BedInABox® Reviews

129  Excellent
TrustScore 5 out of 5

4.9

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Reviews4.9

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Rated 5 out of 5 stars

Repeat happiness

Almost 19 years ago we bought our first Bedinabox Original mattress. This was at the recommendation of our chiropractor whom had researched the best mattress for back care. We have recommended this mattress to friends that are equally pleased with their mattress. Recently we replaced our mattress with a new Original mattress and are just as happy with the support and comfort of the bed. It’s even cat approved!

Date of experience: July 23, 2024

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Rated 5 out of 5 stars

Our third bed from Bed-in-a-Box

Just recently we bought our third bed from Bed-in-a-Box. The first bed was the most comfortable we had ever slept on. The second bed was for our guest room and our guests all want to know where we found it, so they could buy one. Our recent bed was a duel hybrid and is even more comfortable than the others (which we didn’t think was possible). Our sales rep was Jeanine who was great. Lots of knowledge and patience. Our experience with Bed-in-a Box was good (as they all were over the last twelve years). We will buy from them again if our beds ever need replacing. Also, a big plus is that aside from their quality, is their affordability.

Date of experience: June 13, 2024


Rated 5 out of 5 stars

I received my mattress and foundation in excellent shape…

I received my mattress and foundation in excellent condition and it was easy to assemble. The mattress is great but it took about a month for my broken body to get used to it, I’m sleeping better and more sound sleep. Jenean with customer service is awesome and I appreciate her service. So far it’s the best bed I’ve ever slept on!

Date of experience: June 07, 2024

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Rated 5 out of 5 stars

Best mattress ever

This was the second mattress I bought I loved it sleep really well on it and customer service was second to none thanks bed in a box

Date of experience: July 23, 2024


Rated 5 out of 5 stars

Comfort and refund

We had given a review and I am now changing it to reflect the care that was received from the company. We were reimbursed by them for the difference in price
that was offered a few weeks after our purchase. Janine responded to me after I posted our review and refunded the difference to us. We are very happy with the mattress and would totally recommend it to anyone looking for a reasonably priced and comfortable mattress. Most companies would not have taken the time to even respond to us. A great company to do business with. Janine is the best!

Date of experience: May 07, 2024


Rated 5 out of 5 stars

Good quality for the price.

The ordering process was easy and everything went smoothly. The beds arrived on time as promised and were a breeze to "unpack". They are more comfortable and better constructed than the "N____r" beds we had tried before. They were supposed to be rated for a "medium to firm" but they didn't hold up very long at all. Won't make that mistake again! Well worth the price!

Date of experience: May 20, 2024


Rated 5 out of 5 stars

Time for a new bed!

I called BedInABox and got very good information and advice about one of their mattresses that would solve my sleeping problems. I ordered it and it arrived several days ago. The mattress was just what I needed. I have had several nice nights of sleep. Thanks for your information and your mattress. I would highly recommend BedInABox.

Date of experience: January 19, 2024

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Rated 5 out of 5 stars

We have been BedInABox customers for…

We have been BedInABox customers for over a decade. Great products for sound sleep. The customer service people are available for any questions about their products before and after purchase. We have recommended this company to our friends, who are equally pleased.

Date of experience: January 18, 2024


Rated 5 out of 5 stars

I LOVE this mattress

I LOVE this mattress. I stayed the weekend at my aunt's house and she had a BedInaBox mattress. The mattress I had was only a few months old, but I was still waking up with some pain. After one night on my aunt's spare mattress I had zero pain and I had to have one. To top things off, I had to contact customer service before the mattress even arrived because FedEx delivered it to the wrong address. Their customer service representatives are also wonderful!

Date of experience: January 10, 2024


Rated 5 out of 5 stars

First bed in a box company and I’ve…

First bed in a box company and I’ve been using them since the beginning (2007). I will always buy my mattress from them unless they start manufacturing somewhere else but so far everything is made in the US including raw materials , I just bought an azul (2023) and it’s an amazing mattress . Any other company is just a copy .

Date of experience: May 23, 2023


Rated 5 out of 5 stars

In a world full of boxed mattress brands, BedInABox® is the best.

In a world full of boxed mattress brands, BedInABox® has the BEST mattress in a box on the market. My family has slept on several other memory foam mattresses, none of which hold a candle to our BedInABox®. We officially have a BedInABox® in every bedroom! 10/10 recommend to everyone who needs a new mattress.

Date of experience: August 06, 2021

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Rated 5 out of 5 stars

Sleeping Soundly Again

We bought a mattress from BedinABox a number of years ago and we love it. When we got a second home we got a different mattress. Bad decision. We went back to BedinABox and found out what we had purchased years ago. They had the info. We purchased a Tranquillium for our second home and we love it.

Date of experience: May 20, 2024


Rated 5 out of 5 stars

The best decision I've made in years. Now happier and healthier.

The best decision I've made in years! After one month with our new BedInABox mattress I could not be more happy. My sleep has improved many folds and after suffering for years on a competitors hot and uncomfortable mattress my only regret is having waited so long to get a new BedInABox product. My sleep has improved, my health is improving and I'm just happier now with a good night's sleep. I'm one happy customer.

Date of experience: April 07, 2022


Rated 5 out of 5 stars

Pleased in L.A., and now in Indy

Over the years, we've purchased 3 different mattresses from Bed-in-a-Box, and they've all been of good quality. The whole process of ordering, shipping, and opening of the packaged mattress has been easy and convenient. And the prices have been very reasonable for this quality of product. Btw, make sure to open the box in the bedroom where you intend to use the mattress!

Date of experience: July 24, 2021


Rated 5 out of 5 stars

VERY HAPPY CUSTOMER

After much research, ordering from BedInABox was one of the best decisions I have made when purchasing a new bed. Their website is user friendly. The bed and foundation shipped quickly with all products described (including pillows). The mattress assembly was simple and the foundation was fairly simple. The ORIGINAL mattress is SO COMFY and we are very happy customers!! Also LOVE that it is made in the USA!

Date of experience: September 27, 2022

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Rated 5 out of 5 stars

My third BedInABox mattress: huge fan!

This is my third BedInABox mattress, and I will never buy from another company! Excellent quality at a fair price. Customer service from friendly, knowledgeable people who obviously love their products and want you to be happy with your purchase. My first mattress I handed down to my daughter, my second I sold because I was downsizing to the Queen I just bought. This has been in the span of over 15 years, mind you. Love the 20 year warranty and that it’s made in the USA. No off-gassing and ready to sleep on in a jiffy. It is moderately firm, yet cradles your body: absolutely supportive without pressure points. Reliably excellent sleep night after night.

Date of experience: August 18, 2023


Rated 5 out of 5 stars

I love my Bed and Pillows highly !!

Great collections of furniture. Bed designs are so outstanding and unique. Customer service was fantastic helping me pick the right bed for my comfort and body type.Well worth the very reasonable price. The 2 pillows were a nice bonus item. Thank you.

Date of experience: July 30, 2023


Rated 5 out of 5 stars

This is my second mattress for…

This is my second mattress for BedInABox. Obviously, we must really like the mattress; it's the same as the first! Comfortable sleep. What more could matter? It arrived in perfect condition. Well worth the very reasonable price. The 2 pillows were a nice bonus.

Date of experience: September 06, 2022