2.7
4,957 total
Can any one please reply me . They had charged 1 payment 10 euro and now they send so many email .that I must 30 euro to pay . I don’t want to continue this service. What should I do ? I don’t able to pay the amount. They do nothing for me till now . Then how can I pay the amount.can any one please help me I don’t want to continue this service very very bad company
Date of experience: September 02, 2024
It was good. I was instructed to contact Vriendenloterij to cancel this directly. I have done so and was refunded by Vriendenloterij.
So there this matter is closed, thanks.
Regards,
V S Daniels
*Tardy is my under-aged grandson.
Date of experience: January 29, 2024
I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.
Date of experience: October 20, 2023
Filling in the form was easy and straight. I choose the option dat the company will take care of the administration with a certain fee. However I don't know how much this fee.is and wenn I need to settle it
Date of experience: April 13, 2024
Great job I hope my CANAL subscribe it cancelled as soon as possible thanks very much for your assistance
Date of experience: September 06, 2023
Unbelievable what they do and how many times they weite and send letters to pay them for nothing! Avoid it, do not use it as it is not dor free and you are without The job so how to pay at all! Scam company
Date of experience: August 01, 2024
Con artists no clear instructions, about payment or any proper display of price costs of just to send a simple email.
They even take the time to add in logos of companies that you want to cancel from to make it seem it is internal services.
Don’t trust or use them, rather take 5 minutes to send your own email.
Date of experience: June 01, 2024
Reply from byMétis Cancellations
Thank you for your review.
We are very sorry for the confusion and inconvenience. By Metis Cancellations is committed to providing a transparent and honest service.
Please be assured that our company operates completely legally. Our main goal is to support our valued customers in canceling subscriptions.
You have engaged us from By Metis Cancellations as an outside company to send a cancellation letter.It is clearly stated on our site that there is a one-time fee involved. We do not get the order in unless the customer checks all the checkboxes and clicks on the Cancellation with payment requirement.
We take your concerns very seriously and would like to work with you to clarify this situation. Your trust is important to us and we are committed to maintaining the highest standards of honesty and transparency
Sincerely,
The By Metis Cancellations support team
Singed up & got no help setting it up.
Took the money €9.00 for first month. Now want €30 to cancel. Sharp practice
John Maye
Date of experience: June 25, 2024
I used their platform for free...yet still had a demand for €30, they didn't even send the cancellation letter to Amazon Prime, but still charging me...not a genuine company AVOID AVOID AVOID
Date of experience: June 11, 2024
Reply from byMétis Cancellations
Thank you for your review.
Please let me assure you that our company is fully compliant with laws and regulations. Our main goal is to support our valued customers in cancelling subscriptions.
You have engaged us By Metis Cancellations as an external company to send a cancellation letter. We receive the request only after the entire format is filled in and all checkboxes are ticked and the 'with payment obligation' button is clicked.
There is a cost associated with our service, which we indicate several times on the website. It is important to note that the option existed to send the letter yourself, but you explicitly chose to have us do so.
Kind regards,
The By Metis Cancellations support team
I stop it myself . You don’t do anything. I get to many emails from you . To pay for things that I don’t use. What scam company.
Date of experience: August 15, 2024
I do not even know who they are and they claim I contracted their services for unsuscribing somewhere. I have written to them by email leaving constance that I have not signed anything. After seeing the reviews I see that it is a scam, I will report them to the police and keep dreaming if you think I am going to pay anything, if you dare to take any further action we will see each others faces in court
Date of experience: July 22, 2024
Reply from byMétis Cancellations
Thank you for your review.
Please let me assure you that our company is fully compliant with laws and regulations. Our main objective is to support our customers in cancelling subscriptions.
We would like to inform you that we do not practice a signature policy. Consumers must fill in all mandatory fields on our website for us to receive the order.
You have engaged us By Metis Cancellations as an external company to send a cancellation letter. We will receive the request only after the entire format is filled in and all checkboxes are ticked and the ‘with payment obligation’ button is clicked.
Kind regards,
The byMétis Cancellations support team
I have accidentally stumbled upon this website while trying to cancel a subscription. I noticed that this wasn't the correct website to cancel and so I stopped filling out the form, however they still asked me by email to pay even though I ended up never needing their services.
