CSM Power Bikes Reviews

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TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

CSM is an amazing company to use

CSM is an amazing company to use. You get honest and upfront service. The owner went out of his way to ensure we had the best costumer service. Personally coming to pick up the bike and allowing us to have a loaner so we could enjoy the summer with an electric bike. Although, it wasn’t an easy task he constantly battled with the bike company on our behalf! Highly recommend and will definitely use again.

Date of experience: June 01, 2024

Reply from CSM Power Bikes

Thank you so much for the kind review. I'm sorry you had to go through this experience with your bike, but glad I could be there to help. Our number one goal is an awesome customer experience; even when a bike isn't purchased from us, we are here to help!

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Rated 5 out of 5 stars

Carlos did a great job!

Carlos is a very helpful guy who wanted to be absolutely sure the bike was in tip-top shape. My bike ended up being a challenge and he spent far more time than he charged me for to make sure he figured it out. Highly recommended!

Date of experience: June 06, 2024

Reply from CSM Power Bikes

Thank you so much for the kind words. I appreciated your patience and confidence as we worked through the challenges, and you were a pleasure to work with!

Rated 5 out of 5 stars

Great sales and service!

Great sales and service - really nice people who stand behind their products.

Date of experience: June 01, 2024

Reply from CSM Power Bikes

Thank you! I'm glad you're enjoying your new bikes. We are with you on every ride!