Choice Mutual Reviews

1,402  Excellent
TrustScore 5 out of 5

5.0

In the Life Insurance Agency category

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Rated 5 out of 5 stars

Excellent experience with Brian

Excellent experience with Brian! It took quite a bit of time to finalize the deal for the life insurance product we purchased but never felt pressured or rushed. He took his time and was very understanding and patient. Thank you!

Date of experience: September 07, 2024

Reply from Choice Mutual

Thank you for the 5 stars! We so appreciate you taking time out of you day to do that for us.


Rated 5 out of 5 stars

Taking the time to listen ..Getting to…

Taking the time to listen ..Getting to the points without adding or subtracting and answering even my unwanted questions..
Feel like good hands.thank you

Date of experience: September 11, 2024

Reply from Choice Mutual

Thanks so much Tyjana. We really appreciate the review. Call us any time!


Rated 5 out of 5 stars

Working with Brian was very easy

Working with Brian was very easy. He went out of his way to understand what I needed and was looking for in a policy. He shopped around for me and matched me up with the very best coverage available to me. It gives me peace of mind knowing that the money will be there for my final expenses some day.

Date of experience: September 08, 2024

Reply from Choice Mutual

Thank you Teresa. Always remember to call us when you need help with your policy.


Rated 5 out of 5 stars

Was very professional and helpful


Was very professional and helpful. Took me through the whole process.

Date of experience: September 13, 2024

Reply from Choice Mutual

Thank you Koni for allowing us to earn your business. We're happy that you're happy :)


Rated 5 out of 5 stars

Helpful Agent with Answers

Anthony was great to work with. He explained how everything would work and when I could expect to get an answer. He called Sep 4th to let me know my policy was approved and that I could expect the policy to arrive within 7 business days. Also let me know I could call him for any additional help I might need. Highly recommend Choice Mutual and Anthony.

Date of experience: September 03, 2024

Reply from Choice Mutual

Thank you so much for your kind remarks. We so appreciate it. Never forget to call us when you need help with your policy.


Rated 5 out of 5 stars

Brian was extremely helpful!

Brian was extremely helpful helping my husband and I get whole life insurance. I was worried we wouldn't be able to get it, but we did thanks to Brian Barber. I would ask questions and he knew the answer right of the bat. Thank you Brian! You put our minds to rest.

Date of experience: September 03, 2024

Reply from Choice Mutual

Thanks so much Debra. Be sure to call us any time you need help with your policy.


Rated 5 out of 5 stars

Brian was the best!

Brian was extremely helpful, professional, and efficient! He went above and beyond to help get a policy in place. I would 100% recommend him for your insurance needs!

Date of experience: August 27, 2024

Reply from Choice Mutual

Thank you Melena for the kind words. We really appreciate it!


Rated 5 out of 5 stars

The agent I talked to went up and…

The agent I talked to went up and beyond so helpful he needs a raise

Date of experience: September 13, 2024

Reply from Choice Mutual

Thank you Tommie for the review! Please remember to call us any time you need help with your policy.


Rated 5 out of 5 stars

My Win - Win Decision!

I researched a few insurance companies before choosing this firm.

I’m SO pleased with this company’s onboarding process. My Customer Service Contact was superb, and not pushy. He was pleasant, knowledgeable, and patient. We communicated via email, phone and text, giving me sufficient time to review the information, answering all of my questions, and made sure that I would be comfortable with my decision.

Thank you for my compassionate and thorough Customer Service Contact!

Date of experience: August 26, 2024

Reply from Choice Mutual

Thank you so very much for your review. We really really appreciate it!


Rated 5 out of 5 stars

Excellent customer service

I was able to able to ask questions and get answers in one call. Felt very comfortable with my agent Mr. Barber because of his knowledge and understanding during the process of my application

Date of experience: August 17, 2024

Reply from Choice Mutual

Thank you Perla for the review. Never pause calling us when you need help with your policy. Thanks again!


Rated 5 out of 5 stars

You’re the Best!! 110 Percent!!

