Acratech Reviews

408  Excellent
TrustScore 5 out of 5

4.9

In the Photo Shop category

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Reviews4.9

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Rated 5 out of 5 stars

Great products and Customer Service

This is a great family company with an eye for detail and quality craftsmanship. What makes them great is also their incredible customer service, they are available for any questions or concerns and they stand behind their product. So glad I was introduced to the owner Scott, he really cares about his customers.

Date of experience: July 22, 2024


Rated 5 out of 5 stars

Great service

Great service. They even emailed me to check I was clear on the options available before sending. Received in good time. Great product also.

Date of experience: August 06, 2024


Rated 5 out of 5 stars

Acratech is a new addition to my…

Acratech is a new addition to my equipment room. Haven’t taken them in the field yet, but I have used them, and I must say I’m thoroughly impressed.

Date of experience: July 29, 2024


Rated 5 out of 5 stars

Excellent organization engineering top quality products.

Excellent products. Creative products that really serve their focused customer base well. Very well thought out engineering made to a high standard. Very responsive. Ordering made easy. So far I like everything I've ordered from them. Keep up the great work.

Date of experience: May 23, 2024

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Rated 5 out of 5 stars

The best tripod heads and accessories - period!

I own several Acratech products, including the Panoramic Head and the GXP Ball Head. The quality and durability of Acratech products is simply amazing. I use them in extreme conditions, sub-zero temps, blowing sand, rain, an more - after years of use, only cosmetic wear has occurred - they still work as good as the day I put them into service! Highly recommended!

Date of experience: April 25, 2024


Rated 5 out of 5 stars

The GXP is beautiful to hold and behold…

The GXP is beautiful to hold and behold and by and large works great. The best thing about the GXP is its weight and the knobs. My only gripe was that there remains some creep after tightening with my Nikon 400 f4.5 lens on a Z9. Was calibrating the camera to an external dotsight and the process was mildly frustrating. Sales experience was great too with highly responsive staff responding quickly to email enquiries. Thank you Acratech!

Date of experience: February 26, 2024

Reply from Acratech

Thank you kindly. Have you tried adjusting the tension knob? All of our units are sent out with the tension preset for a camera and smaller lens than what you are using. If you experiencing any troubles, please call us. We are available M_TH 9-5 PMT. Someone can walk you through any fine adjustments for the gear you are using.
Sincerely,
Acratech


Rated 5 out of 5 stars

Hands down the best tripod heads in the…

Hands down the best tripod heads in the business. On every level Acratech makes intelligently-designed, well-made, incredibly durable products. They work just as well after 10 years as they did on day one.

Date of experience: April 25, 2024


Rated 5 out of 5 stars

Acratech Review

I've purchased a ball head and a leveling head based on several; criteria, namely, high quality, American made, and ease of use. The Acratech products I now own exceed all of those conditions. All the products were shipped quickly at a reasonable price and arrived in perfect shape. Your video tutorials answer any questions that might occur with your products.
Thank you

Date of experience: October 26, 2022

Reply from Acratech

Thank you so much for taking the time to review our products, our shipping and our website videos. Your review will help others know what to expect out of our company.
All the best to you from all of us at Acratech.

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Rated 5 out of 5 stars

What A Find!

Acratech's panohead has been an absolutely incredible find! I've been using a Really Right Stuff panohead for many, many years (now no longer available). It's incredibly versatile and durable. But it's also very heavy. Enter Acratech's panohead! Incredibly light, great design and manufactured with quality materials. Finally a solution for those long hikes where any and all weight is at a premium. Thank you Acratech! Jeff

Date of experience: October 28, 2021

Reply from Acratech

Hi Jeffrey,
Wow, love your review. Our Panorama Head is also extremely versatile as it can be used as a Long Lens Head and with the indexable clamp, it allows you to put a camera body directly on the head too. Our focus is to keep our equipment strong, light, versatile and we design and manufacture everything in our Pomona, CA facility.
Many thanks from all of us at Acratech!


Rated 4 out of 5 stars

I recently purchased products from…

I recently purchased products from Acratech and wanted to share my experience.
I found their products to be of good quality overall, meeting the standards of strength, lightweight design, and versatility as advertised.
However, I must note that I didn't find anything particularly exceptional or outstanding about the products I purchased. They simply performed well and fulfilled their intended purpose.

Date of experience: April 04, 2024


Rated 5 out of 5 stars

Acratech - Made in the USA

Acratech makes amazing, top-of-the-line products in the USA. I believe it is far better to buy once and enjoy a premium product for a lifetime (instead of getting cheap, fall-apart knockoff), so I always check with them first when I need new camera support related products.

