American Chairs Reviews

993  Excellent
TrustScore 5 out of 5

4.9

In the Furniture Store category

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Reviews4.9

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Rated 5 out of 5 stars

Absolutely love the chair

Absolutely love the chair. Highest quality and the black white combination is really cute. Highly reccommend this chair.

Date of experience: August 26, 2024

Reply from American Chairs

Thank you very much for your kind review and your order! We are so happy to hear you are satisfied. If you have any questions or concerns, just reach out. Have a great day :-)


Rated 5 out of 5 stars

Highly Responsive Customer Service

The responsiveness of this company is awesome. I contacted them through their website and had a personal response in less than an hour. They were able to ship a chair to me much faster than I had hoped possible. We were on a tight deadline and made it with time to spare. Thank you for everything, Brad!

Date of experience: August 20, 2024

Reply from American Chairs

Thank you so much for your excellent review and your order! We appreciate your business very much. Feel free to call or email us at anytime with questions or concerns. Have a great day :-)


Rated 5 out of 5 stars

Pretty Chair

I ordered a lovely, Lilac chair...it was sort of easy to design the chair, except you can't see what you're ordering...no visual of the final product. The chair turned out beautifully.

Date of experience: August 23, 2024

Reply from American Chairs

So so glad you are happy with the final product! Thank you for your great review and your business! If you have any questions, just reach out. Have a wonderful day!


Rated 5 out of 5 stars

great company

great company!
I ordered here a present for my uncle.
Quality is super good, add here delivery = awesome experience!

Date of experience: September 02, 2024

Reply from American Chairs

Thank you very much for your order and review! We are so happy you are satisfied. Have a great day!


Rated 5 out of 5 stars

top notch American made craftsmanship

Helpful advice. Easy website to navigate. top quality solid American-made dining set. I would highly recommend them. Jim

Date of experience: August 23, 2024

Reply from American Chairs

Thank you very much for your business and your kind words! We are so happy that YOU are happy. If you need anything, just reach out. Have a great day!


Rated 5 out of 5 stars

receipt and recovery

First i received my order within 2 weeks(much faster than promised)
although there was damage to part of the frame the seat was fine i then called to report the damage and promptly received a replacement frame 2 days later. Everyone was very nice
Not only do i love the product , i appreciated the prompt and courteous service as well

Date of experience: August 05, 2024

Reply from American Chairs

Thank you so much for your feedback and your order! We really appreciate your business. We are so glad we were able to give you a great experience and sorry again about the damage. That kind of stuff happens but we always make sure to rectify it ASAP. Have a great day!


Rated 5 out of 5 stars

I love my new chairs!

I love my new chairs! They surround my fetching 1950’s table with the same gray marbling that I chose for the chair piping. They are sturdy, beautiful and exactly what I wanted! I appreciated the great selection of colors/patterns from which to choose. So nice to know that American Chairs is out there to supply the quality that I require! I really liked the option to double the seat thickness! My custom order of six chairs was received within a few weeks! I also really liked the packaging that you used. I am a devout recycler, and there was absolutely no waste, no non-environmental tape to remove. I had the boxes broken down and ready to recycle in no time.

Date of experience: August 01, 2024

Reply from American Chairs

Thank you so much for your great review and your order! We are so happy that YOU are happy. We would love to see a few pics of our chairs with your awesome table. And thank you for mentioning the packaging - we take a lot of time and effort to pack these up in an efficient way. We do our best to reduce waste wherever we can - it saves money us and the customer, and it is better for the environment. Win win :-)


Rated 5 out of 5 stars

I ordered two bar stools

I ordered two bar stools. One had small tear from shipping. I notified American Chair and they quickly corrected. The chairs are great and sturdy. 100% would recommend!!

Date of experience: August 28, 2024

Reply from American Chairs

Thank you very much for your great review and your order!! So sorry about the hassle with the shipping damage but glad we were able to fix it for you so quickly. If you need anything, just reach out. Have a great day :-)


Rated 4 out of 5 stars

Holes in cardboard where 4 screws are to attach seat to base

I ordered two bar stools, red with foot rests and backs. They are gorgeous. Great workmanship. Shipped quickly, nothing damaged. Fairly easy assembly. 8 screws to put two chairs base with seat. Phillips screw driver needed. the cardboard holes needed to be more exactly punched so one can precisely line up base to seat. Punched holes needed to be larger so the screw holes were easy to line up when assembling. Some of the holes punched in the cardboard obscured the holes partially which made assembly difficult to do on the 1st stool. I used scissors to slightly cut away the cardboard to make alignment way easier on the second chair assembly. Love the chairs!

Date of experience: September 07, 2024

Reply from American Chairs

Thank you so much for your great review and for your order! And thank you for the feedback on the predrilled holes - we will make sure to improve this process going forward. If you need anything, just reach out. Have a great day!