Our Agent, Brian Barber of Choice Mutual, was straightforward with us from the start. How do we thank you? Let us count the ways! Trustworthy. Prompt. Crystal clear explanations. Accessible (even when he was on vacation!). Now that’s dedication! He made the process very easy from start to finish. In fact, we completed the applications together by phone, and our policies were approved within a few days! We’re very happy, fortunate and relieved to have finally found a life insurance company, and caring agent to secure our life insurance policies. Brian is a gem and a kind person. It’s rare to find qualities such as these today (sorely lacking). Time to put credit where it is due. Not only have I
gained a great customer service relationship, I have a new friend.
Thank you for everything, Brian. I
would even trust you to be executor of my estate! We give Brian a glowing endorsement!

Date of experience: July 13, 2024

Reply from Choice Mutual

Thank you so much for the 5 stars. We really appreciate you!


Rated 5 out of 5 stars

My agent

My agent, Brian … Made this whole process as seamless And easier than anticipated. I would recommend Brian to anyone who may be looking for life insurance.

Date of experience: August 31, 2023

Reply from Choice Mutual

Thank you Mike. We really appreciate the kind remarks!


Rated 5 out of 5 stars

I had a wonderful experience with Mr Anthony Martin

I had a wonderful experience with Mr. Anthony Martin. He was well informed, knew exactly what I needed, offered advice and most importantly he guided me along to make sure that this policy is what I needed and that this company would accept me.Then when I was enrolled he voluntarily went over the policy to make sure that I was satisfied. He is an asset to the companies you all represent.Thank you for providing such a great representative. He is to be commended.

Date of experience: July 12, 2024

Reply from Choice Mutual

Wow Mary thank you so much for the wonderful review. We so appreciate it. Call us any time you need help with your coverage.


Rated 5 out of 5 stars

Best in the business

I’m so glad that I came across Mr. Brian Barber to help my family with our insurance needs, I couldn’t have meet anyone better to help us Mr. Barber answered all of our questions, took his time to go over policies that best fit my family’s needs. Mr. Barber followed up just as he said, a man truly of his word. He’s totally knowledgeable and is great at his job, he truly has his clients best interest at heart. Patient and kind he superseded my families expectation and I highly recommend him for your insurance needs.
S.S

Date of experience: July 16, 2024

Reply from Choice Mutual

Thank you Susan. Please remember to call us any time you need help with your policy or have questions.


Rated 5 out of 5 stars

No Pressure - Honest, Trustworthy

Amazing fast response with no pressure. Did search on line and requested information and within minutes got email and text response back from Mr. Brian Barber. I was looking for an insurance policy for my husband and he answered all my questions. He gave me time to review the information and then we set up phone appointment for a convenient time for my husband to be home. Everything went so smooth with our telephone appointment. At no time did Mr. Barber put any pressure on us. He made the process so easy and made us feel like we were family and not just a number or a quota. I would definitely recommend Brian to other friends and family members. Thanks again!

Date of experience: July 02, 2024

Reply from Choice Mutual

Woa thank you so so much for this awesome review. We deeply appreciate it. Call us any time!


Rated 5 out of 5 stars

Easy and Fast!

The process was uncomplicated and friendly, and Anthony Martin was truly exceptional. He walked me through the whole procedure answering any questions I might have. He dotted every i and crossed every t, and I was approved the next day. Then I even received a congratulatory email and phone call from him. What a guy! Insurance is not my favorite thing to deal with, but this was easy.

Date of experience: July 16, 2024

Reply from Choice Mutual

Thank you so much for your kind words. It's much appreciated!


Rated 5 out of 5 stars

Great Customer Service

My experience with Choice Mutual, was absolutely great. I had the pleasure of dealing with a Customer Service representative by the name of Brian Barber. He was great Brian was on point on everything. He really made the process very easy to navigate. He was great to work with.

Date of experience: August 01, 2024

Reply from Choice Mutual

Thank you so much for the great review! Please call us any time you need help with your policy.


Rated 5 out of 5 stars

Brian Barber was outstanding

Brian Barber was outstanding. He provided me with very useful information and on the spot quotes. He was with me thru the whole process from explaining to helpful suggestions to what would meet my own individual needs for my life insurance policy. On top of that he has very good people skills, made things very easy to understand. 100% i would recommend contacting Brian for any insurance needs.

Date of experience: June 21, 2024

Reply from Choice Mutual

Wow Donald you so much for your sincere and kind words. Please remember that we are always here anytime you have questions or need help with your coverage in any way.