Ruth Mawson

Ran out of electric just needed about a fiver for a couple of days. So rang Octopus. Explained I'd run out and stuck til Saturday. Before I could say how much I need. The young lady said. Ive put £25 on the electric and £25 on.the gas. Pay it back about £3 a week. Such a God send these days.

Date of experience: September 11, 2024

Been with them 3 yrs twice didnt realise insurance needed to renewed, so of course they carried it on. Couldnt be more pleased with the service, I'd missed a payment twice. So not insured. Rang them this morning. Couldnt have been more helpful. Insurance reinstated. Told them with the service ive had im not changing insurance provider again, im sticking with them, until i get to old to drive. Lol. Roadside assistance is very good too. They say they're going to be half an hour and 10 mins later they're here.

Date of experience: June 28, 2024

I normally sing barclays praises, but today have even started thinking about changing banks. Tesco online shop needed my to confirm who i was. Go to barclays app. The notification they should have sent me to confirm, has never arrived. Been going round in circles, like for about 3hrs or so trying to get this sorted. Got nowhere. Ive now got to wait until either Tesco take the money out or wait until between 6pm and 10pm tomorrow to find out if im getting my shopping or not.

Date of experience: March 25, 2023

I saw the ad about ginger being good for arthritis. Thought i would have a look then saw it was that con merchant. dr raphael Perez. My apologies, to the real Dr Perez. So didnt waste time watching his video about this so called miracle cure. Read these reviews instead. I had a right good laugh. I also think hes using another name. Rico Perez. Saw another advert spouting the same old crap, That one though also seems to be a credit card scam. I suppose get people to buy then clone or what ever their cards. Why the hell dont microsoft and all those people who run windows ect get them locked up. Or they getting back handers.

Date of experience: October 26, 2022

Nothing as i dont use it. Just wondering if anyone else has noticed the 5 * reviews all have chinese sounding names. Lol

Date of experience: October 21, 2022

App not compatible with device. Waste of time anyway. I've looked several times for free food near me and I can never find any

Date of experience: September 01, 2022

Not particularly impressed. It seemed the optician that tested my eyes was rushing things. I also felt her whole attitude towards me changed as soon as I told her I smoke cannabis.She even asked if I'd had any before I got there. Told her. Of course not. Its the same as drink driving you don't do it. I wondered after if she had any right to ask. When I also said I can drive without glasses. She said, rather abruptly. Let's find out. Then instead of showing me the whole chart she only showed me parts which I could hardly read. I think she was deliberately making it difficult. Backfired though I read the second paragraph of the card with no bother. Then to cap it all I get my prescription, but no voucher. Said something about getting my glasses from them. I told them. It doesn't matter where I get my glasses. Youre supposed to hand it to me with the prescription prescription. Then they tried getting a copy off the computer. Nothing. Just the little circle going round and round. Now I've got to back and get it. The only nice part was the young lady who took the photos of my eyes. She was really pleasant. She was new and struggling a bit with the machines and kept apologising for it. The 2,*are for her. The only reason I went to them is I've no glasses at all at the moment and they were the only ones who could fit me in. I wouldn't buy my glasses from Vision Express either to bloody expensive.

Date of experience: August 15, 2022

Its great in the fact it pays actual cash. There's no minimum withdrawal rate. Its not so great when you start a survey that asks lots of questions, then halfway through get declined. Theyre getting information for nothing. Also I hardly ever qualify for much above 50p.

Date of experience: July 06, 2022

If I could give minus 5* I would. I've got an xgody k30.Thought when I saw it on EBay I was getting a bargain. What I got was a heap of crap, not worth 6 quid, never mind the £60 I paid for it. Doesnt matter what I'm doing or what app I'm using continually fails to load or tells me no internet connection. There's nothing wrong with my connection. It gets that hot when I'm using it I have to put it down. I darent leave it on charge overnight, Its a fire hazard. When I first complained and said i would return it and i want my money back I was offered 10% of the cost to get it repaired. Naturally I refused. Then I was offered something like 20℅ refund again I refused. Emails in this vain back and forth. In the end. I asked if they were stupid. I do not want so much knocked off. I send the phone back you reimburse me. In the end. They wrote and said. They would refund the money and I could keep the phone. I suppose they thought its junk they may as well.

Date of experience: March 20, 2022

Some debt collection agencies can be really off hand because you owe money. Lowell aren't, they're really helpful and friendly. I even got my debt halved.

Date of experience: January 18, 2022

Not really impressed. Tried 3 and couldn't get any of them to load.

Date of experience: January 14, 2022

Just wrote a poor review. I need to change that. Completely forgot about the three way conversation I'd had. I've spoken to a lovely young lady and she explained exactly who they are. They aren't a debt management company. Just give advice and they will contact creditors if you need them to, but it doesn't cost anything.

