good casino guys I once had 800 eu paid out with 40 cents with the barn fastival slot, the money was in my bank account the next day. and rose is always helpful and understanding🥰
Date of experience: September 08, 2024
Reply from Boomerang.bet
Dear Sahraoui bet,
Thank you so much for taking the time to share your fantastic experience with us! We’re absolutely thrilled to hear about your win. That’s an incredible outcome, and it’s wonderful to know that your winnings made it to your bank account so swiftly!
We’re also delighted to hear that Rose has been a standout in providing you with excellent support. Her dedication to offering helpful and understanding service is something we truly value, and your kind words will surely be appreciated by her.
At our casino, we strive to ensure that every player has a memorable and enjoyable experience, and it’s feedback like yours that motivates us to keep up the great work.
Thank you once again for your positive feedback, and we look forward to more great experiences with you in the future. Wishing you lots of luck and happy gaming!
Very nice service from gabriella and they help good service honest and fair and yes patiënt
Date of experience: September 04, 2024
Reply from Boomerang.bet
Dear Danny Mulder,
Thank you so much for taking the time to share your experience!
We’re absolutely thrilled to hear that Gabriella provided you with such a positive and memorable service. It’s incredibly rewarding to know that you found our support not only honest and fair but also patient and attentive. Gabriella is a valued member of our team, and she’ll be delighted to hear that her efforts made a difference for you.
Your feedback means a lot to us and reinforces our commitment to delivering exceptional service. We believe that every interaction should be handled with care and respect, and it’s great to see that this approach resonated with you.
Thank you once again for your kind words and for being a valued member of our community!
The withdrawal time has been decreased. They have drastically decreased the withdrawal limit to 2.500 euro's per week and a maximum of 1.000 euro's per day. The withdrawal time has been decreased. It will take ''the bare minimum of'' 2 working days to get your money.
If you are a person who cherishes good service. This isn't the place for you to be playing.
Date of experience: August 27, 2024
Reply from Boomerang.bet
Dear Jake,
Thank you for sharing your thoughts with us. We understand your concerns regarding our withdrawal limits and processing times.
We would like to clarify that our withdrawal limits and processing times are clearly outlined on our website. These policies are in place to ensure the security of your account and transactions, as well as to uphold the integrity of our platform. When registering, players agree to these terms, which are designed to protect both our users and the casino.
Our goal is to maintain transparency and provide a secure environment for all transactions. While we strive to process withdrawals as efficiently as possible, the outlined limits and timeframes help us manage and monitor activities to prevent any potential issues.
If you have any further questions or need additional assistance, please feel free to reach out to our support team.
Boomerang is a really good site pays good. And always really nice in communication
Date of experience: September 01, 2024
Reply from Boomerang.bet
Dear Pascalle,
We’re absolutely delighted to receive your glowing review! It warms our hearts to hear that you find our site both rewarding and pleasant to interact with.
Your appreciation for our payouts and communication truly means a lot to us. We strive to create not just a top-tier gaming experience but also to ensure that every interaction with our team is positive and supportive. Knowing that we’ve succeeded in these areas is incredibly gratifying.
Our dedicated team is always here to assist you and ensure that your time with us remains enjoyable. Your satisfaction is our highest priority, and we’re committed to continually improving to meet your expectations.
Thank you once again for your kind words and for being a valued part of our community. We look forward to many more enjoyable experiences together!
Gabriella has helped me with some name issues when requested a withdrawl. She responded quickly and clear. Second time for me to use support team, but again great help. Being a support agent myself, its really important to me. Thanks Gabriella and team!
Date of experience: July 11, 2024
Reply from Boomerang.bet
Dear Sanne de Kleijn,
Thank you for your glowing feedback! We're thrilled to hear that Gabriella provided you with exceptional assistance when you needed help with your withdrawal request. It's fantastic to know that her prompt and clear responses made a positive impact on your experience with us.
Your recognition of great service means a lot to us. Rest assured, we'll continue to uphold this standard of excellence in customer support.
Thanks again for playing with us, and we look forward to seeing you at the tables!
support responds incredibly quickly. they do everything to really help if necessary. My private manager Rose is always at my disposal. I appreciate that.
Date of experience: August 09, 2024
Reply from Boomerang.bet
Dear Wiktoria Fladro,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our support team.
It’s fantastic to know that our response times have met your expectations and that our efforts to assist you have been appreciated. We’re especially glad to hear that Rose has been such a reliable and supportive manager for you. She’s truly dedicated to providing exceptional service, and your recognition of her hard work means a lot to us.
Your satisfaction is incredibly important to us, and it’s great to see that our team has been able to make a difference in your experience.