Rated 5 out of 5 stars

This is not my first time I've…

This is not my first time I've purchased items from American Chairs great product great quality unique and its own way I definitely share my thoughts With Friends

Date of experience: August 05, 2024

Reply from American Chairs

Thank you for your order, great review and spreading the word! We appreciate you very much :-) Reach out at anytime. Have a great day!!


Rated 5 out of 5 stars

Order lost

My order was sent back by courier as not able to deliver. A serious error as my address has not changed in years. American Chairs found my table and chairs. They ensured the order was delivered to proper address. With two countries involved no easy task.

Date of experience: July 30, 2024

Reply from American Chairs

We love our Canadian customers! Sorry for the hassle on this shipment but glad we got it worked out in short order, and you are happy with everything. Thank you for your business! if you need anything just reach out. Have a great day!


Rated 5 out of 5 stars

WE LOVE AMERICAN CHAIRS!!

WE LOVE AMERICAN CHAIRS!!! They are reliable, easy to deal with, and the quality of the bar stools is always top notch! We have ordered like 30 barstools in the past few years, and we have been pleased every time!

Date of experience: August 14, 2024

Reply from American Chairs

Thank you so much for your kind words and your continued business! We are so happy you love your stools :-) Reach out at any time with questions or concerns (or just to say hello). Have a great day!


Rated 5 out of 5 stars

Exactly what we were looking for!

The chairs are exactly what we wanted! When we originally ordered them we only needed 2 chairs. Now we will be moving closer to family and will need some additional ones. Once we get settled we will be ordering at least 2 more!

Date of experience: August 06, 2024

Reply from American Chairs

That is great news! Reach out anytime when you are ready for the other chairs. Thank you very much for your business and for your great review. We are so glad you are happy :-)


Rated 5 out of 5 stars

Very pleased From start to finish the…

Very pleased From start to finish the entire process went well .Work was done in time period initially given.Chairs are of high quality.I would recommend American Chairs to anyone interested in owning these type of chairs.

Date of experience: July 15, 2024

Reply from American Chairs

Thank you so much for your business and great review. We hope you enjoy your bar stools for many years to come. And if you need anything just reach out. Have a great day!


Rated 5 out of 5 stars

love my stools they are perfect

love my stools they are perfect. you also have the best customer service. Thank you so much for making a great product and I will be a repeat customer for sure

Date of experience: August 06, 2024

Reply from American Chairs

This is so great to hear - thank you very much for the kind words and your business. We appreciate you! Have a great day and reach out anytime :-)


Rated 5 out of 5 stars

The Hawkins House

The Hawkins House
I just bought a house that is 102 years old and I am trying to restore it as vintage as I can. The floor in the kitchen is made of a black and white square vinyl, so I wanted to get vintage chairs to coordinate. All the chairs I found needed a lot of work to restore so I went to the next best thing-American Chairs. The chairs are very comfortable and match the decor in the kitchen. Everyone who visits loves these chairs. I love them too!!

Date of experience: July 25, 2024

Reply from American Chairs

We are so happy and proud to be a part of this historic project. Thank you very much for your order and your business. If you need anything just reach out. Have a great day :-)


Rated 5 out of 5 stars

We love our table and chair set.Great…

We love our table and chair set.Great company to deal with . Brad was so nice to talk to me over the phone multiple time to answer questions . Super safe shipping and great packaging. Everything thing arrived damaged free. Product is AAA++ quality. Thanks

Date of experience: August 06, 2024

Reply from American Chairs

So so glad to read this and know you all are satisfied customers! Thank you for your kind words and your business. Wishing you many years of happiness with your new dinette set :-)


Rated 5 out of 5 stars

I got the exact color and model I have…

I got the exact color and model I have asked for, They packed the items very well, but they were perfect

Date of experience: August 06, 2024

Reply from American Chairs

Thank you very much for your order and review! We are so happy to hear you are a satisfied customer. Feel free to reach out at anytime. Have a great day :-)


Rated 4 out of 5 stars

Great quality, very happy.

Ordering was easy. I even forgot to give the specific height, and was contacted nearly immediately so they could get my chair out the door fast! The quality of the chair is great. I'd certainly buy from American Chairs again! Only 4 stars because two bolts were missing in my order. They sent me replacements, but I needed the chair that weekend (before the replacements arrived), so I had to take a trip to the store to buy what I needed to be able to use the chair.

Date of experience: August 07, 2024

Reply from American Chairs

Thank you so much for your order and your great review! I am sorry for the hassle with the bolts. We didn't realize you had to go out and buy your own while ours were on the way to you. We are happy to refund the cost involved with purchasing those. Please contact us for that. Otherwise we are so happy to hear you love everything and you would come back to American Chairs for another order. Have a great day :-)


Rated 5 out of 5 stars

In Love In St. Louis

Beautiful craftsmanship and excellent customer service!! Our rectangular retro dining table and chairs look incredible! Very different and unique, as well as built to last! In love with our dining room set!!🖤♥️

Date of experience: July 22, 2024

Reply from American Chairs

Thank you so much for your business and for your kind words!! We are so happy you are happy :-) If you need anything just reach out.