Date of experience: January 10, 2022

I can't understand how I can be declined from a survey as soon as I click onto it. Without answering one single question. It only happens with the larger amounts .

Date of experience: December 23, 2021

Normally get my shopping from Tesco, but car was off the road. As I'm an Amazon prime customer thought I would get it from Morrisons. No delivery charge, what I didn't realise was they overcharge on some things to make up for it. Silver spoon sugar £2.55 Tesco £1.95. Whiskas pockets £6.15. Tesco, £3.99. how can they justify that. Oh the 5 * are for the first delivery driver. He went above and beyond. Our dog got out he spent ages trying to help us catch him. In the end I had to tell him to go.

Date of experience: December 01, 2021

They offer these large amounts to draw you in. I had one last week. Primark voucher. Have to download so many games or apps to qualify, except you can never download the last one. Had no end of texts after saying you haven't finished your survey or something. I even had a call. When I mentioned I didn't think the site was genuine they put the phone down on me. If they were legit they would have made some attempt to convince me I was wrong.

Date of experience: November 04, 2021

Thought i was getting a bargain. Ha Ha. Things started to go wrong more or less from day one. First of all couldnt download anything ram full. So had to insert an sd card. That was fun and games. That along with the sim goes into a little wire frame that slides into the phone. Took a good half hour before i got them to stay in. Then it started to get hot after about an hour, everythings crashing. Turn it off. Darent leave it on overnight to charge. Potential fire hazard. I contacted the seller. First of all offered to refund me 10 or 15% to go towards getting it repaired. No chance. Im sending it back and i want a full refund. Couldnt send it back by the time stipulated, emailed why, but i said in view of the dangerous condition of the phone im entitled to return it. This is when the emails started. First one offers me something like 25% refund and i dont need to return the phone. I told them no. The more emails i got the more refund i was getting offered. In the end asked them if they were thick. I will send the phone back, you reimburse me the full amount. The next thing full refund and i didnt need to send it back. I dont half wish id read reviews before buying it as i do with most things.

Date of experience: September 26, 2021

Yodel have apparently delivered the same package twice. The first time 'put through the letter box' at 16.23 on the 18th The second time 'dropped off' what ever that means at 00.23 ???? on the 19th.Now got to wait 24hrs. Drivers phone no not recognised.

Date of experience: August 19, 2021

Oh my God. The worst company I've ever dealt with and after the misfortune of dealing with one or two others, that's saying something. Things that have gone wrong to numerous to mention. Then theres the charges. I asked how much phone and broadband were. £17.99. So why have I been charged over £53. An advert says free router. That's a lie. I've had £1.30 added to my bill. Oh and 16p added to my bill for a call. Why would I use my landline when I've got unlimited calls on my mobile. As for trying to get hold of someone in an emergency, forget it. I've only been with them since the 11th April and the other day told them where to stick their company. Be warned folks. Nothing truer than the saying. If it looks to good to be true. It is.

Date of experience: May 27, 2021

My son says not been with them 30 days yet I wasnt sure exactly how long I've been with them I thought it about 6 weeks. Went live electric on the 14th april. The only reason i changed was because Sky put my broadband bill up and they promised it would stay at £20. Utility Warehouse told me they could do it at £19. Then they offered me cheaper gas and electric than I was paying. Ok great. Signed up. The biggest mistake I ever made. Nothing but problems. One of which no gas for over 15 hrs. Couldnt get payment accepted. So no heat, no hot water and couldnt cook. Then I have trouble with the phone and broadband. I was trying to connect 2 phones. They told me I couldnt it would interfere with the router. ???!! 2 phones one doesnt een work then we lost broadband altogether Spent ages on the phone, trying to get it back, they even had us unscrewing the openreach box on the wall. In the end said they would get an engineer out. Suddenly had an idea. Said to my son. Get that old Sky Adsl filter. I have now got broadband, and 2 phones connected. Oh and ive cancelled. It says cancel within 30 days without incurring fees. They can go whistle. They asked if I want to edit my review. Why would I.

Date of experience: May 14, 2021

Came packed really well. Everything frozen solid. The only complaint I have is regarding the salmon. It's not salmon bodies, its what's left after the fish has been filleted. Cant give raw salmon to dogs. Tried cooking 2 peices and then stripping them. Impossible so many bones and I wouldnt risk giving them to the dogs with so many sharp bones. Then tried stripping raw. No chance. So 4 have gone in the bin. The salmon heads I'm going to cook and see what happens. As for the rest couldnt be more pleased. I've got 2 dogs. Opal can eat anything, Cyrus has allergies, so strictly fish and no grain at the moment. This is ideal. Will order again. It's very good value.

Date of experience: April 04, 2021