Thank you once again for taking the time to share your positive experience.
Ik kan mijn geld niet uitbetalen? Is dit oplichting krijg foutmelding.
AML practices In order to make a withdrawal, You must play through active deposited amounts prior to withdrawal. This procedure is in line with AML practices. It remains to place bets on 6 243.5 EUR to make a withdrawal.
Wat is dit???
Date of experience: July 29, 2024
Reply from Boomerang.bet
Dear IPhone ...,
Thank you for reaching out with your concerns. It sounds like you're encountering an issue with making a withdrawal due to our AML practices.
To ensure compliance with regulatory requirements, our system requires that deposited amounts be wagered a certain number of times before a withdrawal can be processed. This is a standard procedure to prevent any potential misuse of funds.
We understand that this process might seem confusing, so if you need a more detailed explanation or assistance with your specific situation, please don’t hesitate to contact our support team. They are available to help clarify any questions and guide you through the process.
Great communications, it is very clear what you can expect. Leah was very helpful as-well !
Date of experience: August 13, 2024
Reply from Boomerang.bet
Dear Lars,
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that our communication has been clear and that Leah’s assistance made a difference.
We believe that effective communication is key to providing exceptional service, and it’s great to know that Leah’s efforts were helpful to you. Our team works hard to ensure that you know exactly what to expect, and it’s rewarding to hear that this has been the case for you.
We’re always here to support you and ensure you have the best possible experience with us.
OMG they changed the withdrawal limits to max 1000 per dag and 2500 per week. Also per month. But you can deposit all you want. BE WARNED ALL!!!
Date of experience: September 02, 2024
Reply from Boomerang.bet
Dear T. Hout,
Thank you for sharing your feedback with us. We understand your concerns regarding the withdrawal limits, and we’d like to provide some clarity on this matter.
Our withdrawal limits are carefully designed to ensure the security of our players' accounts and their funds, as well as to protect the integrity of our platform. These limits are clearly outlined on our website, as transparency is one of our core values. Our aim is to create a safe and secure environment where you can enjoy your gaming experience without any worries.
We know that being able to access your winnings is important, and while we strive to balance that with robust security measures, we also continuously review our policies to best serve our players' needs. If you have any further questions or need more information, please don’t hesitate to reach out to our support team.
Thank you for your understanding, and we appreciate your cooperation.
Main problem is that when you put more than 999 usdt in a ticket the system put your ticket in hold (vip processing is called) for operator to confirm . i placed two tickets with them : bet id : 850e4081-bc5b-4db5-8dbf-26f2b27cc17b bet id : 81e3e1ad-d410-4c38-8c91-749657b18ed1 the first 4000 usdt , the second 1000 usdt .games were in live playing ,they put on hold for 8-9 minutes and result and games was going against me,than they accept it.if is going in favour of me they decline it. i have proof of this , they send me in email. other casinos accept tickets in seconds . they need 9 minutes to accept a tennis ticket. in tennis live match seconds are important to change direction of game. this is not fair , this is called scamming. i want refund 5000 usdt both bets. please help me. they dont reply me in emails for 10 days and i want full refund of money. we arent talking for low amounts, we are talking for 5000 usdt. please reply me in email will you refund me ?
Date of experience: August 14, 2024
Reply from Boomerang.bet
Dear Patriot,
Thank you for sharing your experience with us. We have carefully reviewed the details of your bets and are pleased to confirm that the situation has been addressed.
We understand your concerns about the delay you experienced. Our system is designed to ensure the accuracy and fairness of all bets, especially for high-stakes ones.
We’re committed to delivering an exceptional service and continually improving our systems to better meet your needs. We truly appreciate your patience and understanding as we worked through this matter. Your feedback is invaluable, and we are dedicated to ensuring that such delays are minimized in the future.
Thank you once again for your patience and cooperation. If there’s anything else you need or if you have further questions, please feel free to contact us directly.
I was transferred to Gabriella in the live chat with a simple request and she took care of it really quickly which made it a good experience.
Date of experience: July 30, 2024
Reply from Boomerang.bet
Dear Victor Beckers,
Thank you so much for sharing your experience with us!
We're thrilled to hear that Gabriella made such a positive impact on your interaction. It's fantastic to know that she was able to address your request promptly and efficiently. At our casino, we strive to ensure that every interaction is handled with care and speed, and it’s clear that Gabriella embodied this commitment during your live chat.
Your feedback is incredibly valuable to us, as it helps us understand what we’re doing right and where we can continue to improve. We’re grateful for your kind words and are pleased that your experience was a positive one.
Thanks again for playing with us, and we look forward to seeing you at the tables!
