Clarks USA Reviews

2,016  Excellent
TrustScore 4.5 out of 5

4.4

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Reviews4.4

2,016 total


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Rated 5 out of 5 stars

Clarks Brinkly Flora Sandals; Style and Comfort

Clarks Brinkly Flora women’s sandals are the most comfortable sandals that you will ever wear! These “Cloudsteppers” are true to their name; they are like “walking on clouds!” They are stylish, in addition to being so comfortable. You will receive compliments, whenever you wear them!

Date of experience: August 26, 2024


Rated 5 out of 5 stars

Great customer service and comfy shoes

When I had a problem with the website and ended up placing my order twice by mistake, I was able to speak with a very polite supervisor who very nicely figured out me how we could handle the situation. And I love my shoes, which I now have in 4 different colors.

Date of experience: September 04, 2024


Rated 5 out of 5 stars

They Stand the Test of Time

As a "mature woman", I like a classic shoe style. I've found that I can always depend upon Clarks shoes to deliver the goods. They're true to size, give all-day comfort, and they're a smart look whether I'm dressing up or dressing down. They're a well-made shoe that's made to last.

Date of experience: September 04, 2024


Rated 5 out of 5 stars

Great service

I wanted to return a pair of mismatched shoes I thought I had ordered from Clark Soes. I actually ordered them from another retailer. I appreciate the assistance of the person who checked for my June order. Apologies for my mistake.

Date of experience: August 26, 2024


Rated 4 out of 5 stars

Love the shoes and glad they arrived…

Love the shoes and glad they finally arrived.- ordered two pair- both fit as expected and looked like the web site presented them. Only reason I only gave 4 stars was when I got the shipping notice with a tracking link I was told to expect them around a certain date and they came three days later. I was unable to tell from information provided whether there was a problem with the delivery (PO Box). I did reach out to Clarks and Fed ex to ask if there was a problem holding things up and never heard back before they arrived.

Date of experience: September 04, 2024


Rated 1 out of 5 stars

Never received package

Never received package. Googled FedEx number (not an actual link) to find a picture of a location other than my address. Clarks link still says it's on its way with expected date in the past. Basically stole my money at this point. Emailed customer service twice and never heard back other than automated response verifying they got my email.

Date of experience: September 04, 2024


Rated 5 out of 5 stars

The shoes I bought are to replace a…

The shoes I bought are to replace a well worn pair of Clark’s slides that are at least 5 years old, my favorite daily shoes. I was nervous the new shoes wouldn’t be as comfortable, but I soon learned the new shoes were just as comfortable as the old shoes.

Date of experience: August 27, 2024


Rated 5 out of 5 stars

Customer service

Customer service was excellent. Listened and heard what I was saying and resolved my issue quickly. Alway happy with my Clark shoes. Been buying them for over 20 years.

Date of experience: September 04, 2024


Rated 5 out of 5 stars

Loyalty

I have too many pair of Clark’s shoes to count at this point. This pair is gorgeous and the the quality is always impeccable. They are true to size, which I always appreciate. I caught a promotion which was the icing on the cake . I need this pair in multiple colors so I will be keeping an eye on the site . I am forever loyal to Clarks USA.

Date of experience: September 04, 2024


Rated 5 out of 5 stars

My go-to shoes

I love these sandals SO much. I have them in 4 colors. They have structure and offer great support but are cushioned enough to feel comfy. They also clean easily so they look new forever.

Date of experience: September 05, 2024


Rated 5 out of 5 stars

Very comfortable and cute.

I ordered 3 pair of the breeze sea sandals in different colors.
They arrived promptly and are great as always. Love these sandals. They are very comfortable and cute.

Date of experience: August 27, 2024


Rated 5 out of 5 stars

The wallabees

The wallabees are very comfortable and convey a dressed up casual appearance. Value for the price is good and the shipping service was timely!

Date of experience: September 04, 2024


Rated 3 out of 5 stars

delivery was perfect

delivery was perfect, sandals look great just turned out too wide and maybe too long, just felt sloppy. ouch.
don't want to be negative.
right now am having a problem returning.
would appreciate some help there.
thanks. this is the first of my 9 Clark's purchases that I had issues with. Thank you. Sharon wilson

Date of experience: September 04, 2024


Rated 5 out of 5 stars

Easy to order product

Easy to order product! Good Price, Good Quality, and received quickly. Accurate size and very comfortable shoe.

Date of experience: September 05, 2024


Rated 5 out of 5 stars

These shoes are so comfortable

These shoes are so comfortable, I can’t wait for the weather to change so I can wear them! They fit true to size and are perfect to wear with jeans or casual slacks.

Date of experience: September 04, 2024


Rated 1 out of 5 stars

Dissatisfied Customer:I paid you folks for my shoes and I…

I paid you folks for my shoes and I never received them! The tracker indicated that they should have arrived by 9-09-24 or 9-10-24. Today is 9-15-24 and still no shoes. Not sure I want to do business with you folks anymore! I am totally dissatisfied with your service!

Date of experience: September 04, 2024


Rated 5 out of 5 stars

The shoes look great and the delivery…

The shoes look great and the delivery was much faster than expected. I love Clarks and I have been a fan for over 30 years. I have had many pairs of Clarks in my lifetime and consider them the best shoes in the World.

Date of experience: September 04, 2024