Carstub Reviews

1,770  Excellent
TrustScore 5 out of 5

4.9

In the Car Dealer category

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Reviews4.9

1,770 total


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Rated 5 out of 5 stars

Seriously amazing company!

Seriously amazing company!!
Justin was fair and honest!
The dealer was going to give us way less and then came along Justin! The process was easy, and they did exactly what they said they would do.
I highly suggest them!

Date of experience: September 05, 2024


Rated 4 out of 5 stars

This was the easiest way to sell a car

This was the easiest way to sell a car. They came out at the appointment time scheduled, made an offer and the deal was done. They showed up on time for pick up. Great experience.

Date of experience: September 13, 2024


Rated 5 out of 5 stars

Great Experience!

I've sold cars to CarMax in the past and have never had a bad experience with them but this was so much easier and more convenient. It even took less time some how. I called on a Saturday and had an appointment for someone to come out for the appraisal the same day. Michael, the appraiser did a great job explaining the process and was very professional.

Date of experience: September 07, 2024


Rated 5 out of 5 stars

Fair price

The employees for the company are very professional, and honest with your cars condition, and give you a real deal, Holyfield..lolz!

Date of experience: September 09, 2024


Rated 5 out of 5 stars

Justin the auto appraiser that assisted…

Justin the auto appraiser that assisted me in getting my car sold was fantastic! He was thoroughly communicative and walked us through the entire process step by step. He was able to get us a great deal and was a pleasure to conduct business with.

Date of experience: September 02, 2024


Rated 5 out of 5 stars

Great Experience

I called on Thursday, and on Friday, their wonderful worker, Michael came to our house. Very quick service, but he also checked out the car and was very helpful and informative. He got us the best value for our car, while also helping us with all of our questions. Very thorough, while also being very nice.
Would recommend their services to anyone, and I’m super impressed with their work. Thank you!

Date of experience: August 30, 2024


Rated 4 out of 5 stars

The appraiser

The appraiser, Justin, did a great job. He was very courteous and professional. He explained the whole process carefully and addressed all the concerns I had. I had an issue with the check when I tried to mobile deposit so he went with me to my bank and made sure the deposit went through at the branch. Overall a positive first experience selling my car online.

Date of experience: August 28, 2024


Rated 5 out of 5 stars

Friendly

Well, the gentleman that they send was very professional friendly,thanks Chris

Date of experience: September 10, 2024


Rated 5 out of 5 stars

Smooth, quick and professional

This was by far the smoothest car sale experience I’ve ever had. From my initial internet inquiry to closing the deal, the entire process took less than five hours. They even came to my house to inspect the car, making it incredibly convenient. Lorna and Robert were both exceptionally friendly and professional throughout. I highly recommend them for a hassle-free car selling experience.

Date of experience: August 27, 2024


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Polite and knowledgeable staff. Very efficient, thorough and speedy.
I received a very fair bid. I called other companies as was quoted much lower prices. I received an $850.00 cashiers check on the spot. All wrapped up in 3 hours. Would highly recommend this company. Totally satisfied.

Date of experience: August 15, 2024


Rated 5 out of 5 stars

A smooth transaction - Fair price.

Got the buy price in a short time, appraiser came out at the appointment time and appraised the car and made a small adjustment to the purchase price. Once I agreed to the purchase price mi received my check in less than 10 minutes. Could not have gone any smoother.

Date of experience: August 22, 2024


Rated 5 out of 5 stars

Best, easiest way to sell your personal car.

What a great experience I had selling my BMW x5 to Carstub. A gentleman named Adam came out and did a complete diagnostic evaluation on my car, and made me an offer I couldn’t pass up. The whole process took less than an hour of my time, and I was cut a check immediately. No hassle of having to trade my car in at the dealership, or sell to a private vendor Adam made the deal fantastic, and I would highly recommend this company if you are looking to sell your car.

Date of experience: August 20, 2024


Rated 5 out of 5 stars

First experience and no regrets!

Justin was the appraiser who assisted me with this transaction, in one word, Justin was wonderful! I was actually assisting my 89 year-old aunt in selling this vehicle for her. Justin was on time, very patient, efficient, professional and most importantly, compassionate. He truly made the process (my first experience here) easy - will most definitely refer to friends and family. Thank you once again, Justin!

Date of experience: August 20, 2024


Rated 5 out of 5 stars

Great, fast and fair experience.

The experience was great overall. Mike knew what his job well and did a great job. I certainly came away with an offer that was fair and the payment and paperwork was quick and painless.

Date of experience: August 30, 2024


Rated 5 out of 5 stars

I called carstub

I called carstub and talked with Lorna. Lorna sent their inspector to my home. He checked out my truck. He gave me a good offer. I accepted. We sat down and filled out the papers and he wrote me a check on the spot. It was a nice experience dealing with Lorna and Michael at Carstub. The whole process may have taken 2 hours.

Date of experience: August 26, 2024


Rated 5 out of 5 stars

Top Notch Service with great Appraisers

I requested the services of CARSTUB and let me tell you the quality of the service is second to no one. The person that was sent out to look and assess my car, Robert Grande, didn't only provide me with high quality service but also humanized the interaction and actually asked me about myself and got to know me during the process. I was so impressed with the process that selling my car was as simple as making a phone call, having my ID handy, and providing my CAR TITLE. It was THAT simple! The value of this company is top notch and I wouldn't hesitate to call them again to sell my car.

Date of experience: August 19, 2024


Rated 5 out of 5 stars

Pleasure to work with

Josh was great and handled everything professionally and made sure I understood the process

Date of experience: September 05, 2024