No problems at all, yes the withdrawal time is abit longer than most casino's but they do payout without trouble. Customer care is helpful and precise, the casino has alot of different slots/bets/tables to play on. -1 star for the withdrawal time, no other conclusion :)
Date of experience: April 08, 2024
Reply from Boomerang.bet
Dear Richard Boersma,
Your recent feedback about our casino was received with gratitude, and we appreciate your honest assessment.
We're delighted to learn that you encountered no issues during your time with us and that our customer care team provided helpful and precise assistance. Your acknowledgment of the variety of slots, bets, and tables available for gameplay is also greatly appreciated.
Regarding your mention of withdrawal time, we understand your perspective. Please note that the duration of withdrawal processing depends on the chosen withdrawal method. We strive to offer a range of options to accommodate our players' preferences while ensuring a secure and efficient process.
Your feedback regarding the withdrawal time is duly noted, and we will continue to assess and improve our services to provide the best possible experience for our players.
Thank you for your understanding and for choosing our casino. We are committed to addressing any concerns and providing a seamless gaming experience for you and all our players.
I created an account about 2 weeks ago and have been betting there constantly. The day before yesterday I was unable to log into my account and could not recover my password. I wrote to the support service and they told me that they did not have my email in the database and they also could not find me by phone number and by my name. I provided a screenshot of the registration, but they did not pay attention to this evidence. I made a deposit from my bank card. I think this company is a scam.
Date of experience: August 02, 2024
Reply from Boomerang.bet
Dear Mykola Trush,
Thank you for sharing your experience with us, although we're truly sorry to hear about your dissatisfaction. We understand how concerning it must be to face difficulties accessing your account and recovering your password.
After reviewing your details, we can confirm that your account is indeed open. To resolve the login issues you're experiencing, please contact our support team directly. They are equipped to assist you with accessing your account and will guide you through the necessary steps to regain access.
We appreciate your patience and want to ensure that this issue is resolved quickly.
Thanks for your feedback, hope for your further cooperation.
I won some money and asked for a withdrawl to which they replied they are very busy with withdrawls and the money was beeing paid in 3 days. This was on the 31st of July and still nothing now they dont even reply to my emails and there website is down. On the 1st of August i deposited 40 euros and i tried to buy bonuses, what happend was i would buy the bonus the game would lag and disconect and when i got back the bonus would be over and my money was gone. I send a screenshot of what happend during those bonuses
Date of experience: July 31, 2024
Reply from Boomerang.bet
Dear Joao Fernandes,
Thank you for sharing your experience with us. We’re sorry to hear about the difficulties you’ve encountered with your withdrawal and the issues with your recent deposits.
Unfortunately, we couldn’t locate an account registered under the details you provided. To resolve this matter promptly, we kindly ask you to contact our support team directly. Our dedicated managers are available around the clock via live chat or email to assist you with your account and any issues you’re facing.
Your feedback is important to us, and we want to ensure that your concerns are addressed effectively. Please provide them with any relevant information and screenshots, and they will be happy to investigate and resolve the situation for you.
Thanks for your feedback, hope for your further cooperation.
Great support, great amount of games and quick cash outs. Even the verification went smoothly!! Thanks for this good experience.
Date of experience: July 25, 2024
Reply from Boomerang.bet
Dear Guus,
Thank you so much for your positive feedback! We’re thrilled to hear that you had such a great experience with our support team, enjoyed our wide selection of games, and found the verification process smooth.
It's always our goal to provide a seamless and enjoyable gaming experience, so your kind words are truly appreciated. We’re also delighted that the quick cash outs met your expectations.
Thank you for choosing BoomerangBet Casino. We look forward to welcoming you back for more exciting experiences!
Boomerang.bet is a very nice casino with a lot of nice games, once you verified withdrawals are going very fast and there are also a lot of payment methods, also manager Rose is very nice and she helps you with every problem.
Date of experience: February 21, 2024
Reply from Boomerang.bet
Dear Bram,
We are truly grateful for your positive review of our casino and thrilled to hear that you had an enjoyable experience with us.
Providing a wide selection of high-quality games is a top priority for us, and we're delighted that you found our game offerings to your liking. Additionally, ensuring swift and hassle-free withdrawals is of utmost importance, and we're pleased that you found our verification process efficient and our payment methods plentiful.
It's especially heartwarming to hear your praise for our manager, Rose. We pride ourselves on delivering exceptional customer service, and Rose exemplifies this commitment with her dedication to assisting players like yourself with any issues that may arise. We'll be sure to pass along your kind words to her, as they will undoubtedly brighten her day.
Thank you for choosing our casino, and we look forward to welcoming you back for more enjoyable gaming experiences in the future.