donekick. The delivery was fast, and the shoes were carefully packaged. The sneakers are great for wearing when I’m out during the day or training at the Boxing Club in the evening. The shoes also look much better with trousers, and since they’re not everywhere yet, you get a bit of that unique/exclusive factor for now.

Date of experience: April 24, 2024

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Rated 5 out of 5 stars

The staff at this website are…

The staff at this website are incredibly enthusiastic and attentive. They promptly and comprehensively addressed all my inquiries. If you need product recommendations, don't hesitate to ask. They'll provide you with the best possible assistance. Moreover, the consultants here are highly knowledgeable about the products and are always willing to share helpful advice to help you find the product that best suits your needs. Their professional and courteous service made me feel very comfortable and confident when shopping here.

Date of experience: April 17, 2024


Rated 5 out of 5 stars

The products I purchased from the…

The products I purchased from the website are exactly as described. The product images are realistic and clear, which helps me easily visualize the actual product. I highly rate the product quality. They are safe for users, and I can be completely assured of their origin because the website provides full documentation. Before being delivered to customers, the products are carefully inspected and packaged, so I was very satisfied with what I received.

Date of experience: April 27, 2024


Rated 5 out of 5 stars

You can tell Donekick is a legit…

You can tell Donekick is a legit website and not some shady operation. I think they even have some sort of award from a big e-commerce organization? That definitely makes me trust them more.

Date of experience: April 23, 2024


Rated 5 out of 5 stars

As I had lost the order form and needed…

As I had lost the order form and needed to return shoes bought online I rang Donekick today where Dennis solved the problem and arranged that my shoes will be collected tomorrow morning!..really helpful and much appreciated!



Date of experience: April 21, 2024

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Rated 5 out of 5 stars

They have a great online community…

They have a great online community where users can share tips and experiences. It's always awesome to connect with people who have similar interests or have bought the same stuff as you.

Date of experience: April 27, 2024


Rated 5 out of 5 stars

Spoke to a staff member on the phone…

Spoke to a staff member on the phone about purchasing and delivery, really polite and informative. Placed the order and received a 10% discount for signing up which was a nice bonus and my order was tracked and delivered the next day! Excellent



Date of experience: April 24, 2024


Rated 5 out of 5 stars

The delivery was very quick

The delivery was very quick. The sandals and shoes ordered are very comfortable, good quality and suitable for walking. I am looking forward to wearing them. I would definitely order here again and have recommended to my friends.

Date of experience: April 24, 2024


Rated 5 out of 5 stars

Donekick's return policy is very…

Donekick's return policy is very reasonable and protects customer rights. I can return or exchange products within 7 days of receipt if they are defective or do not match the website's description. The website offers free returns for defective products and products that do not match the website's description, giving customers peace of mind when shopping.

Date of experience: April 16, 2024

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Rated 5 out of 5 stars

Very fast delivery service

Very fast delivery service. Brilliant customer service. The shoes I ordered were too big. Contacted customer service and smaller size was put aside for me. Received replacement in few days. Thank you. 😊



Date of experience: April 27, 2024


Rated 5 out of 5 stars

Excellent service

Excellent service, bought shoes for my son, arrived promptly, unfortunately they were too small. Free returns was great. Refund already on its way.

Date of experience: April 17, 2024


Rated 5 out of 5 stars

The website offers exceptional customer…

The website offers exceptional customer care. Any issues I encountered were promptly and effectively resolved when I contacted customer service. The staff is always attentive to customer feedback and takes timely corrective actions. The website also provides 24/7 customer support through various channels such as phone, email, and live chat, making it easy for me to reach them when needed.

Date of experience: April 18, 2024


Rated 5 out of 5 stars

They make the whole shopping thing…

They make the whole shopping thing stress-free. From picking out an item to getting it at my door, it's easy…plus knowing I can return stuff if it's not perfect is a huge relief.

Date of experience: April 20, 2024

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Rated 5 out of 5 stars

The website's warranty policy is…

The website's warranty policy is clearly and transparently displayed on the website. The product return and exchange procedures are simple, straightforward, and hassle-free for customers. The extended warranty periods ensure customer benefits. I feel very secure shopping here because of their clear warranty policy.

Date of experience: April 22, 2024