After I noticed that I wrote an email explaining my situation, however I never got an answer and a few days ago I even received a letter from them after which I wrote another email and once again they have not responded, I have been waiting for more than a week for an answer to my second email.
Furthermore I see that they reply to these reviews trying to seem like a legit company. They are not, don't fall for this scam!!
Date of experience: July 23, 2024
Reply from byMétis Cancellations
Dear ,
We are very sorry for the confusion and inconvenience caused by the reminder messages you received. By Metis Cancellations is committed to providing a transparent and honest service.
You have engaged us By Metis Cancellations to send a letter of cancellation. You filled out the entire format and all checkboxes were checked and the 'with payment obligation' button was clicked.
We apologize for the late response. We will pick up your complaint immediately. Would you be so kind as to email us at support@bymetis.nl so we can resolve it.
Kind regards,
The By Metis Cancellations support team
Joris was helpfull. He cancelled my application immediately when i realized i was on the wrong website!
Date of experience: March 24, 2023
This company responded to my request quite quick
Date of experience: April 28, 2023
Reply from byMétis Cancellations
Dear Elena,
Thank you for your positive review. How nice to hear that we were able to help you well and that this made you happy with our service. We really appreciate you taking the time to share this.
Kind regards,
HZ
These people target the vulnerable, particularly the poor and elderly. They falsely claim that people have used their services to cancel subscriptions with other companies. They are scammers, to say the least. I have reported them to the police. If I could give them negative stars, I would rate them -5 stars.
Date of experience: May 27, 2024
Date of experience: May 27, 2024
Reply from byMétis Cancellations
Thank you for your feedback. We are sorry to hear that you are not happy with our services.
ByMetis operates to help their customers with canceling their subscriptions. You can fill in a form in a few steps on our website. After this, we process your request and send out a cancellation letter in your name to the company of your choosing. We explicitly as you to accept our policy, which includes a one time fee of €30,00 for our service. We cannot receive an order without the acceptance of all our policies.
It is never our intention to scam our customer or target a specific audience. We are willing to help everyone who would like to use our cancellation service.
Kind regards,
ByMetis Team
The service has been really quick and efficient!
Date of experience: June 12, 2023
Reply from byMétis Cancellations
Dear Federico.
Thank you for your positive review. How nice to hear that you find our service quick and fast.
Kind regards,
Hind
Most of the movies doesn’t have subtitles.
Date of experience: July 26, 2024
Prefer to grande professionalism Gracie di tutoring to get the
Date of experience: October 24, 2023
Thankfully they canceled my request when I asked for it!
Date of experience: June 19, 2023
Reply from byMétis Cancellations
Dear Christina,
Thank you very much for your positive review. How nice to hear that we were able to help you well and that this made you satisfied with our service.
We really appreciate you taking the time to share this.
Kind regards,
Hind
I am reallyy trying to contact them since ages now like literally its been 6 months.
Once i lost my ov chipkaart so i asked for replacement from here but they were slow and the official website from gvb did it within 1 day soo i tried to cancel it its not working. I wrote two mails already they are not answering the mails, There is no number to contact them nothingg i’ve tried my best to do everything but nothinh is workinh its just terrible. And now they keep sending me mails to pay the money and also letters at my adress.
Date of experience: February 01, 2024
Reply from byMétis Cancellations
Dear subekshya luitel,
We are truly sorry to hear about your frustrating experience trying to get in touch with us. We understand your concerns and apologize for any inconvenience caused. At byMétis, we strive to provide transparent and valuable services, and it is disheartening to hear that your expectations were not met during this process.
We want to assure you that customer satisfaction is our top priority, and we are committed to improving our services based on the feedback we receive. Your comments are valuable to us, and we appreciate the opportunity to address any misunderstandings and enhance our communication channels.
Regarding the cost structure, we want to clarify that the €30 fee for drafting, printing, and sending cancellation letters is a standard procedure. While you had the option to handle the letter yourself, we understand your choice to delegate this task to us.
Unfortunately, as the service was provided upon your request and completed, we are unable to credit the invoice. Rest assured that we are constantly working to streamline our communication and processes to ensure a better experience for all our clients.
Best regards,
Customer Service byMetis