Date of experience: April 01, 2024


Rated 5 out of 5 stars

One all my questions were answered in…

One all my questions were answered in fast and timely fashion. Also the order arrived in timely and fast manner. Everything was perfect and worked great. These little things make the system work better than most or all competitors products. It is in the details that I find the best experience. When every step goes smoothly with the quality and fit of Aquatech that photography is fun and rewarding. So enjoy the precision and sturdy feeling of AQUATECH.

Date of experience: April 10, 2023

Reply from Acratech

Many thanks from all of us at Acratech! Are you the same Brad Weeks from the Seattle area? I believe we may have met at the Kenmore Camera Show. If so, do you remember asking us to say "Hi Brad"? I have not forgotten. Hi Brad!
Sincerely,
Patty
Acratech Inc.

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Rated 5 out of 5 stars

Brilliant service as always and the…

Brilliant service as always and the pano head was exactly as described. Products are always really well built and work as described. You know that whatever you buy will be excellent, go the distance, and you are paying for long lasting quality.

Shipping was faster that expected and everything is very well packed.

Date of experience: July 31, 2023

Reply from Acratech

Thank you for being a loyal customer and thank you for choosing Acratech!


Rated 4 out of 5 stars

Good so far.

I have owned many ball heads including RRS BH 55 and this one ranks with the the best. I like the gimbal option and the size/design. I am earning to set the tension, hoping it will perform like my large gimbal. I am writing this review before using this in the field. Requests for reviews would be much more valuable if done after 3-6 months.

Date of experience: May 05, 2021

Reply from Acratech

Thank you kindly. Please feel free to leave another review after you have had a chance to use it for a while. If you have any questions, please call.
Sincerley,
Acratech


Rated 5 out of 5 stars

Acratech Pano Head w/ Lever Clamp

Extremely please with the Pano Head with Lever Clamp. Set up w/ my leveling base is extremely accurate, This unit attached to a leveling base makes stitching pano's a breeze vs when I just used my ball-head. Also, for all my other general landscapes images the pano head works flawlessly. I opted to using the lever clamp vs the screw type for speed and preference. I have a ball-head with a screw mount and that's is fine, but I personally prefer the lever clamp. Lever clamp is super easy to adjust to your specific mount (mine is a RRS L bracket) and holds my DSLR perfectly. With DSLR mounted I've had no slippage especially pointing camera either upward or downwards (very steady). Again, extremely please with this product and looking forward to the many adventures that lay ahead.

Date of experience: April 26, 2022

Reply from Acratech

Hi John, thank you for taking the time to leave a review! We can't wait to see some shots from your adventures!


Rated 5 out of 5 stars

Perfect plate

The camera plate was exactly what I needed to stabilize my D850 w/battery pack on the tripod. Thanks!

Date of experience: July 02, 2024

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Rated 5 out of 5 stars

The overall purchasing rices was easy…

The overall purchasing process was easy and straightforward. Could not ask for anything more. As well, on receipt of the several items I purchased, I found that the gear was absolutely top notch and of extremely high quality. If I have further needs, I will always check with Acratech first! Bravo Zulu!

Date of experience: June 22, 2022

Reply from Acratech

Thank you for the kind words, Mark! We look forward to serving you in the future!


Rated 5 out of 5 stars

Tried hard not to like it, but....

Coming from a lifetime of using a heavy lever-driven three-way pan/tilt head, I tried very hard not to like this ball head. It won me over the first time in the field. Very solidly built and excellent controls. My old Gitzo Rational 3 magnesium head weighed a ton. The GXP ball head from Acratech weighs less than a pound. Couple that with a 5 pound carbon fiber tripod, and the combo can't be beat. Using an L-bracket on my Fujifilm GFX 50R, the quick release lever locks solidly and positively into place, reducing the time to move from horizontal to vertical shots by a huge factor.

I'm very pleased.

Date of experience: April 29, 2021

Reply from Acratech

Many thanks for the awesome review.
From all of us at Acratech.


Rated 5 out of 5 stars

Champ Clamp

This clamp was perfectly designed and machined, just as everything I've bought from Acratech has been. Smooth action/looks good. As an added bonus they price these little works of art/workhorses competitively. Can't ask for more than that.

I use this one to quickly switch AD200Pro flashes from one stand or tripod to another. Very convenient to not have to screw around when you're thinking about other aspects of the lighting.
Chuck

Date of experience: September 16, 2022

Reply from Acratech

Thank you kindly from all of us at Acratech!