CruiseInsurance 101 Reviews

Easy to use comparison of plans and the one I chose had the features that I need.

Date of experience: September 12, 2024

We have used CruiseInsurance 101 a few times now and we've always been happy with their service. I especially like the list of policies to compare. It saves a lot of time sorting the key elements of their very comprehensive list of options from many reputable companies. I highly recommend their services!

Date of experience: August 03, 2024

Great customer service an follow-up
I’ve used this service for European travel 4 times in a row over the past 3 years

Date of experience: August 22, 2024

Talked to Don at Cruise insurance 101 about Cruise Insurance. I know nothing about Cruise Insurance. Don answered all my questions and was very helpful. Believe I got what I needed.

Date of experience: August 08, 2024

Andrea M. did a fabulous job of enrolling me, meeting my personal needs, explaining every option & selecting the best plan she had to offer considering my budget. Andrea acted selflessly, patiently & exuded trustworthiness. I wish Andrea could sell me everything else I will ever purchase for the rest of my life...and I'm not kidding! Rose Marie

Date of experience: January 28, 2024

I spoke with Maranda M at length as I was comparing cruise insurance policies and was getting more confused. She handled each question separately and with complete explanations. I called back the next day, George answered And graciously transferred the call to Maranda and we continued with a little more detail. I feel completely satisfied I have chosen well. Purchased!

Date of experience: October 26, 2023

Patience with customer questions and help with things we do not know. Sylvia was very knowledgeable and helpful, she spent time answering.

Date of experience: July 05, 2024

Online quotes where quick, provided a lot of flexibility in editing. Also liked the email confirmation of the quotes and the links to go back to the online quotes. Online info provided access to the policy details, which were helpful in making a final determination.
Only uncertainty is, we have two travelers signed up in one policy, yet only 1 ID Card was provided. Have an open inquiry pending.

Date of experience: May 09, 2023

Great Staff! This is the second travel insurance policy I have purchased through CruiseInsurance101 and I could not be happier. Everyone on the team is professional, knowledgeable, friendly, and patient. I feel as if we are in very good hands if something unforeseen occurs before or during our upcoming trip.
I worked with Nicole in 2022 and she happened to answer my call this year. She's quite impressive and I would not hesitate to recommend her or your company to anyone.
I also want to give kudos to Lyle, Andrea, and Kara!

Date of experience: February 20, 2023

After reading a lot online about travel insurance, I had lots of questions! Nicole was very help, informative and patient with all my questions! After narrowing my choices to three companies, I was able to pick one once my questions or concerns were answered! Hopefully I won’t need the travel insurance, but if I do, I hope it works like it’s suppose!

Date of experience: November 01, 2023

Overall, it was a great experience. Explanations of policies were brief but concise with links to more information to study. I was slightly confused initially as the same policy was listed a few times in various areas of the comparison page. I don't know if that's by design, but it confused me a little in the beginning.

Date of experience: April 27, 2023

There are so many companies in the Trip Insurance business, and each company has multiple policies that they sell. I had used AIG before, but didn't remember their selections. Kayla helped me in the chat, and then she realized my questions needed a more personal contact, and she got Amanda to call me. In seconds, Amanda called me, and walked me through the differences that concerned me. I had plenty of confidence that I was doing the right thing when I went ahead and purchased my trip insurance with Amanda.

Date of experience: August 04, 2023

Christianna J. is the perfect example of outstanding customer service. She was knowledgeable and patiently explained the differences between the various company policies they represent. The saying “the devil is in the details” is so true when it comes to buying travel insurance. Thankfully, CruiseInsurance 101 and its staff are happy to help. When you want the best, look no further!

Date of experience: October 20, 2023

I never have taken out travel insurance so was not knowledgeable of the process. Amanda provided all the information in a clear, concise manner which I was able to comprehend . She made the process easy and it was truly a pleasure to deal with her.

Customer service as it should be and I truly appreciated her expertise. Would definitely recommend Cruise 101 to anyone traveling and if they are as lucky as I was, they will talk to Amanda.

Thank you for the pleasant experience.

Date of experience: March 13, 2024

Christianna was very professional and friendly in answering my remaining questions after reading through the policy I had chosen. I chose an IMG plan with the Aardy Logo because Aardy worked with IMG to select the limits of insurance to match their recommendations when traveling internationally and opted to keep benefits within the policy they have learned travelers are typically looking for. It is only available on Aardy and Aardy-powered sites. I have reviewed so many travel insurance plans and found this one gave the coverage I was looking for at the best price.

Date of experience: June 23, 2024

I am new to traveling abroad and first time cruiser too! Everyone I talked to insisted I get travel insurance. I used Cruiseinsurance 101 and got great quotes, but being my first time with all of this I had questions and called them. I was fortunate enough to get Denise when I called and she was amazing. I asked several questions and think maybe had to have her answer some of them twice! She was really patient and understanding and had answers to all of my questions!! Imagine what the world of customer service would be like if all customer service reps were like Denise?!?!?! Thanks again for great service Denise!

Date of experience: December 30, 2023

I called in today to buy our travel insurance for January 2025. Denise was very efficient, professional and helpful. We were signed up and set in very short order. I have worked with this company previously and have always been satisfied.

Date of experience: January 24, 2024

Ward was fantastic and very helpful. I've never bought travel insurance before and he was very patient with all my questions and explained everything clearly! I'll be back again to buy future travel insurance. I highly recommend!

Date of experience: January 11, 2024

It can be quite overwhelming to select travel insurance.
There are so many choices and many seem okay. I was lucky to receive truly excellent advice from Luis Vianna.
He carefully explained several policies to me and I feel good about the insurance coverage we will receive for our upcoming cruise vacation.

Date of experience: July 02, 2023

Agent Kara was very knowledgeable and helpful. She helped me pick the plan that was the best fit for my needs. She also shared information that I did not know about when at the website (such as the ability to increase coverage if other items are added to the trip, what the lookback period means, etc.)

Date of experience: March 02, 2023